Customer reviews for Lucid Hearing OTC Enrich Pro Behind-the-Ear Hearing Aids

Customer reviews for Lucid Hearing OTC Enrich Pro Behind-the-Ear Hearing Aids for

Lucid Hearing OTC Enrich Pro Behind-the-Ear Hearing Aids

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3 out of 5 stars

stars21 ratings14 reviews

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Showing 1-10 of 14 reviews

Jan 30, 2023

Bill

5 out of 5 stars review

Verified Purchase

Don't waste your money on big name brands !

I like that you can clean the tips and that they tell you when the battery is low. I have a pair of expensive hearing aids that I had bought years ago that were giving me trouble and I did not want to spend $6,000.00 dollors to buy another pair. These will do me fine. So much for the hipe of the big guys!

Review from walmart.com

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May 11, 2023

Dale

5 out of 5 stars review

Verified Purchase

Great for first time buyers.

I like these hearing aids. My 1st hearing aids cost $2,400 and were very good hearing aids. I compare my Lucid hearing aids to my 1st pair of hearing aids and I am extremely satisfied with the Lucid pair. They seem to be just as good as my 1st pair. The quality so far is excellent. The price is great. They use the same batteries as my 1st pair. They operate the same as my 1st pair. So I recommend the Lucid hearing aids for everyone especially anyone buying hearing aids for the 1st time. I do not have any problems or complaints so far. Approximately 5 weeks of wear.

Review from walmart.com

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Nov 10, 2023

Evelyn

4 out of 5 stars review

Verified Purchase

Ok

Their fine Don’t like the echo

Review from walmart.com

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reply from Lucid Hearing

Evelyn, we have found that trying a different tip for the aids may help with the echo you are experiencing. If you would like to discuss this option please call our Customer Solutions Team at 800-785-6052.

Jul 24, 2023

Marcy

3 out of 5 stars review

Verified Purchase

Great just sorry battery life is not longer

Review from walmart.com

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Jun 28, 2024

Ron Mc

2 out of 5 stars review

Verified Purchase

I’m currently in the process of returning these.

Poor sound quality. Battery life is not worth the time/money and effort to replace.

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reply from Lucid Hearing

Mr. Ron, We would like the opportunity to speak with you further regarding your hearing aid to answer all your questions and assist with any troubleshooting. We are focused on providing outstanding customer service. Please contact us to see how we can better serve you. Our customer solutions team is available Monday - Saturday, 8am-6pm CST. We look forward to speaking with you.

Feb 17, 2023

Jim M

2 out of 5 stars review

Verified Purchase

Not worth the money.

Doesn’t pick up voices. It does pick up a lot of background noise.

Helpful?

reply from Lucid Hearing

we appreciate your feedback sorry you had bad experience if you have a chance to bring in your hearing aids we fix that for you.

Feb 24, 2023

Nancy

2 out of 5 stars review

Verified Purchase

it depends on your hearing.

They are OK but not any better than the ones I have been using. You get what you pay for says it all. Listening to TV words are not clear or understandable. I will probably send them back for a refund.

Review from walmart.com

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reply from Lucid Hearing

Hi Nancy, thank you for sharing your feedback with us. I am really sorry that you weren't satisfied with our product.

Aug 24, 2024

Dennis

1 out of 5 stars review

Verified Purchase

Didn’t last long!!

They worked great for about a month, then all I heard was static from one of them.

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reply from Lucid Hearing

We are committed to providing outstanding customer service and ensuring that our customers have the best experience. If you need any support regarding your aids, our Customer Solutions Team is here for you every step of the way! We can be reached at 800-785-6052 Monday - Saturday from 8am - 6pm CST. Thank you, Vanessa Trevino Sr. Manager of Customer Experience

Dec 8, 2023

Julio

1 out of 5 stars review

Verified Purchase

Did not work for me

I got it and it never worked. I tried to make it work but they didn’t buy new batteries to put in it because the ones that came in it I thought maybe that was a problem but no they just don’t work for some reason.

Review from walmart.com

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reply from Lucid Hearing

Julio, we are sorry that the aids are not working for you. Our Customer Solutions Team would be more than happy to assist you in troubleshooting the aids. Please call us at 800-785-6052 and we work with you to resolve your problem!

May 24, 2023

sharyn

1 out of 5 stars review

Verified Purchase

Do not buy these, the batteries do not last more than a day, you will have to buy alot of batteries

Review from walmart.com

Helpful?

reply from Lucid Hearing

Hi Sharyn, I am really sorry that you weren't satisfied with our product,Please reach out to customer support there maybe something they can assist you with. 800-785-6052