Skip to Main Content
Sams Club
Sams Club
Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
Write a review

Customer photos

  • +1970 images
Sort by |
Showing 1,211-1,220 of 29,135 reviews
Sep 14, 2024
T Skoglund
4 out of 5 stars review

Looking forward to putting this generator to work

I recently purchased the 12000/9500w generator, so far out of the box everything but the key fob works. I love having the capability of having 50a to play with. Would have given 5 stars had I been able to get the key fob to link up with the unit. Will update at a later time after some use

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 21, 2024
Tony C863
5 out of 5 stars review

Great generator

Awesome machine with push button/fob no hassle start. Very strong and it runs a home 2 ton central AC no problem. A/C, lights, TV, water heater powered with no issues for days after a hurricane. I had a 50 amp power plug installed which I used to connect the generator and power the whole house. It is a little loud.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 22, 2024
CDR1
5 out of 5 stars review

Tri Fuel Gen

This is my second Westinghouse Gen. First was gas only and runs my entire home if needed. Went with the tri fuel just to have more options and a backup if needed. Both run flawlessly right out of the box. Well made and very happy with both purchases.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 31, 2024
Taylor B
5 out of 5 stars review

Easy setup and runs great

Just purchased this for power outages. Setup was easy. Electric start worked like a champ, tried to start 3 times on propane then it fired right up. Very happy with this purchase,piece of mind I'll have it if I need it. Dual fuel flexibility is also an awesome perk

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 7, 2024
SlyM
5 out of 5 stars review

Product review

This product is amazing. I have to buy this product to have a power source of emergency in case of power failure. Easy to use, powerful and powerful. Easy to start. The remote control is very useful for starting and stopping while staying in the shelter. The noise of the engine is less loud than I expected. The fact that it can be used with 2 types of fuel, gasoline and propane offers a lot of flexibility and alternative solution. I shop long time before stopping my choice but I do not regret it. I roconmmande without hesitation this generator.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 25, 2024
alief86
5 out of 5 stars review

Highly Recommended Generator

After doing quite a bit of research. I decided on the Westinghouse WGen9500DFc. I'm very happy with the purchase. Getting it up and running was pretty simple and user friendly. I highly recommend a generator with the Duel Fuel feature. It runs great using either gas or propane. And switching from one to the other is seamless. Love the remote start and push button starting capability. It's great to get your generator started with the push of a button, and not having to pull your shoulder out. The control panel is easy to see and readily accessible. After seeing mine, my neighbor bought the same model. It's an excellent generator, I highly recommend it.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 9, 2024
BenP5
3 out of 5 stars review

apears to be quality

I purchased 2 of these, the first one appears to be working great. It has good features and started right up. the second one is DOA. I have contacted support and tier 1 was very friendly and easy to work with. they were not able to fix the issue, and have elevated it. So we will see hoe the process continues.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hi, Thank you for your review and for sharing your experience. We're glad to hear the first unit is working well. We’re sorry to hear about the issue with the second unit and understand how frustrating that can be. Our team will work diligently to resolve this for you as quickly as possible. Please don’t hesitate to reach out if you have any additional questions or concerns in the meantime! Thanks, Sydney, Westinghouse

Oct 31, 2024
JohnW428
5 out of 5 stars review

Monster size, all the accessories are included

Still need to hook up our natural gas connection, this unit replaces a gas only 9500 which performed well for our whole house including AC, but it bogged a little when the AC would kick in, so I went with this unit since it has more surge capacity. I will say the engineer that thought the battery with a nut/bolt terminal was a good idea should rethink that. Big hands trying to hold that nut and put the bolt on led to more time chasing the loose bolt than actually putting the entire thing together. Not that I'm looking forward to another outage, but we will be more than ready, maybe the wife will be able to wash clothes during the outage too!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 23, 2024
tk45373
5 out of 5 stars review

Great Product to Own

Bought this as a backup generator for my home. Came on a pallet and delivered to my garage. Opened up to assemble and being a 78 year old man can only lift so much. The unit weighs just over 200# but by turning it on the pallet, was able to put wheels on as just high enough. l then turned it a little more and could put the feet on the other end and I was ready to go. After putting oil in and gas, I found the fuel turn on valve and it started up and ran within a few seconds. Totally portable by me by myself and will hook up to the house power. Exactly what I was looking for and totally impressed by the enclosed literature and the unit. Glad I purchased this one over others.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 4, 2024
CJ Says
5 out of 5 stars review

Love The Remote !

Powerful and quite generator. The push start is what I like most because I do not have to go outside to start it. It conveniently converts for 3 fuel types. It's attractive. You get the best bang for the buck with regular gas in my opinion. Haven't tried the natural gas, but a regular size propane tank gets used up around 7 hours.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020