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Customer reviews for Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress for
Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress
4.6 out of 5 stars
stars54 ratings54 reviews
  1. 5 stars87% (47)
  2. 4 stars4% (2)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star7% (4)
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Showing 1-10 of 54 reviews
Mar 8, 2026
Michele S
5 out of 5 stars review

So far so good

Just got the mattress but last 2 nights I slept very good

Review from Serta
Helpful?10OS76WQMQD113600852092
Feb 4, 2024
zzayraaa
5 out of 5 stars review

SUPER SOFT AND COMFY

[This review was collected as part of a promotion.] i got my mattress last week and i have been sleeping like a baby it is firm and i personally like that bc i don’t like when i sink in the bed, this is a high quality bed i do recommend if you’re looking for a new mattress

Review from influenster.com
Helpful?10OS76WQMQD113600852092
Feb 5, 2024
viennaq1
5 out of 5 stars review

Give me height

[This review was collected as part of a promotion.] So I’ve been testing this out for about two weeks now. It’s stiff cool, feels good. Gives me a good night sleep. It stays cool throughout the night. The height is awesome. I love it. I appreciate influencer this one to the max. The gel top is nice it’s seriously not too soft is definitely firm but as time goes on I know it’s gonna get you know broken down. It’s not ridiculously hard though. It honestly feels nice.

Review from influenster.com
Helpful?10OS76WQMQD113600852092
Feb 2, 2024
camilleymarie
5 out of 5 stars review

Great Mattress

[This review was collected as part of a promotion.] I’ve had my mattress for 10+ years, so I was due for an upgrade. Very pleased with the new pillowtop mattress by Serta. It’s a perfect balance between soft and squishy and firm. Great for couples that have different mattress preferences. Providing the softness I love, with the firmness my fiancé prefers.

Review from influenster.com
Helpful?10OS76WQMQD113600852092
Feb 26, 2024
seanf3142
5 out of 5 stars review

Great sleep!

The Perfect Sleeper Ocean Luxe Firm Pillow-Top mattress has been a game-changer for me. It's firm but super comfortable because of the pillow-top, so I get great sleep and don't wake up with a sore back anymore. It also stays cool all night, which is awesome because my apartment can get pretty warm. It feels really well-made and like it's going to last a long time, which is important to me since I don't want to buy a new mattress anytime soon. Some people might find it a bit too firm, but for me, it's perfect. Definitely glad I got it and would recommend it to anyone looking for a new mattress.

Review from Serta
Helpful?10OS76WQMQD113600852092
Jan 30, 2024
scarletfire7
5 out of 5 stars review

Super comfortable and supportive

[This review was collected as part of a promotion.] This mattress replaced a 10 yr old mattress and my daughter couldn’t be happier. The Serta Perfect Sleeper Ocean Luxe Firm Pillow Top mattress is very comfy and feels firm but not too much so. The pillow top adds that nice layer of soft pillowy comfort while the mattress provides for a firm and enjoyable sleep that is great for one’s back. After a few nights sleep on the new bed, my daughter says this mattress is amazing! Will definitely highly consider Serta for my next mattress purchase. Note. The “cooling” effect is very minimal while also providing an added feel of comfort and ease.

Review from influenster.com
Helpful?10OS76WQMQD113600852092
Feb 9, 2024
MeliD
5 out of 5 stars review

So comfy!

We replaced my daughter’s mattress with this ocean luxe firm pillow top and are so happy! She sleeps right through the night and thinks it’s so comfy. I’ve even slept in there and agree. Her old mattress used to make my joints hurt both this is a great combo of firm yet soft.

Review from Serta
Helpful?10OS76WQMQD113600852092
Mar 8, 2024
mqsd
5 out of 5 stars review

Best mattress we’ve owned to date

[This review was collected as part of a promotion.] We have had this mattress for over a month now. We went with a firm and I can say that it has worked wonders for our backs. It is so comfortable and we wake up feeling rested and without any aches. The price point was also perfect. I would 100% recommend the perfect sleeper luxe firm pillow-top mattress.

Review from influenster.com
Helpful?10OS76WQMQD113600852092
Feb 2, 2024
martinbrosmama
5 out of 5 stars review

Better night sleep!

[This review was collected as part of a promotion.] We were in need of a new mattress. Our mattress before this one was also a Serta. We had 6 plus good years with it but it was starting to hurt my back. My fiance is thin whereas I am plus sized so the weight distribution was not the best for it. My side was starting to sink some since more weight was on its side. They are heavy mattresses so rotating them is not an easy task. With the pillow top, flipping it over is not really an option. The first night on our new mattress, I felt an instant change. I didn’t wake up sore, tossed and turned a lot less and felt refreshed. Our old mattress gave us a lot of good years and I expect the Serta name to continue to give us quality sleep. *I received this mattress courtesy of Serta and Influenster to try out and give my honest opinion about*

Review from influenster.com
Helpful?10OS76WQMQD113600852092
Jun 14, 2025
Buyer
1 out of 5 stars review

Don't buy unless you want back pain

This mattress will torture your back and neck. I wish I could take it back. Terrible sleeping experience on this mattress. I can't say enough bad.

Helpful?10OS76WQMQD113600852092
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!