Arrived well packaged and was clean and in show room condition when unpackaged. The instruction was complete and easy to follow, and the best feature is the start feature which is automatic, once you hit the start button the controller takes over and starts the generator without running the starter for excessive periods of time.

This unit was in superb condition out of the box, having had to return the first one because of a cross-threaded oil drain plug which leaked oil. All components appear to be in good order. Instructions are well organized for a quick assembly of wheels and remote pairing, and startup.

The generator has lots of power and easy to assemble - Just follow directions and fill it with the provided oil. It came with key fob (really cool) and oil. Hooked up to propane hit button and started right up. This was one of my better purchases this year.

Just bought generator, very easy to set up and directions was very user friendly. I actually haven't used it for power outage, but it started it using propane and it started on first try. So far very impressed. Sounds kind of strange to say, but I can't wait to use it when I lose power.

This is truth in advertising! The product comes very well made and the instructions to set it up are super clear. I like that the choke is automatically handled by the electronic ignition because it means that you can really remote start it from afar. I'm running on propane but I like that I have gasoline as an alternative.

Frequent and sustained Power Failures in Eastern Pennsylvania required decisive action. In particular, I needed a Generator that is reliable and easy to use in order to provide emergency power to my Sump Pump. The ability to add on additional appliances was also important, but the Sump issue was becoming the Center of My Universe. The WGen9500DF seems to have all the attributes I need, and more. It arrived perfectly boxed and undamaged. I was already aware due to other reviews, that the engine oil that ships with the unit was not quite a sufficient quantity to fill the oil reserve, so I did purchase additional oil before I could test and use the Generator. The Generator is a heavy monster (200+ lbs). In order to put the wheels and peg legs on prior to filling it with oil/gas and making it moveable, you really need to have a second person to help lift it. The actual process of putting the legs and wheels on is very straightforward, but without additional help, there was no way a 67 year old woman was going to accomplish it. So its important to factor that in as a critical step in finalizing use of the Generator.... don't wait for the emergency. The battery connection plug seemed a little tough for me to squeeze together because I was squeemish about bending anything and it didn't exactly glide in as easily as I expected, so an extra strong push is required. The oil descrepancy between the amount shipped and what is eventually required is a bit disconcerting because you are cautioned about overfilling the oil reserve, so you have to ease your measure of additional oil by constantly using the dipstick. Finally, I poured some, but not a lot, of gas into the tank to give the WGen a test run. After turning the fuel selector to "Gasoline", moving the fuel tank valve to ON, Pushing the battery switch to ON, I hit REMOTE START. The Gen tried 3 times to turn over but didn't. So I shut everything off thinking maybe I was too timid about the amount of gasoline in it. I added some more gas. Reset all my start buttons. And the WGen started right up. The outside temperature was about 19 degrees at the time, so that might not have helped either. The Generator ran like a charm, so I let it go for about 5 minutes to circulate everything. I did not hook any loads onto it at this time. For me, this is the kind of purchase where I hope I don't have to use it that often since its strictly for emergency power backup, and not recreational use. However, the Push Button Electric Start is already worth the price of admission since pulling recoil starts is becoming very difficult. I also don't think the noise level is excessive, but there's been so many Generators running in the area lately, perhaps I have become immune to the sound. So far, I am very pleased with my purchase, and think it was relatively easy to get the WGen ready for action from a person not too familiar with engines.

We purchased the Westinghouse Dual Fuel 9500 generator in late June, 2020. We were able to set it up and use it this past week during Tropical Storm Isaias. It was easy to set up and easy to use. We were able to run everything we needed. We love the option of running both off of gasoline and propane as many gas stations were without power also. Well worth it!

I purchased this dual fuel generator to take to my girlfriend's and sister's during power failures. It is powerful but light and movable so I can transport it in my pickup truck as needed. The duel fuel provides flexibility depending on what is available.

I bought this before going on my trip and installed it on the back of my Recreational trailer. My air conditioner units together are about 50 amps. I needed this much power and it delivered the power I needed and then some. I haven't been able to use the propane feature yet but if it powers it as well as the gas section did. I'm sure I won't be disappointed. Also it create any more noise than my last generator did. I'm 64 so I used the crane in the picture to set it up on my rack. Wonderful tool for us older folks.Great Product for sure

I just received my new WGen9500DF. My new garage is awaiting completion where I plan to use this as 240V power for welding when needed and, first and foremost, as a home backup power source for outages. The generator was received in excellent condition and attaching the wheels and feet and adding the supplier oil took all of 10 minutes. Next best thing to "no assembly required". I can't wait to put it to use!!! I've used a small 40 year old Dayton 3000/2000 in the past which kept my refrigerators and a couple other items going, but had to be filled up ever 2.5 to 3 hours. With this one, I can tap into the house using the proper switching equipment and be confident that we can weather any outage by selectively using anything in the house up to the run rating and not worry about frequent refills or the availability of power at gas stations due to the dual fuel capability. Follow ups to come.