Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forMember photos









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This is for asthethic looks, not for every day use
This set is beautiful to look at, I won't deny that. We're a blue-collar home with three Pomskies, and our kitchen gets sun year-round, so black kitchenware isn't practical — dust shows instantly. I chose the cream-colored pans with gold handles. Elegant? Yes. Durable for heavy daily use? Absolutely not. Before fully committing, I tested a single pan to see if I liked it. I used the recommended heat setting (low to medium). After about 10 minutes of slowly warming the pan, yellow flaws started appearing under the coating. At first, I thought it was my eyes. After cooking, I let the pan come to full cooling temperature. About an hour later, while washing dishes, vacuuming, and mopping, I hand-washed the pan with a sponge (no dishwasher — we use ours as a drying rack because of limited counter space). I dried it and set it on a towel on the counter next to the sink. After finishing, I turned on every bright light in the kitchen, and my boyfriend checked it thoroughly top to bottom. He also found more yellowing. He has experience painting cars and as a mechanic, so he knows how coatings should hold up and can spot flaws if the prep was done incorrectly — this was clearly too thin. Over the same week, I tried the other pans, spaced out, after washing and drying them carefully. Every single pan showed similar flaws under the coating, despite using only silicone spatulas, ladles, and spoons. The pans come with lids, which is useful, but that's the only positive. They scratch easily, cannot be stacked, and require constant gentle handling. I cook every day and handle cookware carefully, but this set is not made for real daily use. It's fine for occasional cooking or for kitchen aesthetics, but if you cook large meals, prep multiple dishes, or have limited cabinet space, this set is not practical. This is my third Sam's Club cookware set in 20 years, and despite the gaps, nothing has improved — thin coating, easily scratched, not truly nonstick. My Marshall's ceramic cookware, nearly ten years old, outperforms these hands-down. Beautiful? Yes. Durable? Absolutely not.
I purchased this set to replace all of our non-sticks and was very excited by the positive reviews. unfortunately after having them for over 1 year I hate them and I'm looking to purchase a more expensive fully ceramic brand. I cook everyday and these pots and pans are not truly ceramic, food sticks and you have to fight to scrub them clean.
Average at best
This cookware is average, if a bit overpriced. Two of the sauté pans lost the nonstick ability soon after purchase - even though handwashed. Would not recommend unless you can find it discounted.
Disappointed
I will start with the positives. They are beautiful. I love the gold accent and the Navy is just beautiful. They cook beautifully. They don’t stick and are easy to clean. I thought I had found my dream cookware! Now where the disappointment comes in is that I have owned these 3 months. They are chipping and scratching like crazy. The outside around the edges and the lids seem to be chipping the worst! The inside where the cooking surface has started to chip away as well. I am the only one in my home that cooks with these as well as the only one who washes them. I use only wooden and silicone utensils when cooking. I wait until they have cooled off before putting in water. I have babied this set as I wanted them to last but even with as careful as I am, they have not lasted! I don’t know if I got a bad batch or what is happening!
Thank you for your feedback. We have some tips from the instruction manual to maintain the cookware finish. The lids are made from cast aluminum for secure fitting and even heat distribution, which is heavier than conventional glass lids. Extra caution must be used when covering lids to cookware. Although this cookware set is dishwasher safe, HAND WASHING and drying are always recommended to help maintain the original look and performance of the interior and exterior finishes. When hand washing, use liquid dishwashing detergent and a sponge, nylon pad, or dishcloth when cleaning cookware. A non-abrasive polishing cleanser may also be used for stains. Do not use oven cleaner, harsh detergents, chlorine bleach, steel wool, or other abrasive cleaning pads. Please remember all Member’s Mark items come with a 100% Satisfaction Guarantee and can be returned anytime for a full refund.
terrible quality
I am so sad to write this because I searched high and low for this set for months on end. Finally found the cream set and wow were my dreams crushed. This beautiful gorgeous set does not have any durability. They stained the first time using them despite immediately hand washing once I was done using so don’t think about using any colored sauces. Also if anything burns in the pan it will strain it forever. I only used the on medium low heat and still had scorch marks on the bottoms from the burners as well. The cream is chipping on the outside after 2 uses. And the pot with the strainer is impossible to use together. It overflows with a box of Kraft macaroni even only putting enough water to cover the pasta and it continuously spills out the sides creating more burn marks. I’m mad at myself for spending the money and selling my nice calphalon set for this. While it is so beautiful it’s not worth it.
Great pans
I've been using my blue and gold set for over a month now. The pans are beautiful and cook very well. Cleaning is easy if you follow directions and don't heat above medium. They do take longer to heat up though. The people complaining about scratches and chips - I'm not quite sure how they are handling them but I haven't had any issues. I hand wash and dry them and only use wood or rubber utensils on them and they are still like new. The bad reviews kinda worried me before I bought them, but I think those people are doing something wrong to end up with burnt bottoms and chipping. Just buy them if you are thinking about it, I absolutely love mine.
Hot handles, ruined countertop
The pans are easily wearing the color on the bottom of the pan all over my electric stovetop. The eyes on the stove are ruined & the handles are no better. They get stupid hot and I have to use mittens from now on from burning myself. Easy to wash but stains easily.
Don’t buy
These pans worked for about 2 weeks. At first they worked well. Now everything sticks, and they are stained inside and out no matter how much i took care of them or scub to clean. I am throwing these away. They look so ugly now. I bouth these in April 2022. It is now November
We are sorry for your experience with the pans, Maria. Please remember that all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time. The pans work best when used on Low or Medium heat and to assist with the cleaning, we recommend using a soft cloth or sponge and handwashing with vinegar.
Just ok ... chipping issues
We've had this for exactly 1 year now. For the most part, love the set. But one of the lids has chips at the holes, the large lid has a lot of discoloration, and a small lid is showing some chips on edges. The chips are really bothering me, but not sure if that's enough for me to actually return this set. I wish they'd let me exchange JUST the one lid with the chips ... possible?
We apologize for any inconveniences you may have encountered and would like to offer some tips on how to protect this set: To avoid potential issues such as metal fatigue, warping, deformation, degradation of the non-stick coating, chipping, and discoloration, it is recommended to cook on low to medium heat, rather than high heat or extreme temperature changes. While our product is dishwasher safe, we strongly recommend hand washing for optimal results. Before washing, always ensure that the cookware has completely cooled down to room temperature. It is crucial to prevent open flames from reaching the walls of the cookware. For the lids to exchange, please reach out to our Member Support team at (888) 301-0332.
Slightly Disappointed
I wanted to love these so much! I’ve been longing for Caraway pots and pans for a long time now and was SO Happy when I saw these at Sam’s. These cook wonderfully! They’re beautiful and wash clean exceptionally. My biggest fault for them is the handles DO get hot and one of them has already fallen off the lid. I’ve only had this set for a little over a week. Hand wash with Luke warm water and mild soap. I got racks to store them in so they aren’t clanged together. I’ve taken good care. The other kids are holding up so far but it’s not a good look after only a week for them to be falling apart. So very sad.
We are sorry for your experience with the pan set, Jess. Please contact Member Support at (888) 301-0332, and we'll do our best to make this right for you.