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Member ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)

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Showing 4,321-4,330 of 29,136 reviews
Apr 25, 2020
Frick
4 out of 5 stars review

Works as expected.

Bought it a month ago. Starts right up using propane or gasoline. Bought it to power RV or House essentials when power goes out. Have only tested run it with essential loads. Works well with no hesitation. Would be nice if it had a weather resistant pouch to keep tool bag, papers, charger etc. together and hang it off the generator. I'll have to come up with something.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 18, 2020
bondog
5 out of 5 stars review

Awesome machine

Bought this since we live on the gulf coast. The packaging for the item was awesome and had no issues. Instructions are extremely easy to go by. Paired the key fob up in less than a minute, added oil and attached propane tank. The unit fired right up with no issues. I also had an electrician add a 50a inlet box to my main breaker box so I can plug right in to control various items in my house.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 6, 2020
Anonymous
5 out of 5 stars review

Great value

Arrived in excellent condition with remote already paired. Easy to unpack and attach wheels, then it was ready to go. The dual fuel feature is nice and provides additional security. Started right up on propane. Fairly quiet in relation to its power. All around great value for the price.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 28, 2023
BettyG
5 out of 5 stars review

One of the best I've owned!!!

I bought this for a backup power supply, during power outages. I'm a senior citizen on oxygen, and can't afford for my oxygen machine to be inoperable during a power outage. This portable generator is literally a life saver. I love that it comes with a remote starter and the option of using propane, as well as gasoline. The generator has enough power to run my whole condo. I am very pleased

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 18, 2021
Dave Austin
2 out of 5 stars review

Does the job - but wayyy too loud

I purchased this as a backup for my home. The Good News: I had an electrician wire up a lockout switch for me and I've tested it with the 50 Amp circuit. It works and powers my A/C for a 2 story home. Yay! Also, it starts very nicely both via button and by key fob. Great! The Bad News: This thing is soo loud. My dB meter shows 83 dB at 20 feet. And it's a "mean" sounding 83 dB. I'm a musician and I'm used to sound which is much louder than that. But this 83 dB is painful. Furthermore, that 83 dB was *at idle*. Once I hooked up the generator to my home and the A/C came on, the sound level went up approx. another 10 dB and stayed there. 93 dB at 20 feet?! Think about that carefully. OK so that changed my plans. I thought I'd put the generator between my home and my neighbor's home. But my neighbors are close and I can't do this to them! So I had to create a partial-box to put around the generator to decrease the noise. That was a lot of work, and it's inconvenient. What can I say? This just isn't acceptable in my opinion without some kind of noise abatement. Please understand that I have had a couple generators before and I regularly use generators. This one is so much louder than any of the others. But this one also is more powerful. Another annoyance: The wheels are positioned badly. My 50 Amp plug is a right-angle plug and the cord runs into the wheel. Look at how the 50 Amp plug is postioned and you'll see why. So I have to bend my cord around the wheel, and that puts tension on the plug & receptacle: not good. I wish they'd put the wheels on the other side. In spite of all of that, I'm very happy to have a working solution for future power outages.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 2, 2022
JackieF
5 out of 5 stars review

Quick delivery

Generator was delivered sooner than was anticipated. Easy to understand instructions. Hopefully we will never need it for a power outage. However, we will now be set should one occur. Look forward to using it in the spring for the power tools to build a greenhouse.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 2, 2024
The Earthsteward
4 out of 5 stars review

Potential Lifesaver

I purchased this unit as power backup for my home during our frequent nasty winter storms also my old generator gave up the ghost (it was not a Westinghouse) The Duel fuel option is a great feature. I have been using propane and the machine starts right up! runs well but it is a loud at 80db or so. An ECO switch should have been included but is not. The enclosed info sheets are well written in proper English. The included maintenance schedules are a great help and value. Assembly was a snap. very good experience so far! One more thing. Though it may seem small the included oil, fill funnel and 10mm wrench are a very thoughtful addition. Great Marketing department!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 8, 2023
KandC
5 out of 5 stars review

Great Generator

Bought this for backup power during outages. It's a big beefy machine that can handle what we throw at it, and all the research I've done compared to it's competitors shows it is very reliable over time. Nice features such as remote start, CO2 sensor, dual fuel, and especially the 50 amp outlet that we need to provide enough power during outages. It will get it's own protective shed to keep it clean and dry along with regular maintenance. We expect it to provide many years of service when we need it.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 27, 2022
S1208
5 out of 5 stars review

Great Features

Just bought this because of all the features it has on it. Especially the electric and remote start. Generator came highly recommended, which is another reason I bought it. Have not had to use it yet, but being in Florida, tropical storms and hurricanes, always good to be prepared.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jul 29, 2024
JSS68
1 out of 5 stars review

Stopped working after 1 use and 1 less than year.

Bought this in August. Started up fine. Tried it on all three fuels and ran my household items as a test. Fast forward 11 months and wont even turn over. Doesn't matter what fuel or battery or manual. Have tried all recommended actions. I have been waiting for 8 days to get a service call back and they cant give me any idea when I will get a call. NO idea what time or what day even!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Zach - Westinghouse