Skip to Main Content
Sams Club
Sams Club
Customer reviews for Windmill WhisperTech 10,000 BTU Smart Wi-Fi Ultra Quiet Inverter Air Conditioner for
Windmill WhisperTech 10,000 BTU Smart Wi-Fi Ultra Quiet Inverter Air Conditioner
4.8 out of 5 stars
stars1,364 ratings1,363 reviews
  1. 5 stars89% (1,216)
  2. 4 stars7% (91)
  3. 3 stars3% (41)
  4. 2 stars1% (14)
  5. 1 star0% (2)

Member photos

  • +16 images
Sort by |
Showing 81-90 of 1,363 reviews
Dec 22, 2025
Hannah J.
5 out of 5 stars review

Loving our Windmill ACs in our old home!

We have an old, New England Victorian home. We got quotes for installing a cooling system through the attic that would have cost upwards of $20K that we do not have! Windmill was the obvious next best solution and we are so happy with our ACs. They look pleasing to the eye and are not an eye sore, run great provided you follow the filter cleaning instructions regularly, and can even stay in place during the winter. We love that they are designed with winter in mind - we don't have any room to store them so currently they are still in place which the company actually recommends and with their stylish, fitted Winter AC covers. Their customer service is top notch also! They are extremely communicative and are happy to help support you in any way - trouble shooting the wifi connection with their remote control app, AC damage along the way (get the shipping protection!), or returns and refunds. We love you Windmill! A great company for all your cooling needs. :)

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Dec 13, 2025
Betsy C.
5 out of 5 stars review

Great AC and great Customer Service

We purchased two Windmill AC - 8K BTU WhispeTech air conditioners and love them! As a senior, the customer service team was helpful and kind in answering my questions about installation and care. The units not only look great but also are designed to be able to stay in my windows over my Vermont winter seasons eliminating the need to find others to help me remove and then reinstall the units each season.When my other older units need replacing, I intend to purchase more Windmill units!

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Dec 8, 2025
Justin K.
5 out of 5 stars review

Gamechanger and I now have 3 units

Finally, a thoughtful and well designed A/C until that doesn't sacrifice form or function. On top of it, their customer service is second to noneIf I were to offer a design suggestion, consider having a magnet in the remote so that it can stay with the unit

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Jan 16, 2026
Lauren G.
5 out of 5 stars review

Excellent Unit

I have purchased 4 units for my home and an air purifier. All are aesthetically pleasing and efficient. They are quiet, sleek and keep our home comfortable! Being able to use the app before getting home has been key, as I don't need to waste electricity keeping them on all day. I have recommended to family members and friends.

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Dec 15, 2025
Barbara B.
5 out of 5 stars review

Happy with my cool 😎 new Windmill air conditioners !

I bought two Windmill air conditioners in May. They installed easily with the excellent illustrated instructions, I was pleased with their performance all summer long. So pleased, in fact, I purchased another air conditioner for my Granddaughter! Since I live in PA and it's December, the heat is on. Very pleased with my purchases. Thank you and Happy Christmas 🎄 PS: sorry, I don't have any pictures.

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Dec 8, 2025
Alexa M.
5 out of 5 stars review

Great AC for My Apartment

I bought the Windmill AC for my apartment in NYC, and it's been perfect. It cools my space quickly, runs quietly, and looks sleek—way better than any other AC I've had. The app is easy to use, and installation was a breeze.Definitely recommend it if you need something reliable and stylish without the usual noise.

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Dec 23, 2025
Christopher R.
5 out of 5 stars review

Super quiet and excellent cooling!

We bought two of the 12k btu units when our mini-split died and was going to cost 9-10k to replace. I was skeptical at first because the reason I went with the splits in the first place was I could not stand the sound from window units....especially since the window it would in was right next to me when I watch TV. I was pleasantly surprised that these units are better than 50% quieter than other units I had before the splits. I was very nervous going back because the splits were virtually silent but these units were great! The space we are cooling is a very large open area which contains the living room, dining room and kitchen with a ceiling that is 13 feet at the peak and these handled it like a champ!! We like our house very cool (much to the dismay of friends) but these kept up no problem and we did not see any difference in the electric bill! Highly recommend these units and the customer service was top notch!

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Dec 21, 2025
Cara S.
5 out of 5 stars review

Fantastic AC, fabulous customer service

I love my Windmill! When FedEx delivered my unit, they left it on its side in a damaged box, and the AC had a rattle that wouldn't go away. I was wary of Windmill's email-based customer service system, but Eddy got back to me immediately and emailed back and forth with me in real time until he'd determined that the unit had to be replaced. FedEx damaged the replacement unit too, and Eddy and Windmill arranged for yet another replacement. The third one was delivered safely and works perfectly, no rattle, just wonderful cool air to help stabilize environmental conditions in my book conservation studio. And I love that it blows the air up toward the ceiling instead of across my workbench. I am so grateful to the Windmill team for their help and for making such a fabulous product!

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Dec 10, 2025
Kaila (. n. o.
5 out of 5 stars review

Great machine - even better customer service

Doesn't look - or perform - like any other window unit. Stay sleek and cool with this low profile, remote-controlled unit. And the best part is the customer service team ready to help you out if any issues arise. When I had difficulty the team went above and beyond to find a creative solution. You don't get that level of attention when you're dealing with a huge company. They take pride in their products and in their service.

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Dec 23, 2025
Maggie
5 out of 5 stars review

Worth Every Penny

I love my Windmill AC. It was easy to install (though did take two people--its heavy) and continues to look gorgeous six months in. It has made my 100-year-old top-floor apartment livable in the summer, without sacrificing aesthetics. I love that I can turn it on from my phone when the heat picks up unexpectedly in the daytime, and know my cat won't be uncomfortable. I recommend one to everyone I know!

Review from Windmill
Helpful?29K5UQ241WTT13593769400