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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Showing 1,191-1,200 of 29,135 reviews
Dec 21, 2024
Dave0708
5 out of 5 stars review

Ease of use

I bought this just in time, I put off unboxing it, then I unexpectedly needed it during a power outage. I was able to cut the box open set everything up in no time, by myself with only a flashlight from cutting the box open to wheeling it outside, it took me about an hour. Put the wheels/legs on, oil in, gas in, plug the battery in, good to go! Once connected it didn't bog down at all and I'm running a 50amp service. There's a lot of brands out there, but Westinghouse definitely gives you a great bang for your buck.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 1, 2024
Kat17
5 out of 5 stars review

Burn in went well

It is heavy so be sure you have assistance or it stays on the pallet until you are ready to install the wheels. It was delivered in a rain storm and everything inside was soaked including the manual, but the unit was fine. Worked great with propane for the 5 hour burn in. I did a NG setup as well and that also worked great. I haven't had to use it in a real life scenario yet, but seems like it will do the job.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 14, 2024
R&L LLC
5 out of 5 stars review

Wonderful Generator

Have commissioned this unit for about a week. Running on both Propane and no-Ethanol gasoline. Works just as expected. Ran my deep-submersible well pump fine. Only criticism: the included manual has items which are not correct with my unit. Seems you have to download a better manual....this should be stated therein.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 20, 2024
*CJC*
5 out of 5 stars review

Life saver

Bought this generator about a month and half ago and we experienced our first power outage today. This generator was simple to set up and easy to use with the included instructions. This generator was able to handle all my essentials we needed within the house. The tri-fuel capability offers flexibility in fuel options, providing convenience and backup power sources.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 18, 2024
Country Bumpkin
5 out of 5 stars review

Versatile Back-up Power

We purchased this generator to replace our 16 year old one that started to leak excessively. We use the generator primarily as a back-up power source for our home when we lose power. Although we haven't had a reason to use it yet, we love that this generator has the option of using gasoline or propane, that it's powerful enough to run everything we need during an outage, and the remote start is so convenient!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 24, 2024
thegeneratorguy
4 out of 5 stars review

Easy

This is the first portable generator I have owned. Setting it up was easy and it ran the second time I tried. The first time it didn't run because I didn't know how to use the choke properly. It's loud but I'm looking forward to staying in my home during the next extended power outage rather than having to scramble to find a hotel room.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 8, 2024
Henry329
5 out of 5 stars review

Great Features Easy to Use

Everything right down to the box is high quality and well engineered. Instructions are easy to follow. Setup and operation easy. Performance as expected from Westinghouse. Not too heavy once I put two wheels on. The package comes with tools and engine oil, very easy to put getother.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 30, 2024
keeping the lights on
5 out of 5 stars review

too late for the hurricane

no more power outages, just received. Had a interlock switch installed and a soft start on my heat pump. I did a break in then a trial run. Worked perfectly, powered the whole house including the heat pump. Also was able to use one burner on our radiant cooktop. this will get us through any future outages. Very pleased

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 4, 2024
Jenosx
5 out of 5 stars review

Excellent Generator

I bought this generator (WGen9500DFc) in case of an extended power outage in my area. My wife is on a Home Oxygen Concentrator and this gives us piece of mind. I have our Main Breaker Box wired up to so I can hook up the Generator to supply our whole house. The generator will power up most of my house electrical circuits.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 11, 2024
Up North Guy
5 out of 5 stars review

Great versatility!

We purchased this to replace our very old generator before she succumbs to old age. We are amazed at our new WGen generator's power, capabilities, ease of use, and its ability to use gas, propane, or natural gas. It started up quickly and easily with the electric start and is so quiet compared to our retiring one.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020