Purchased a month ago - best generator we've ever owned. Dual fuel and can be converted with a kit (separate purchase) to run on natural gas. So we are on the Texas gulf coast. Hurricane alley. We were the worst hit area during Harvey. Nearly every person in the area was negatively affected in one way or another during that ordeal. We also went without power during the ridiculous winter storm that hit Texas February 2021. We had nothing for 48 hours. Although our heat runs with gas, the central unit requires electricity to cycle. For clarification, our homes are built to withstand hurricanes, not sub freezing temperatures for long periods of time. Our pipes generally run through the walls and ceilings rather than under the home due to flooding from tropical storms. Many of those pipes burst because we do not have alternate furnaces as many of us never even turn Them on during the winter months at all. It simply does not get cold enough here due to being 15 minutes from the gulf. There's not a single home I have ever seen throughout the entire state that has a basement. Throughout the last two decades, we have encountered numerous tropical storms or hurricanes that have left many homes without power at all for up to three weeks. Many of us have external freezers for wild game storage. There has been devastating loss for people with medical conditions that require electronic devices for survival as well.This freak of a winter storm that dropped our temperatures to a high of 13°F Never crossed our minds as being so tragically devastating. We certainly did not anticipate loss of power at all. Our vehicles are not formatted for anything other than insane rain storms. I have never seen a set of show chains. Our winter generally consists of mild temperatures aside from when we get a pretty strong cold front from Canada that lasts a couple days max. I am close enough to the coast that we do not have seasons in our trees do not change colors. Being that my husband and I are in our 30s, spent much of our lives outside of the city limits growing up on farms, avid hunters and fisher often, we are healthy, hearty, hard working and resourceful. There are not many tasks we have to hire someone to complete as long as we have the time. That being said, having no air-conditioning for extended amounts of time in 100° plus temperatures is just not feasible down here. It happens often with the tropical storms and literally makes you question what you did to deserve being thrown into satans lair. Not exaggerating. It's HOT, humid like a soup sandwich, weird bugs come out we've never seen, and the mosquitoes reproduce at a rate that cannot be calculated. AND they are tiny and vicious on up to full blown pterodactyls. Fire ants float in massive bundles on top of water and they are EVERYWHERE. They are meticulously trained and hard wired to be more stealthy and better coordinated than our best Seal teams. They ain't scared of a single thing. We've all been attacked. Wasps. Hornets. Snakes. Armadillos. Possums. Coons. You name it, it's displaced, hot, wet, scared and looking for snacks and a dry place. Without air-conditioning or any means to circulate the hot sticky wet air, we are forced to crack doors and windows and become one with all the critters that bite. And it's still unbearable. We have always had a fairly decent size generator previously that would at least run a window unit to cool one room of the house. Our last one had seen better days. It finally died and we have not had one for a while. Winter was a whole new beast none of us saw coming. We did have a very small one just powerful enough to power a television and over the air antenna. We also had it run a tiny personal desk heater in cycles. Many of us are native and have never seen temperatures that low for that long. Generally losing power is something we fully expect in the summer not only from hurricanes but ridiculous thunderstorms. We have not replaced either generator because we have never needed one during the winter. It was on the list, but further down. There was not a single generator available within hundreds of miles. Once everything settled we went ahead and purchased this one. After whatever that was, I have decided I am never spending another single day freezing to death or dying of heat stroke. I was fully prepared to literally drain my 401(k) and throw any amount of money anyone that could produce a generator powerful enough to run our central unit for extended periods of time. I didn't care if it ran anything else whatsoever and was prepared to pay tens of thousands of dollars for one. This one is affordable and can be hard wired to your home rather than just a billion extension cords. During this last storm, gas stations were not able to provide fuel because of the power outages and propane suppliers had people standing in lines of well over 100 at any given time of the day for hours until they ran out. Being that our home has natural gas outlets, this was an added bonus if one or two sources is not available. The only downside which is not major is that unit generates so much power it is not safe to plug smaller devices directly into it. It is formatted to output A LOT of power, so it will zap smaller electronics plugged directly into the unit because of the abundance electricity it's putting out. We also have a camper we needed a portable generator for. Eventually we will have a non-portable directly hardwired as an alternate power source, but because of the RV, we killed two birds with one stone this go round. This particular unit does not have a regular crank. It is much easier to get started and it is significantly more quiet than our little 2000 watt 2 gal that leaked everywhere and wasn't even strong enough to run the keurig. I mean, the Keurig is nice and I enjoy the simplicity of it, but during this last storm it was a real pain to have to boil water and carefully make a cup of coffee. I am extremely grateful for that tiny little leaky ratchet generator, because one of us would likely have been arrested for homicide If we had to just listen to each other breathe for two days inside the house because it was too cold to go outside. At least during hurricane season, we can go outside and fire up the grill. Our bones don't know what to do in the cold. That TV saved lives, y'all. Anyway, easy to assemble (just attach the wheels), good warranty, more fuel options than any other, user friendly and AFFORDABLE. Y'all see the price of those Honda's? I almost bit the bullet out of being trapped and possibly a touch of temporary insanity from experiencing external changes for extended amounts of time this 36 year old body has never ever seen. But this one is a MUCH better option. It may not survive 300 years like that Honda would, but saving thousands of dollars and with options no other company offers, I feel the cost is fair. As long as you keep the carburetor clean and drain the gas before storage along with some regular general maintenance kind of like you have to with your vehicle, I do expect this amazing piece of expertly engineered machinery To last well over a decade, maybe two if I get really lucky. Don't hesitate. It is worth every penny.

