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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Showing 231-240 of 29,135 reviews
Jan 26, 2022
serey1
4 out of 5 stars review

Starts fine with minor design flaw

Starting with gas is fine. Have not tried with propane. The noise is a bit loud. Minor design flaw; I cannot plug the 50A cable to 50A outlet because the wheel is on the way. 50A cable is big and cannot be bent away from the wheel. I need to buy the 50A adapter. See photos

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 9, 2023
Castle Peak
4 out of 5 stars review

Good looking unit with all the features I'm need.

I ordered this unit 9-4-23 and received it 9-8-23. I unboxed and installed the wheels and mounting feet, filled with oil and gasoline and it started and ran on the first attempt. Won't be able to check it on propane until next week when I receive my 30 lb propane tank. It did have a boo boo from shipping and the fuel gauge don't seem to be working but have a call in on that and a case number. They said a representative would give me a call after the weekend. I'm well pleased with the unit overall so far.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 11, 2025
BobC10
5 out of 5 stars review

Excellent Product

I bought this item less than a month ago and love the features and adaptability I get with this generator. Having the ability to utilize gas or propane is a wonderful option. The electric start is another positive feature that I find very useful. This generator is the perfect size for what I need to run in my household.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 21, 2025
genop
2 out of 5 stars review

Too new to be sure

Unpacked this generator this past weekend. Followed the instructions. At first start, engin ran rough and then stopped. It restarted and stopped several times. Then after sitting for about an hour, I restarted it and it ran very smoothly. I let it run for approx. 5 minutes and then plugged in a refrigerator. The generator shut down immediately. I unplugged the refrigerator and restarted the generator. Haven't been able to restart it. Letting it sit overnight to restart.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hi, Thank you for sharing your experience. We're sorry to hear about the issues you’re encountering with your generator. This is not the performance we aim for, and we’d like to help resolve this for you. Please reach out to us at support@wpowereq.com or call 1-855-944-3571, and our team will assist you in troubleshooting or addressing the issue. Thanks, Sydney, Westinghouse

Jan 4, 2025
k.k.
5 out of 5 stars review

Seems like an excellent product

I bought this model as an older female who frequently has power outages and needed something I could handle on my own. I am about to use it for the first time as we are expecting a major ice storm and high winds. Instructions for set up and usage were clear and easily followed.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 17, 2025
tgrove02
5 out of 5 stars review

Awesome unit!

I got a 50A plug installed for backup power to the whole house for when power goes out and my electrician has said that this generator is one of the best ones to get. Boy he was not wrong! It is nice to have that peace of mind with a duel fuel, if you were to run out of one fuel source and unable to get more. Just hook up a propane tank and switch over. The way it is set up for charging the battery and that it even charges while it is running is very convenient. I look forward to many years of use.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 25, 2025
lawman1801
5 out of 5 stars review

Awesome Generator

I had been wanting a dual fuel generator for a while and decided to upgrade from our old gas one. Man, am I glad we did. I absolutely love this thing. It has all the power I need for the house and I really love the remote start feature. I would highly recommend to anyone that if they were looking to get a generator, to buy this one.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 5, 2025
Jsf pa
5 out of 5 stars review

Excellent generator

Just got it out of box, easy assembly Put oil in and started my break in procedure and it fired right up on the propane Very happy so far Westinghouse also included the battery tender and funnel was nice for adding oil Would highly recommend this generator

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 22, 2025
MacMike60
5 out of 5 stars review

Great generator

I bought this to use as a back up power source for my 5th Wheel camper. It is powerful enough to run the whole camper in the event of a power outage or when boondockiing. Easy assembly and detailed instructions. The remote start key fob was easy to pair and Set up. Very nice generator with good feature's Easy to move around and the dual fuel option is a plus.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 7, 2025
Missouri hay farmer
5 out of 5 stars review

Nice generator for power outages

I bought this generator to supply power to our house during power outages and also for powering various farm tools where power is not available. I like the electric start and the duel fuel as I have propane tank right next to house. It appears to meet all my needs. I've started it and ran it for 1 hr. to break it in. Easy set-up and instructions.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020