Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forMember photos
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amazing
I bought this set based off of reviews on here and I am very thankful I did. My mom and I both love it! It looks gorgeous (I’ve only had it for a month of almost daily use, and I haven’t noticed any chipping on the exterior or interior) and it is truly non stick. It cleans up beautifully too. I have been babying it to be honest, due to the reviews saying it chips but so far so good.
Everything sticks to these pans!
Bought these in August, (it is currently 11/2/22) and everything o cook in sticks to these. Even using butter or oil and I can’t even cook an egg properly on these things. I have always hand washed these pots to be sure not to ruin them and we are only 2ish months in and I hate them. DO NOT BUY THESE!!!
so far so good
They absolutely gorgeous!! I finally was able to score the cream set. I seasoned(cured) the pans and works like a charm. I will continue to use and update in a few weeks to see where we stand. So far nothing sticks! Make sure you cure your pans first to avoid issues with sticking don’t avoid that process!! However, I will update soon!
Cream Color Stains NOT WORTH IT
I was so excited to get the beautiful cream color pans, they look so aesthetically pleasing when you originally buy it. I followed the care directions but no matter what they stain on both cream color portion and on the inside of the pan (note: the pots only stain on the outside). The stain is impossible to remove and looks so disgusting and unappetizing to cook on. The handles for both pots and pans get super hot when cooking, a oven mitt is needed when moving the pan/pot while cooking.
We’d like to provide you with some helpful tips to maintain the superior nonstick performance and shine of your cookware: It is advisable to cook on low to medium heat to prevent issues such as metal fatigue, warping, deformation, deterioration of the non-stick coating, chipping, and discoloration, which can be caused by high heat and thermal shock. While our product is dishwasher safe, we highly recommend hand washing for better results. Always ensure that the cookware has cooled down to room temperature before washing it. It is important not to allow open flames to climb up the walls of the cookware. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.
Stunning in person! Love it!
I FINALLY found the cream set in my local Sam's after over 8 months of waiting. I absolutely LOVE the cookware!!!! Could I please suggest you make a sister set that has 2 or 3 more sauce pots. That would be perfection to have another 1, 2 and 3 quart sauce pan because let's face it we all need more sauce pans. Please make it happen, I'm sure others would agree. ❤
Thank you for your feedback and glad to hear you love them. Because of your review and feedback, our team has the opportunity to further look into areas where we can make this set even better. Thank you and enjoy!
NOT a quality product
Purchased set 03.25.23 / Received set 03.30.23. I was concerned the moment I opened the box and the fist thing that I saw was a warning to only use low to a maximum medium heat. I am unable to comprehend their logic when it comes to the oven -- How are these pans supposed to be oven safe up to 450 degrees but can't be used on the stove on anything higher than medium??? -- RED FLAG. I decided to take them for a test drive so I opted to make a pot of chili using the 6 quart dutch oven. At no time was the on anything higher than medium low. I made certain to follow the other warning to only used silicone utensils. I even used a silicone ladle when serving it. I washed the pan I only used a washcloth and regular dawn dish soap and water. I dried the pan with a clean dish towel When I went to put the pan up this morning on 04.01.23 I noticed an area on the bottom of the pan that I thought looked like I had missed when I washed it. To my dismay however it was actually the non stick ceramic coating coming off of the pan. I inspected the rest of the pan and discovered another area that was doing the same thing opposite the first on the bottom of the pan. I also noticed that there are many small black (dots) marks on the pan bottom where the ceramic coating is not attached any longer. I will be returning this set tomorrow (04.02.23) to my closest club. Highly disappointed to see the lack of quality that I received.
We are sorry to learn this, Eric, and completely understand your frustration and disappointment in this set. We hope the return process was hassle-free and if you need any further assistance please contact Member Support at (888) 301-0332.
Disappointed
I bought 2 identical sets a few months apart. One for my home by Flagstaff and one for my rental out of town. I loved the white color and the gold handles. My renters really liked them, BUT at home we liked them for the first few months but then the non-stick seemed to not work so well anymore. We also noticed we did not get them all the way clean any longer due to the non stick not working like it should. We don't own a dishwasher so therefore they are washed by hand. Overall I am disappointed because of the nonstick surface wearing off so much sooner than expected. I do really like the look of them!
We are sorry to hear about your experience. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are a few other tips to help maintain the nonstick performance. 1) Always use on low to medium heat. 2) Always cool down to room temperature before washing. 3) Avoid sudden temperature change (Thermal Shock) on the cookwares and lids. 4) Keep the open fire just touch the bottom of the pots and avoid open fire climb onto the wall. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.
Nonstick coating is gone after 4 months
Gorgeous set, however I’ve had the set for less than 4 months and the frying pans are totally trashed. I’ve followed the usage instructions as far as hand washing and only using at medium heat, but the nonstick coating is completely gone at this point and the pans have started to actually burn and turn brown when I use them. I wouldn’t recommend this set
We apologize for any inconvenience caused. Thank you for your following the instructions. We have more tips for you to keep the shining colors and superior nonstick performance. 1) Keep the cookware inside and outside completely clean and dry before cooking. 2) Never use hard objects on the nonstick surface. 3) Place a piece of paper towel or cookware protector between each piece when storing. 4) Be cautious when placing the pans on and off any location. 5) It is crucial to prevent open flames from reaching the walls of the cookware. However, A deep cleaning of the non-stick surface can help restore performance. This may include soaking overnight in hot, soapy water and then thoroughly washing the surface the next morning. As a reminder, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.
Verified Purchase
Quality of the products
I am overall concerned with the poor quality of many of SAM'S products over this last year , shipping companies just dropping the package and running.... mine was at wrong ADDRESS, contacted both SAM'S and the delivery company.......WITHOUT any reply !!
Garbage
I bought this set about 6 months ago and I have to say it is garbage! The lids and rims of the pots have chipped and peeled off. I followed all the instructions on how to care and cook in them and still they did not last. I have never had to replace my set so soon. Do not recommend.
We are sorry to hear about your experience and thank you for following all the instructions. We would like to emphasize that please avoid sudden temperature change (thermal shock) on the cookware surface. Besides, carefully move the pots and lids on and off any places. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.