I bought this generator to be able to power our whole house, and it DELIVERED! I did have trouble with it popping it's main breaker at first, but I was trying to run 3 refrigerators, a well pump, 75 inch smart TV, and a 3-1/2 ton central AC unit!, and the generator was setting in the hot sun! So, after a phone call to a company that sold soft starter's for my AC, the technician asked if I had grounded my generator. I said no. So, I put in a seperate grounding rod near our pole barn, and attached it to the grounding lug provided on the front panel with 6 guage solid copper wire. I also had a fan blowing on the generator. It not only ran everything I said above, but also a wall mounted oven!!! Just 1 oven, but what a BEAST! I plan on converting it to natural gas, but to only run fridges and furnace in the winter here in Michigan. Thanks for an amazing product Westinghouse!!!

Got my new 9500 Dual fuel generator and I have to say it is a very nice and high-quality unit. packaged very well and easy to assemble. Added oil and gas and it fired up right away. The key fob for remote starting is a great feature. I am ready if the power grid goes down.

I bought this almost 1 year ago and never opened the box because the house wasn't built yet. Once we were in the house I opened the box only to find it wouldn't start. I called and instantly (after explaining my diagnosis) Westinghouse sent me a new carb. Received in record time and once swapped it started right up. Works like a charm.

After spending a few days without power because of Hurricane Beryl, we decided we needed a generator. After researching many different manufacturers, we bought this one because of positive reviews and a great price for the features we wanted, especially the Tri-fuel feature. We haven't needed it it yet, but it seems very well built and small enough that it doesn't take up too much space, but with plenty of power to run the things we want. The small amount of assembly required is very simple and quick to complete, and required tools are included!

We purchased this generator to power our home in the event of a power outage. We are running it on propane because it is clean and won't gum up the carburetor (which it may never do). We hooked up the propane and followed all of the start up directions and it fired right up. We had an interlock put it to transfer our power from the main to the generator. Everything worked perfectly. The electrician said it would run most everything including the hot water heater because we have natural gas. It rolls around easily on its wheels. It's also not as loud as I would have thought. I'm very impressed with this generator and would highly recommend it.

I just received the unit, so I can't speak to how it is going to hold up over time, but from the initial inspection and start-up it seems like a quality generator. It does seem like the wheels are pretty cheap and may not hold up if you plan to move the generator often/over rough terrain. It runs relatively quite and changing from gasoline to propane is a breeze. The remote start is a nice addition.

We recently purchased the product and have not had an opportunity/need to use it yet; however, the first impression is excellent. Assembly was minimal. The instructions and manual are CLEAR and EASILY understood (go Westinghouse!). The generator is easy to start and move. I look forward to reviewing performance. Thank you!

I couldn't be more impressed with the Westinghouse tri-fuel portable generator! This generator has been a game-changer for our home and outdoor adventures. The versatility of running on natural gas, propane, or gasoline gives me the flexibility to use whatever fuel is most convenient at the time. It's powerful enough to keep all our essential appliances running during power outages, yet portable enough to take on camping trips. The setup was straightforward, and the electric start feature is a huge plus. Overall, this generator delivers reliable performance with plenty of power, making it a fantastic investment for both home and recreational use. Highly recommend!

Researched a lot before I purchased this unit, it has all the important features.1. Name brand, 2. dual fuel, 3. electric start with remote start, 4. 50A outlet so it can plugged into a whole house system, 5. digital display, 6.low oil shut off, 6. overload shut off, 7. CO shut off. This generator will power my 3.5 ton Trane a/c 5200w, refrigerator 800w, TV 500w, modem, and lights 100w. An electrician will install the 50A outlet and whole house surge protector. I have only done test runs on this unit, but it seems to run well. My neighbor has owned several generators, he is jealous, so I guess that I picked a good unit.