Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries forMember photos









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Update: Excellent vacuum
After using the Epro Select vacuum for a while, I can confidently say it's an excellent product. Initially, I thought emptying the dirt chamber was messy, but that was my mistake. I wasn’t locking the filter in place properly. Once I realized I needed to twist the filter clockwise to lock it, it worked perfectly. It didn’t strike me at first, and to be honest, I didn’t read the user manual, so that’s on me. This vacuum continues to impress me. It’s lightweight, powerful, easy to use on both carpets and hard floors, and the floor light is a great feature. The battery life is excellent, and having two batteries included is a huge bonus. I also really appreciate the clear battery percentage display and the well-placed power switch. To compare it with my Samsung Jet 65, the Jet 65 is very hard to move on carpets. I believe the clearance between the vacuum and the carpet is too narrow, which causes more friction. The handle is also poorly designed and using the button actually hurts my fingers. When it comes to removing and attaching accessories, the Epro Select clearly wins. The flexible tool included with Epro is also very useful. I never feel any discomfort using this vacuum. Highly recommend this vacuum. Great design, great performance, and a pleasure to use.
Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you have enjoyed your vacuum. Our team works hard to ensure every customer has a memorable and satisfying experience, and it’s rewarding to know we hit that mark with you. Your feedback is truly valued and serves as motivation for us to continue delivering the best products and service. We look forward to welcoming you back and exceeding your expectations again in the future! If there’s anything more we can do for you or if you have any suggestions, please don’t hesitate to reach out!
Not enough Suction
The suction is okay if all you need is bare floor cleaning. However if you need to vacuum carpet, upholstery or in your vehicle, the suction is not strong enough. On turbo, the battery lasts about 10-15 minutes but you have to go back and forth over the area to suck pet hair up. I cant even vacuum my whole suede sectional on one battery and I do this every other day. I returned the unit to purchase something with more suction power. Oh and the upholstery attachment tool has a plastic guard that makes it hard to use on furniture. It kept leaving scatch marks and almost breaking as i would go back and forth.
We always aim to deliver a great experience, and we regret it when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. If you need anything in the future please email us at service@eproselect.com or call us at 877-858-3776.
Returning
Compared to some other cordless vacuums I've used, I didnt like a few things about this one. It doesnt stand up on its own. You'll have to very steadily lean it against a wall or use the mount it comes with. The mount would've been ideal but i wanted to test the vacuum first. Next, the suction on this thing is very subpar. Even on the higest level. It's more loud than effective. If anything, I'd maybe keep it just for non-carpeted areas as it would be easier than sweeping. But the number of times it takes me to go over spots on carprt & rugs to clean them is frustrating. The battery life isnt good. On multiple occasions, I charged it fully to 100%. Simply removing it from the charger & cutting it on dropped the battery 10%. And once you start vacuuming, you've got about 5-10 minutes to get the job done before it needs to charge again. Which takes like 30 minutes. To me, it just wasnt worth it. We'll be returning yhis vacuum and trying our luck with another.
Hello, this is Crystal with customer service. Thank you for leaving a review. We apologize that your experience did not match your expectations. We would like the opportunity to investigate your feedback further and apologize for the issue you are having. Please contact us at service@eproselect.com or call our team at our new toll-free number 877-858-3776. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.
Good for stairs
As others have said in reviews, the battery life for this vacuum is really underwhelming. Also, honestly even at the highest power setting the suction is only decent. But with such a lightweight design I guess it couldn't be helped. The attachments and mounting dock are useful and look nice. Overall I would say I was pleased with what I got as I got it on sale for under $100. But I wouldn't recommend this for a main vacuum- just an extra one for stairs or rugs. It just doesn't pick up enough dirt or stay alive long enough for the whole house, even if you don't have a lot of carpeted area
Sophie,<br />We’re so sorry that your experience did not match your expectations in regard to the battery. Each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. Please contact us at service@eproselect.com or by calling 1-888-858-9100 to try to troubleshoot it further for you.<br />Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. <br />Our model features a detachable battery that can be interchanged with another battery pack sold separately, recommended for larger homes and frequent cleaning. You can purchase them with the following link https://www.samsclub.com/p/epro-select-25-9v-2500mah-rechargeable-battery-pack/P990325365?xid=plp_product_1<br /><br />Denise
Super Impressed
[This review was collected as part of a promotion.] I live in a multi-level condo and this is easy to take up and down stairs. It does an amazing job sucking up crumbs and hair off of the floor. Easy to assemble and like that I can hang it on the wall.
Not Worth The Price
Not worth $159 bucks on a good day. Not even worth the sales price of $79 that comes around occasionally. Nice to have to batteries, you might get 4 minutes of vacuuming with both, when set to high mode. Medium Mode maybe around 5 or 6 minutes between both batteries. Although it is a handy concept the batteries are junk. You'll be recharging batteries more than vacuuming. Be warned never pay the full price for this, it's just not worth the money
Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 877-858-3776.
It is good but can be better
This little cleaner is about the right size for small cleaning tasks. The battery lasts ok with the normal mode but drains quickly when using the performance mode. The power button is at an inconvenient place that I frequently accidentally pressed on it. The suction is ok for rice sized particles and useless for anything larger. Still it is quite useful for a quick daily cleaning job.
Hello, this is Denise with customer service. Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 877-858-3776.
Amazing and lightweight!
[This review was collected as part of a promotion.] To me, suction power is the most important and this cordless vacuum is mighty powerful. It says it has a 350-watt motor, I don't know what that means for suction, but it was plenty of power and surprisingly quiet and lightweight.
So handy!
[This review was collected as part of a promotion.] The ePro Select cordless vacuum was easy to assemble and works well on both my hardwood floors and carpet. I use it mainly for quick pick-ups in my kitchen. It has good suction for a rechargeable vacuum and is always ready when I need it.
Wanted to love!
I got this vacuum as a replacement for my cordless Shark vacuum. I was very hopeful that it would be what I needed. It is a cute vacuum but that's the best it has going for it. It feels like it is made cheaply, worried that the plastic will brake if the vacuum tips over or is dropped. It did seem to have pretty good suction but the battery doesn't last long enough to finish my home on the lowest setting. It would be nice to have an additional battery so that you can finish the job. It would be nice if you could charge the battery while the vacuum is in the hanging storage holder instead of having to remove it.
Thank you for leaving a review. We are glad that you were impressed with the suction but apologize that your experience did not match your expectations regarding the battery. After reviewing your situation, we would like to send you a second replacement battery at no charge to you as well as a replacement stand-as it should charge while it is in the charging stand. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Crystal