We're sorry to hear you weren't pleased, Kim. We have many quality checks in place to make sure every product reaches you in perfect condition. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377.

We're sorry to hear about the overnight leak, Savannah. Leaking can be a sign that the child has outgrown either the size, the style, or the absorbency. Cruisers and Cruisers 360 are designed for active children, so they perform best during the day. We recommend trying Swaddlers Overnights because they were designed with additional absorbent material for long nights and restful naps. We’d like to learn more about your experience so we can help you further. Please reach out to us when you can by calling 1-800-726-7377.

We sorry to hear leaks happened. Leaking can mean the child is ready for the additional absorbent material provided in the next size, or that a different style would give them a more customized fit. We would suggest the Swaddlers. They do have a blowout barrier. Please call us at 1-800 726-7377 for assistance. We're happy to help you.