Received the WGen9500DF portable generator. Easy setup. Electrian installed a 50 amp connection, connected and was able to run central air, lights, chest freezer and refrigerator. Used about 55% capacity of propane capacity, 8.5 KVA/ KW. The flex fuel ability (gas and propane) provides a longer running time. The remote startup fob is a big plus from having to pull a ripcord start. Only downside, as with most generators, oil changes are very frequent and necessary.

Unit arrived in a damaged box. Found a small dent and paint scraped off in two places on the frame. Assembly instructions were easy to follow but there was only enough oil included to fill to the bottom of the dip stick. Engine fired right up with propane. Seems like a well built unit.

Picked up our new generator three weeks ago. It was well packed in the box, so no damage during shipping. Quick start guide was easy to follow. Added the oil and filled the gas tank. The unit started on first try with the remote key fob. Really happy we bought this unit. It provides the backup we needed in case of power outages again this winter.

Bought this Gen last week and received it 5 days later. Extremely easy to put together, put oil in (although it took an extra 4 oz from what they sent to get it full), and connect the battery. Once fueled I selected the fuel, flipped the battery switch, pressed the remote button, and within a couple of seconds it was running. I let it warm up about 15 minutes before putting any load on it, but when I did, no issues...it was powering the house minus the 5 ton HVAC. After the break-in period, I ensured everything was off in the house and turned the HVAC on, no issues. The initial start up of the HVAC is probably close to max for the Gen, but once the HVAC is running, it powers it without any issues.

purchased this product amazon. it was on back order. i talked with electric generators DIRECT. they assured me the product would be delivered in early june. thy kelp me informed and was delivered in good condition just as they said. i am well satisified with the generator. thank you direct generator form delivering all your promises.

I bought this generator in June 2023, because of the frequent power outages in my area, I could not be more pleased because this generator is just what I need to power my home, and it even has a remote control to prevent trips outside to start. Awesome!

I ordered a whole House generator in April and it hasn't arrived yet. Going into winter, I decided to get a portable for emergencies. With all the power on this unit, I wish I hadn't bought the whole house unit. This will handle all of my needs at a fraction of the price.

Living out in the country has it's advantages and disadvantages. Nice and quiet but your the last ones to get your power back on after ice storms. Did a lot of research before picking this model. Has enough power to run the things I need to run, It's quiet enough, has a large gas tank, and can run off the propane tanks for the outdoor grill. Quality is better than I expected, really nice for the price point. Even comes with a spark plug wrench (for maintenance) and a10mm wrench to put the legs on.

It looks great for the first couple of months when you start it for 15 minutes/month but the day you really need it, like a year later, it won't start unless you use propane... or if by any chance it starts up once, it runs less than 5 seconds up and down like if the gas was bad and it shuts off. Then you search the web for answers and you find on forums that the carburator is a piece of crap on those units and need to be replaced in less than a year.

Just received the generator and it runs very well, started right up on propane. A little loud but normal for a generator this size. Easy to understand directions and the quality is good. They could have put better packing material because the box was damaged with some damage on the frame.