I purchased my NutriBullet January 2004 and use it almost every day. I sent in the warranty info after purchase. This month my bullet quit working. I called and spoke with representative. Very helpful, walking me through possible problems with my bullet. I received a new bullet motor within a week. Very thankful that I completed the warranty and for the representative who was very professional.

I bought my nutribullet (the original, not the pro) about 6 months ago and recently it just stops working when I turn it on. It will turn on for about two seconds then it just shuts down. The next day it will start working again but I shouldn’t expect this to happen especially because I’m wasting food every time this happens. I will go to other outlets to see if it’s my power or something but again I shouldn’t have to do that since in the beginning I had no problems. I even cleaned it multiple times(where the clicks are when you push down and twist). I got this product because of a fitness influencer recommend it online and my boyfriend also bought the same one and his even broke, the one click snapped so he has to click it on the exact same click each time. I have to admit that when it does work it’s useful but it’s awful when you spend money on a blender that barely works when it should.

After having a Vitamix for a number of years, I was never that impressed with it. When I made a smoothie, I always had chunks of fruit or ice at the bottom. Not with Nutribullet, everything is blended smooth in no time and SO easy to clean. I will never go back to the expensive Vitamix.

Representative was extremely helpful in resolving a problem I had purchased a Bullet 900 series. I was about to return to tha store but she was able to determine problem.She was extremely professional & very pleasant . Unfortunately I can rennet her name. She a great representative of your company!

I absolutely loved this blender when I firs bought it. I bought this nutri bullet 3 years ago. I am highly dissatisfied and very dissapointed as after about 2 and a half years my nutribullet stopped working. I didn't use it too often to easily wear it out like that but then the motors started to burn out and stopped working. Also when i press the cup down and twist to run sometimes the smoothie spills out through the cup as the seal was bad. Now my nutribullet doesn't even work at all and hasn't been working for months. I am highly dissapointed and frustrated. I love making smoothies and I haven't been able to make smoothies for a few months now due to the fact that my nutribullet isn't working well!!! This is irate and utterly dissappointing!!

I called as I my nutribullet was no longer working (one of the three connectors on the base would not push down). Louis took all my infomation and then patiently talked me through the process of cleaning the connector, waiting until the machine was once again working before giving me additional tips for how to care for the unit not found in the manual. He was friendly, personable, helpful and was able to rectify the problem over the phone. I will definetly recommend Nutribullet to friends for the product and exceptional customer service.

I updated to this model because it had more power than my old one. I screw the top on as tight as I can get it and the top loosens during mixing and leaks everytime down into the base what a mess to clean, and I don't think it blend very well I still have whole chunks in my smoothies. Wish I hadn't got rid of my old one it blended better and didn't leak.

I had this blender for just over 3 months. Now it stop working. I called my insurance and they send a technician. He open it up and there he showed me the problem. The plastic that holds a screw in place had just cracked, it is very brittle. This is where the cup sits and pushes down on a blade that activates one of the switches. This base was made with the cheapest plastic. It can not withstand the pressure from the spring and the high power motor vibration.

We got our nutribullet for Christmas and have had a delicious, nutritious and easy smoothie every day since. So easy to 'chuck in' whatever you've got and turn it into something nice. I've never eaten so much fruit and I definitely feel better for it. My only complaint is that no matter how much you tighten it when you screw in the blades, it gradually comes undone whilst pulsing, and after 4 pulses it starts to leak into the bottom of the unit. I would suggest it is redesigned with a lock feature to prevent this. This spillage is more tricky to clean up than anything else. Also I wish there were no ridges inside the container as it makes it difficult to scrape out the last bit of thicker smoothies which I see as a waste. Otherwise, brilliant so far...

The first bullet I ever bought was when it was called magic bullet. I have loved it ever since. I just purchased a Nutri bullet Pro 900 And it works like a dream. I had my first smoothie this morning, Blueberries, other mixed berries, spinach, and soy milk. It was so refreshing and delicious.