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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Showing 1,061-1,070 of 29,135 reviews
Nov 9, 2024
Brevard_Rob
5 out of 5 stars review

Everything I need to be prepared

I purchased this unit after reading popular mechanics and educating myself about different types of generators. Losing power for a week from Helene taught me a lot about what I need out of a generator. I had an electrician install an interlock switch and a 50 amp inlet box so I can use my existing breaker panel to choose circuits I need to run during an outage, such as the well pump. The instructions for the generator are easy to follow and the unit fired right up on propane. I like the ability to run on a propane and gasoline, although propane is my preferred fuel due to it running cleaner and storing better. My break in period is complete, and now I'm ready for the next outage!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 12, 2024
Sean007
5 out of 5 stars review

Great Generator

Great generator, super powerful, and dependable. I used this while building a shop as full-time power, and it never missed a beat. Now I will use it for power outages and other high-output jobs. You will not be disappointed with the generator. If you are looking for a generator of this size, buy it now. 

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 24, 2024
JJRJ
3 out of 5 stars review

Overall Good- battery has died 2x

Overall have been pleased with this unit's features, but as the title states the battery has discharged completely twice in one month ( have owned 1 month) this renders the remote start useless. Either the internal charger isn't doing its job properly or the battery is a bad one. Is it a deal killer? No, but the remote was one of the main considerations in buying this model. Having to charge the battery on a unit this new is ridiculous though. If this issue hadn't been happening, would give 5 stars.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hi, Thank you for your review. We are deeply sorry to hear about the challenges you've faced with your unit. Thank you for taking the time to share your feedback with us, as it helps us identify areas for improvement. Please don't hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you. Thanks, Sydney, Westinghouse

Sep 11, 2024
Juan01
5 out of 5 stars review

Three options of fuel

Just bought this generator I'm happy to have different options of fuel, during power outages is hard to find gasoline because fuel stations don't have power , but with the option of natural gas you don't have to worry about where to get fuel. It just give you a peace of mind.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 9, 2024
ReddaDair
4 out of 5 stars review

Heavy Duty Generator

Just got this shipped today. Unboxed it. Wheels are easy. Insert screws for feet from the bottom pointing up if you want to save time. Will start it up shortly. Only minor scratches on the frame bars. Other than that, seems to be in good shape cosmetically.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 8, 2024
Larry28
5 out of 5 stars review

Positive review of Westinghouse WGen9500DFc 5stars

I was shopping for a generator that could power my RV off-grid, power my stick welder, and power the basics of my house when the electricity is out. I choose this model due to the size, dual fuel capable, and electric remote start. We have used it, mainly with propane so far. It was GREAT, I could use the remote from inside the RV to get power going. The wheels and folding handle allowed me to push it up ramps into the truck easily. I am very pleased with this purchase, I will definitely recommend this Westinghouse generator!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 9, 2024
HUTCH57
4 out of 5 stars review

Use as main power supply to house 1000 square ft.

I bought this GEN, tree years ago and not had to use in an emergency yet. Sitting here in Florida just west of Daytona 9OCT24 waiting for Hurricane Milton to hit. Hope I will not have to use the GENERATOR. But if I do. I have tested on the reg. and runs just fine except, for the RPM is not steady. It's a slight drop in RPM. I've tried it with and without a (light} load. It is the same. I run non-ethanol fuel only. I haven't tried propane as of yet. But I do like the GEN. It cranks up every time I test run it. It some what quit. And I like having a remote. I wish more details. But maybe after the hurricane.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 31, 2024
wonger86
3 out of 5 stars review

Looks good, hope it works when we need it

I bought this for the purpose of keeping my family powered up in the case of a power outage. I like the fact it is tri-fuel to keep options open. I did have one other Westinghouse generator that failed to work, but I'm giving them another chance here. Cannot rate thoroughly as I haven't had the chance to try it out yet.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hi, Thank you for choosing Westinghouse again and for sharing your thoughts! We're glad you are looking forward to the flexibility of the tri-fuel feature. We’re confident this generator will meet your expectations when the time comes. If you have any questions or need assistance, feel free to reach out to us at support@wpowereq.com or 1-855-944-3571. We're here to help! Thanks, Sydney, Westinghouse

Sep 26, 2024
Lwcos
5 out of 5 stars review

Great Dual Fuel Generator!

The **Westinghouse WGen9500DFC** is an outstanding choice for those needing a high-wattage, dual fuel generator. Its combination of power, ease of use (especially with the remote start), safety features, and long run time make it a versatile solution for both home backup and job site needs. While it's on the heavier side, the robust design and portability features compensate for this, ensuring that it can be moved where needed. Overall, it's an excellent investment for anyone requiring reliable, long-lasting power.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 15, 2024
Cholp
5 out of 5 stars review

Great generator

This appears to be very well constructed. Plenty of plugs and helpful features. For the break-in period, I didn't wait for the battery to charge up (that I could have done with the provided trickle charger). I put in some gasoline and used the pull starter, which got the unit running on the 2nd smooth and easy pull.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020