I bought one of these about a month ago. Worked well for a few days and then it stopped working. Customer Support helped me clean the plastic connectors but it didn't help. They sent me a new unit, and within a week the second unit broke as well. I opened up the original unit to see what the problem was, and noticed that the plastic base that the screws inside mount to, just broke. The second unit broke the same way. It seems like it is just poor craftsmanship. Both my wife and I like it when it works, but it only works for a week or less, which is a big problem.

I received this NutriBullet 4 years ago when I graduated college. Since then, I've used it nearly every day. I'm beyond impressed with its small size, heavy duty base, ease of use, and the fact that I can blend up 1 or 2 portions of a smoothie without having to do any guess work on amounts. With a regular-sized blender, I would always make way too much. So easy to put in your ingredients, twist, and sip! I highly recommend the metal straws, too. One thing I'd like to add is that last year the rubber around the blade fell off. If this happens to you, just seal it with some super glue. Worked like a charm for me and never had anymore problems!

I purchased this product after my blender of 20 years died....I though I would try the Nutri Pro since all I ever used my blender for was smoothies. I loved it from the fisrt use. Great power for the kale I use along with the fruit. Easier cleanup than the blender.

The tabs on the cup broke off of two cups already, they got squeezed so tight that they just snapped off. When blending, the base vibrates so much it causes the blade attachment to open, it actually begins to unscrew, so I screw the blade attachment as hard as I can which then causes a struggle to unscrew it when I'm ready to drink my smoothie. I do not recommend this product, this thing needs a serious redesign. I'm moving on to a new blender. This product is all hype.

I have bought several magic bullets in the past and don't last past a year. The motor stops working and or they leak. Yes I know you are not suppose to over fill them and follow instructions but they still failed. I have bought 3 already and don't know if I want to buy another one.

2 months in we had to replace the blade assembly, the gasket is not replaceable so you have to replace the whole assembly. I was told that the entire blade assembly should be replaced every 6 months, what a waste. It does an ok job making chunky smoothies.

I've had my Nutribullit Pro for two years. The base leaked from the start. Called customer service and had a replacement in 2 days. 5 stars for customer service. I use the Nutribullit every day to blend frozen fruit and vegetables. Some of the frozen fruits are very hard so it is like blending rocks. Hence, no surprise when the blade shaft broke after 1 1/2 years. Bought a new base and was up and running in a couple of days. The machine is very powerful for such a small package. It blends frozen fruits an vegetables into a very smooth frozen beverage in less than a minute. Awesome smoothies.

This is the 3rd Nutribullet Rx that I have purchased, and I all I put in is cooked soft foods. I heavily rely on this machine since I puree food for my grandmother once every two weeks. I normally dont complain and I dont want to get another one. Within a few months all machines have had a burnt smell and stop working. This is their most powerful machine and after spending money on their third one, I would have rather bought a restaurant grade blender like a blendtec which smoothie joints use mulptiple times daily.

I use this 1 or two times every day (NutriBullet PRO), I follow the instructions on how to juice properly and not burn the motor out and sometimes it works great, sometimes it ruins my whole day. I bought this in December 2015, I had to take it back and replace it at the end of February because the motor died. Half the time it spills the juice out of the container while I'm juicing (no matter how careful or tight I put the lid on). I mean, I love having it and shop for spinach and fresh fruits and veggies every shopping trip, but how frustrating to be getting ready for work at 6 am, put the Nutri to work and then spend 10 minutes cleaning everything that spills out of the container half the time. I am not overfilling or overstuffing it, I just don't know if I got two lemons or what, but half the time I LOVE it, and half the I HATE it. ARGGHHHH

i got this as a christmas present in 2017 and i have NOT been impressed. i’ve grown up using multiple different blenders like the vita mix and ninja, and they have by far been wayyy better than this product. i enjoy creamy and thick smoothies, and this product just turns the smoothies into straight liquid, like a little bit thicker than water. i also noticed that it never fully blend my fruits and i constantly find chunks of fruit in my smoothie, no matter how many times i blend it. it also does not let you choose how long you want it to blend. NOT WORTH THE MONEY. invest in a better product, you will be happy you did.