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Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for
ePro Select Cordless Vacuum with 2 Removable Batteries
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3.9 out of 5 stars
stars1,075 ratings586 reviews
  1. 5 stars51% (545)
  2. 4 stars19% (209)
  3. 3 stars11% (123)
  4. 2 stars6% (69)
  5. 1 star12% (129)

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Showing 281-290 of 586 reviews
Feb 17, 2025
Disappointed Girl
1 out of 5 stars review

Do Not Buy

Horrible product!! Battery life runs faster than Usain Bolt!! Extremely disappointed. A fully charged battery doesn't come close to lasting as long as it did to charge it in the first place!!!

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Crystal with customer service. Thanks for taking the time to share your feedback. We’re sorry your experience didn’t match your expectations. We would like the opportunity to investigate your feedback further and apologize for the issue you are having. Please contact us at service@eproselect.com or call our team at our new toll-free number 877-858-3776. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.

Oct 24, 2023
dontbuythis
1 out of 5 stars review

Doesn't work

Do not believe all the five star reviews where people got this for free. Battery drains so fast. Does not last the time advertised. Then, this vacuum stopped working after a couple of uses. Need to return it to the store now!

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Dear Customer, <br />We’re so sorry that your experience did not match your expectations with the battery. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would email service&#64;eproselect.com or call us at 1-888-858-9100 and we will work with you to resolve any issues. <br />Sincerely, <br />Customer Service

Mar 16, 2024
Nana
3 out of 5 stars review

This unit has some design issues. Not user-friendly on battery life, and the battery is continuously coming unconnected. Return it to the store and got another model.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Crystal from customer service. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.

Feb 23, 2025
sun100
2 out of 5 stars review

Don't buy

Do not buy this product. It was great in the beginning, but I've only had it 6 months, and it's now dead. The batteries don't hold charge and then completely stop working.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Crystal with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service&#64;eproselect.com or call us at 877-858-3776.

Jan 21, 2025
kristy
1 out of 5 stars review

Vacuum

This is the worst money spent on a vacuum!!!! Battery life is terrible,even with both batteries. Very disappointed and should have returned this,especially after paying full price!!

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service&#64;eproselect.com or call us at our new toll-free number 877-858-3776.

Dec 23, 2024
Kelpie
1 out of 5 stars review

Not recommended.

horrible, pieces fall and get lost and do not work properly, and worst of all, all the garbage in the tube gets stuck, the battery does not last enough, I do not like this product I want to return it.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Crystal with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service&#64;eproselect.com or call us at 877-858-3776.

Feb 7, 2024
Sam
1 out of 5 stars review

Awful

Does just an ok job on floors, does absolutely NOTHING on carpet. I thought this would be a decent replacement for a Dyson, but it is not. Heavier, poor suction. Not worth the money at all.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Sam,<br />Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. <br />Denise

Aug 8, 2025
Donna
5 out of 5 stars review

Versatile, lightweight vacuum.

This is an inexpensive, versatile, lightweight and best of all cordless vacuum. I use it to supplement the robo vac that runs around my house daily. I love that it has two batteries so that I don't have to worry about running out of power during cleaning. I had a great experience as well with Customer Service when I inquired about acquiring additional HEPA filters.

Helpful?5T0F8I9Z48JM13597917327
Sep 15, 2024
Tammy
3 out of 5 stars review

Verified Purchase

Okay

Nit what i thought it would be.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service&#64;eproselect.com or call us at 1-888-858-9100.

Dec 21, 2023
Cindy
2 out of 5 stars review

Verified Purchase

We have a lot of dog hair thought it would pick up

Not thrilled about it not like I pictured.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Cindy,<br />Thank you for sharing your feedback. We would like the opportunity to investigate your feedback further and apologize for the issue you are having. Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. <br />Denise