My Nutribullet Pro stopped working and I called the warranty customer service to figure out what happened...it ended up being a cleaning issue and they helped me over the phone and now its working perfectly!! I'm really pleased and glad that they are polite and professional and very very helpful.

I bought this last year at Christmas. Already had to replace the Base/blades. Then randomly the gears ( Plastic ! ) just shattered in a million pieces with normal use. Who is the moron who designed that? It must be a Common failure because replacements come in packs of 3! The switch sticks a lot and the plastic cups are of Low Quality. I will Never buy one again.

First time out of the box, after a grocery purchase of $60 in veggies/fruits. I was so excited to try. My first smoothie/juice was mostly on the counter after running through the machine. After checking lid wasn't cross-threaded, etc. Water was only to max line, but veggies to top. Second smoothie, filled the base. I have seen reviews that another lid/blade assembly doesn't have holes in it. Why would there be holes at all in a product you place upside down? I should not be required to purchase another item just to make this work correctly when it's brand new.

We loved it, it worked great for months, and then it stopped working. We were heartbroken because we had thrown out our other blender and had nothing to blend. There was no slow down-- only a doors-not-blend suddenly two days after we last used it to make sauce. But the warranty covered it. It was easy to talk to the company on the phone, do a troubleshooting exercise, and order a replacement for shipping cost only (hmmmmmm-- that also seems a little wrong, but it was only 5.99), and we are very excited to receive the new one. Will the next one last more than a year? We hope so!

I have bought 2 of these after using one at a shared cottage and loving it. I use it daily for breakfast smoothies. The only frustrating thing is if I don't tighten the lid super tight I get leaks and smoothly flies out the bottom making a big mess, and it makes it a bit hard for me to loosen off the blade/lid. Having said that, I still really like this product. I used to clean it by whirring up some warm soapy water but water seems to leak out even easier if I don't tighten it super hard, so I just wash it in the dishwasher or by hand.

Best Christmas gift!! We can't believe how quickly & efficiently the product pulverized fruit skins seeds and so much more. Can't believe we waited this long to get one or ask for one. My daughterinlaw so jealous (she had nutrinija) she went out & bought one! Love it!!!!!!!!!

I've been using this for just over a year and brown started seeping from the base, along with smoke. I thought the motor had gone, but good old Google told me that the metal bearings in the blade system had rusted - this is a common problem with Nutribullets and one that could be fixed by using a better quality ball bearing part... something that would not add hugely to the cost of the product. I tried to fix it (tutorials online), but it had rusted so much that it was impossible, so more landfill and I had to purchase a replacement blade system. Disappointing. Nutribullet sort out this minor problem and stop adding to landfill, its poor that you've let this continue without addressing the problem.

U was a magic bullet user for years ...upgraded to the Nutrabullet Pro 900. Overall, it does a good job, the cup size is bigger than the magic bullet which I like. I have the all black base which is high quality and perfect ....motor works great and the cup attachment to the base is the same as the magic bullet. I've read many reviews which question the blade assembly. After using for a while I am l leaning in the same direction. The blades are not a symmetrical design....which I'm assuming is to create a pulse in the fluid and move it around better. To me however, the blender never reaches "blender Nirvana" or that point where the fluid sets up a perfect vortex down the center. This machine tends to awkwardly pulse the fluid around in a randomly changing motion. Kinda reminds me of someone dancing to music, but is never quite in sync with the music. There's always an awkward out of sync pulse to the fluid which can actually shake the base. I really think it's the blade design and would like to see a perfectly symmetric blade design as a second option. Similar to the Magic bullet blade. I wish they would include two blades with this machine. With that said, the blade has never failed to create a nicely blended product. It has always done what it is suppose to do very nicely. But, I'm considering going back to the magic bullet even though it is much louder and has smaller cups.

We use our NutriBullet every day and it's never been easier to get the actual amount of recommended servings of fruits and vegetables in on a daily basis. We are also able to add things like flax, chia and hemp seeds to our diets that we won't normally have- they're so easy to incorporate into our shakes. We just bought one for my father in law who was recently diagnosed with Type 2 diabetes and we know this product will help change his life and control his diabetes. Thank you for a great product!

It is hard to write a review on this machine, because while I love the concept, I have a problem with it. It leaks. It is only 2 months old. The liquid goes down thru the machine and out the bottom. very messy. And there is no way of cleaning inside the bottom section. I screw the blades on as far as possible. I don't over fill with liquid. What am I doing wrong? I continue to use it as the juices are great. I purchased it on ebay from the UK and it is too complicated to send it back from here. I am super disappointed.