Customer reviews for ePro Select Slim Cordless Handheld Vacuum with Charging Dock

Customer reviews for ePro Select Slim Cordless Handheld Vacuum with Charging Dock for

ePro Select Slim Cordless Handheld Vacuum with Charging Dock

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4.1 out of 5 stars

stars662 ratings307 reviews

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Nov 17, 2024

Laura

5 out of 5 stars review

Verified Purchase

Love this!

I love this vacuum, its perfect for picking up little messes and crumbs on hard surfaces. I even bought a 2nd to keep on our lower level after having the 1st for about a year. The charge lasts for about 10 minutes, but thats typically enough time to do a quick cleanup of a couple rooms.

Helpful?

reply from Epro Team

Hello, this is Denise with customer service.Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Oct 24, 2023

Ninie

5 out of 5 stars review

Verified Purchase

Great lightweight vacuum

Super light weight yet powerful. This is great for stairs, upholstery, curtains, and any tight areas that are generally difficult to access with a regular vacuum. Love it!

Helpful?

reply from Epro Team

Dear Customer, We are glad that you are happy with the unit! We strive to make each and every customer happy and are excited to know this is working good for you!

Feb 23, 2024

Santa H

5 out of 5 stars review

Verified Purchase

So pretty and Useful

Its slim profile is pretty enough to keep on the kitchen counter for those quick pickups of food crumbs. The two powder modes is great! The docking station keeps it charged at all times. It's also great at vacuuming my 4-door sedan and cleanup is easy!

Helpful?

reply from Epro Team

Hello, this is Crystal from customer service. We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met.

Nov 4, 2024

Jane

4 out of 5 stars review

Verified Purchase

Good little vacuum that is always charged

Good vacuum for use in car and quick cleanup around the house. Always has a charge and picks up lint and dust from furniture. Gets into small , hard to reach spaces like behind the headboard of the bed.

Helpful?

reply from Epro Team

Nov 20, 2023

Kat

3 out of 5 stars review

Its okay

This product is okay! It will work for a quick small mess you need to pick up. But, thats it. When fully charged, it only last like 10 min. But, it does work well, suction is good and will pickup everything. It also takes about 3 hours to fully charge for a 10 min use lol. I think its great to use for the car and in between couches etc.

Incentivized Review

Helpful?

reply from Epro Team

Dear Kat, We’re sorry that your experience did not match your expectations regarding the battery life. We appreciate you bringing this to our attention. We would like to make things right if you would please email service@eproselect.com or call us at 1-888-858-9100.Sincerely, Customer Service

Sep 4, 2024

Dee

3 out of 5 stars review

Verified Purchase

Great for small spaces, not for carpet in the car

This vacuum is great for picking up hair and sand in a small area. However, it is not powerful enough to work on carpet. I had thought I would be able to use it in the car, but just does not do the job.

Helpful?

reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 1-888-858-9100.

Nov 29, 2023

Weatherly

3 out of 5 stars review

Verified Purchase

Sleek, but not powerful

It is easy to unbox, charge, and use. It is lightweight and a beautiful color; however. It does not have enough suction to pull dirt out of the floorboard or pick up course dog hair (Jack Russell). It does do a great job with loose dirt and crumbs so it is not a failure by any means.

Helpful?

reply from Epro Team

Dear Customer, Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. If we can be of assistance, please email service@eproselect.com or call us at 1-888-858-9100.Sincerely,Customer Service

Nov 6, 2024

Susan

3 out of 5 stars review

Verified Purchase

ePro Select Slim Cordless Handheld Vacuum

I really like the compact design of the ePro Select Slim and the convenience of its charging station. It’s easy to store and fits perfectly in small spaces, making it a handy tool for quick clean-ups. However, my only complaint is that the battery life isn’t very long. It only lasts about 15 minutes on a full charge, which can be limiting if you need to clean a larger area. Overall, it’s great for small jobs but could benefit from a longer-lasting battery.

Helpful?

reply from Epro Team

Hello, this is Denise with customer service. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please email us at service@eproselect.com or call us at our new toll-free number 877-858-3776 so that we can resolve the issue promptly.

Aug 27, 2024

2 out of 5 stars review

Verified Purchase

Nice design, poor quality

Nice sleek style. Unfortunately, after the first couple of uses it does not have enough suction to actually vacuum basic dust. Although the vacuum has a rechargeable battery, the battery has a VERY short life. The battery dies after 30 seconds to 1-minute. Not worth it.

Helpful?

reply from Epro Team

Hello, this is Crystal with customer service. We’re sorry that your experience did not match your expectations regarding the battery life. We appreciate you bringing this to our attention. We would like to make things right if you would please email service@eproselect.com or call us at 1-888-858-9100.

Nov 26, 2023

anntdotes

1 out of 5 stars review

Verified Purchase

Worked 2 weeks. Sam's would not accept a return.

Used vacuum twice. Light household use, only -- cleaning window sills. Within two weeks, the vacuum stopped recharging. I tried everything the manual suggested to get this little guy to recharge. Nothing worked. Finally, I called the company that manufactured the vacuum. The company told me to return it to Sam's Club. Sam's Club (Torrance, California) refused to take it back, and told me to return it to the manufacturer. Bottom line: I ordered from Sam's Club. Sam's Club received my payment. In turn, I received a faulty piece of equipment that is not returnable to either Sam's Club or the manufacturer.

Helpful?

reply from Epro Team

Dear Customer, <br />Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We would like the opportunity to investigate your feedback further and apologize for the issue you are having returning your item. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to get you a replacement and get the issue resolved immediately. <br />Sincerely, <br />Customer Support