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Customer reviews for Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress for
Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress
4.6 out of 5 stars
stars54 ratings54 reviews
  1. 5 stars87% (47)
  2. 4 stars4% (2)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star7% (4)
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Showing 1-10 of 54 reviews
Mar 8, 2026
Michele S
5 out of 5 stars review

So far so good

Just got the mattress but last 2 nights I slept very good

Review from Serta
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Feb 10, 2024
Joholo
5 out of 5 stars review

Lower back pain and shoulder pain GONE!

I have had the most restful sleep in a long time, since owning this mattress (for about a month as I type this). This mattress is firm, supportive and contouring in all the right places. My husband concurs, as his lower back pain and shoulder pain (which has kept him awake with our previous mattress) have been completely alleviated with our new mattress. I highly recommend!

Review from Serta
Helpful?10OS76WQMQD113600652869
Feb 11, 2024
Bet2578
5 out of 5 stars review

Sleeping Great in the Ocean Luxe Pillow Top

Loving my new Ocean Luxe Firm Pillow Top mattress! The mattress with the added pillow top is so comfortable and it’s just the right level of firmness. I’ve been sleeping so much better and it has actually helped some of my back pain. Highly recommend this mattress!

Review from Serta
Helpful?10OS76WQMQD113600652869
Feb 26, 2024
cynabuns
5 out of 5 stars review

Comfortable

[This review was collected as part of a promotion.] Took me a few weeks to do this review because I wanted the bed to break in before I gave my honest opinion. Its a lot firmer than my other bed but it gives me a lot more support on my back and shoulders during the night. I have been sleeping a lot better and waking up without pain. Might I add my last mattress was from Sit n Sleep so it wasn’t a cheap buy.

Review from influenster.com
Helpful?10OS76WQMQD113600652869
Feb 6, 2024
diananeiraacosta
5 out of 5 stars review

Perfect name: It is indeed the perfect sleeper!

[This review was collected as part of a promotion.] I thought I had a nice mattress until we tried this! To be honest I had tons of trouble waking up this morning because it is so comfortable! I love that it is built in a way where you dont feel the person next to you move and my body woke up feeling relaxed and didn't have any discomfort on my back or waist area like it happened with my previous mattress after a long night of sleep. This is an excellent product!

Review from influenster.com
Helpful?10OS76WQMQD113600652869
Jan 24, 2024
ChicagoMarge
5 out of 5 stars review

Great features, look, thickness and comfort!

I bought this mattress a month ago, and I'm so happy I did! The whole process, from delivery to setting it up in my room, to sleeping on it that very night, was simple and hassle free. The thick and luxurious feel of this mattress gave me a comfortable and cozy night's sleep. It is a well-balanced combination of firm and soft at the same time. When the bed is all made up, the mattress is the perfect height and thickness for a wonderful look in any roomm. I highly recommend the Perfect Sleeper Oceam Luxe Firm Pillow-Top.

Review from Serta
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Feb 4, 2024
zzayraaa
5 out of 5 stars review

SUPER SOFT AND COMFY

[This review was collected as part of a promotion.] i got my mattress last week and i have been sleeping like a baby it is firm and i personally like that bc i don’t like when i sink in the bed, this is a high quality bed i do recommend if you’re looking for a new mattress

Review from influenster.com
Helpful?10OS76WQMQD113600652869
Jan 30, 2024
scarletfire7
5 out of 5 stars review

Super comfortable and supportive

[This review was collected as part of a promotion.] This mattress replaced a 10 yr old mattress and my daughter couldn’t be happier. The Serta Perfect Sleeper Ocean Luxe Firm Pillow Top mattress is very comfy and feels firm but not too much so. The pillow top adds that nice layer of soft pillowy comfort while the mattress provides for a firm and enjoyable sleep that is great for one’s back. After a few nights sleep on the new bed, my daughter says this mattress is amazing! Will definitely highly consider Serta for my next mattress purchase. Note. The “cooling” effect is very minimal while also providing an added feel of comfort and ease.

Review from influenster.com
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Feb 2, 2024
km092893
4 out of 5 stars review

Firm with no movement

[This review was collected as part of a promotion.] When I first laid on the bed, I did not like the mattress this is because I typically do not get a firm mattress. However, I have started to like this mattress I feel as though it has helped with my posture, and although the mattress is super firm with no movement, it feels comfortable. I am a side sleeper. the first night I had challenges falling asleep because I could not get comfortable. However, after the first night I started to like the mattress I would say if you’re not used to a firm mattress, it is definitely gonna be something that you have to get used to especially one that is this firm that has no give at all it has a pillow top however that really doesn’t do anything to help soften the firmness of this mattress.

Review from influenster.com
Helpful?10OS76WQMQD113600652869
Jun 14, 2025
Buyer
1 out of 5 stars review

Don't buy unless you want back pain

This mattress will torture your back and neck. I wish I could take it back. Terrible sleeping experience on this mattress. I can't say enough bad.

Helpful?10OS76WQMQD113600652869
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!