My son has been using a Bentgo for years! He loves having all the compartments filled with different goodies and it is quite durable except very recently we did buy a new pair of Bentgo lunchboxes and my son somehow found a way to crack the bottom of it, my guess is it was with some force because of the thick well formed plastic but we weren’t given an explanation from the scholar as to how it happened. To remedy the situation I contacted Bentgo directly as it was still under the 2 year warranty and they got a new tray within a few days. We are quite satisfied with this product and plan to keep using it for years to come!

These lunch boxes are awesome by themselves. Perfect for school or even a trip to the beach. But the Bentgo customer service truly adds to this. I recently reached out about some mold that had begun showing on the rubber/silicon seals on the inside lid. They quickly got back to me with some suggested cleaning options. When those still didn’t work, they sent me a new box, expedited shipping. I only emailed looking for advice. I’m seriously impressed with how it all was handled!

This is an excellent, reusable lunch box kit. Everything is easy to hand wash, and the inner liner can be dishwashed. We haven't had leaks, and the seals work well. My only issue is that the divider is easy to lose. Kids can throw it away, or it can get lost after being washed. There is no way to buy the dividers standalone. I emailed Bentgo, and they requested this online review in order to get a replacement.

We’ve loved the smaller Bentgo but outgrew it for lunches (we still use for on the go snacks), which is when we upsized to the fresh size. We’ve lost one of the dividers at some point but customer service is really the best around and helped us locate a replacement part.

My son has loved his Bentgo box and uses it everyday at school. He has never had any issues with leaking or spilling. It was great for him to be able to see all of his food at once and it always came back empty! No need to fumble with multiple containers or lids, which is awesome for me and him! When the latch mechanism broke, the Bentgo customer service were excellent to deal with and are willing to replace it!

I had purchased this lunch box a while back and finally started using it not too long ago. After a wash, I left it out to air dry and when I woke up in the morning it had developed mold which stained the top inside of the lunchbox. I have been emailing Bentgo customer service and they have been very helpful and understanding! They are going to send a replacement so that I can safely pack food for my child. Thank you so much Bentgo for being understanding and kind! I will definitely be purchasing your products in the future. The lunchboxes are amazing as well. They are leak proof and can hold so much food and snacks. 10/10 recommend Bentgo for your kiddos!

I have been a Bentgo customer for years. This lunch container is the perfect size and makes you think about providing a well balanced lunch full of variety. Cathy from customer service was incredible!! She was exceptionally polite, helpful, and efficient. Such a wonderful company all the way around!

I have a son on the spectrum and it was CHALLENGE to provide him lunch because he is very specific about textures and smells. For a long time I struggled to find a lunchbox that doesn't mix all the different snacks together and is also affordable and I am glad that I took a chance and its been holding very well as. Would highly recommend!!

I have had 2 of these for my son & he uses them 3-5 times a week to take lunch to school. I have had no leaks, no broken latches & no real issues with these the whole time. We have the same 2 bentgo fresh boxes we started out with 2 years ago & they are doing great.

We own 6 different bentgo boxes! 4 kids boxes and 2 fresh boxes. They're the best out there ensuring that things don't leak into other spots. My kids love that I can pack them fruit cups in a compartment and it doesn't get anything else soggy. The kids boxes are perfect for my preschoolers and our homemade lunchables. The fresh box is great for a full sandwich and chips and fruit for my elementary kiddo.