The temperature control switch is not sold as a replacement, however we do have a customer service team ready to assist you with your issue. Please give us a call at (800) 334-0759 from Monday - Friday 9am - 6pm EST and have a rep help you. Thank you!

Oh no! That is definitely not the kind of experience that we want you to have. Our Oster Extra-Large Countertop Oven was made with the highest quality materials and we expect them to last. We would love the opportunity to restore your faith in us. Please call our customer care team at 1-800-334-0759. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!

Thank you for taking the time to submit a review. We are truly sorry about what happened with you Oster Large Countertop Oven particularly with the thermostat. Please accept our sincerest apology for the inconvenience this has caused you. As we always want to make sure that we will be able to meet your expectations. Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-667-8623 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST65. We look forward to assisting you.

Thank you for such a nice review! We are glad that you like our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. If there's anything we can do to assist you, please don't hesitate to contact us at 1-(800) 334-0759. We're here for you Monday-Friday, 9am-6pm EST.

Thank you for your review. We work hard to meet expectations like yours and we’re happy to hear we hit the mark for you. Cheers!

Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!