First of all, we were amazed at how quiet the unit is! The installation process was easy and while we got it because of the efficiency gains, the bonus has been that it looks good and has a very useful app to control it. It is definitely the air conditioning choice of the future. Highly recommended!

I am in love with this AC. I got the 10,000 BTU whisper tech for my bedroom and I love it. It was so easy to install and I love the way it looks compared to traditional air conditioners. My bedroom stays icy cold now! And it’s not so loud that I can’t sleep. I love being able to use the app to turn it on before I get home so by the time I get there the room is cold. And using my phone as the remote I don’t even have to get up to adjust anything ! I know where I’ll be all summer!

I've been pleased thus far with my Windmill window ac unit. Installation was easy, like how the unit blends into the room, and enjoy how quiet it is during operation as well as how quickly it cools the room. Had an issue with the first unit but customer service was excellent and remedied the problem. Looking forward to continued use of this great unit.

I bought 4 of these units for our bedrooms and these are by far the best AC units we’ve ever owned! They work great, keep the rooms cool, SO quiet, and they also look amazing!! We are beyond happy with these and we tell all of our family and friends to buy them. Love them!!

I'm pleased to have a working AC... Yesterday was the first day I turned it on. The several different sounds it makes are distracting. Will I get used to them? That's why a 3 star. I was expecting a 9x quieter AC as was advertised. The staff were / are so nice... I really hope these are only the break-in period sounds. Joan

hi, we are having some trouble with our unit. When put below mode fan 3 it rumbles and vibrates very loud to the point it is shaking our wall and windows in the bedroom. We also didn't receive the metal attachments to be able to screw it to the window. We purchased the 10,000 btu unit in hopes it would cool down both our small bedroom and living room but this also isn't happening.

It’s difficult to express how beyond satisfied I am with this purchase. The windmill AC looks incredibly sleek and was -as expressed on the modern packaging- “a breeze to install”. Starts up quick and gets a room cool FAST! It’s hilarious to my when my guests give compliments about the design of my air conditioner, but they’re well deserved. Additionally the mobile app is everything you need with nothing you don’t; great UX all around. My roommate promptly bought one for his bedroom after seeing mine and i’m currently trying to rationalize the cost of purchasing a third for my home office. Windmill is on to something!

This is a great AC - beautiful inside and out (my window is first floor street facing, so nice bonus that it looks good on the outside.) I live in a small apartment, so I particularly like that the AC vents upwards, and isn't blowing on me directly in a small room. The interface takes a beat to get used to, since it's not as basic as a basic AC, but the app is a bonus and love that the LED light turns off.

I purchased a Windmill AC as it was the best looking from the most reliable source I could find. The customer service is awesome! But issues that make me take off a star: 1) an instructional video showing ALL the steps of installation. The one they have now is just a marketing one promoting ease of installation rather than being helpful how best to position the unit when drilling holes and 2) there are folks such as myself who will be taking the unit out of the window during the winter - would like a way to purchase additional decorative plugs as I'm sure they'll get damaged as they are popped out over time

This is my second Windmill AC and it is perfect. Does not look as good as the advertising if you tilt your AC which is necessary. I think you should remove the scissors (not needed) A filter did not come with my second AC but I am sure this will be taken care of by Windmill.