We're glad to hear you were satisfied with the winter performance of your CrossClimate 2 tires, but we're sorry to learn the increased road noise has become unacceptable. We recommend having the tires inspected by an authorized tire retailer, who can evaluate the tires, alignment, and overall vehicle setup to help determine the cause of the noise. If you'd like to discuss further, feel free to give our Consumer Care team a call at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

We're sorry to hear that your CrossClimate 2 tires have not met your expectations for ride comfort, handling, and road noise. We recommend visiting your local authorized tire dealer to have the tires inspected and to verify proper installation, alignment, balance, and inflation. If you have additional questions, please contact Michelin Consumer Care at 866-866-6605 (Mon-Fri 8 AM-7 PM EST, Sat 9 AM-1 PM EST).

We're sorry to hear you have not received your $80 rebate. Please contact our promotions team at 866-212-9619. If you need further assistance, feel free to call our Consumer Care team at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST) and have your purchase information available so our team can assist further.