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Customer reviews for Windmill WhisperTech 10,000 BTU Smart Wi-Fi Ultra Quiet Inverter Air Conditioner for
Windmill WhisperTech 10,000 BTU Smart Wi-Fi Ultra Quiet Inverter Air Conditioner
4.8 out of 5 stars
stars1,364 ratings1,363 reviews
  1. 5 stars89% (1,216)
  2. 4 stars7% (91)
  3. 3 stars3% (41)
  4. 2 stars1% (14)
  5. 1 star0% (2)

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Showing 21-30 of 1,363 reviews
Feb 9, 2026
Patti
5 out of 5 stars review

A perfect AC

I am impossibly picky, so when I say my Windmill AC is perfect, I mean it. It is shockingly simple to install, has a super-sleek design, is energy efficient, and despite its outstanding cooling power, is whisper quiet to live with in my one-room studio apartment. It also comes from a small business, not a corporate behemoth, with a refreshingly personable approach to customer service. All that to say, I highly recommend the Windmill AC over all the rest. It really is perfect — even if you are impossibly picky like me.

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Jan 20, 2026
Erik
5 out of 5 stars review

Great air conditioner!

Bought a Windmill for our bedroom window to augment a dying central air system this past summer. Very happy with our choice!Installation is easy. If you've installed other air conditioners, you can definitely install a Windmill. If you haven't installed an air conditioner before, the Windmill is very approachable and the very clear instructions take any guesswork out of the process.This is a design-forward product, and I do appreciate the thought that was invested in its appearance. Certainly more attractive than most window air conditioners, both inside the house and outside. Not an eyesore!It's straightforward to operate, and I found the smart/connected functionality to be quite welcome and useful. Overall, it's worth the investment, easy to live with, and even easier to recommend!

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Helpful?29K5UQ241WTT13593769400
Feb 10, 2026
Les M.
5 out of 5 stars review

Great A/C

This A/C has been a great investment. It cools very well, runs quiet, although I like the white noise for sleep. I haven't had any issues with it staying connected to WiFi and the app works great. I set up an automation for it to come on at a certain time of the evening and it works flawlessly. Overall great product!

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Helpful?29K5UQ241WTT13593769400
Mar 8, 2026
Ana K. M.
5 out of 5 stars review

Amazing!

Excellent product and outstanding customer service! The AC does a fantastic job keeping the room cool. What truly impressed me, though, was how responsive, and helpful the support team was after I contacted them about an issue I had. They were kind, attentive, professional, and truly committed to helping/making things right. It's refreshing to see a company that truly cares about its customers, and stands behind its products. I'm beyond satisfied, and would highly recommend them to anyone looking for a reliable AC, and outstanding support!

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Feb 9, 2026
Joe K.
5 out of 5 stars review

Very happy with the ac unit

I'm very happy and impressed with the Windmill air conditioner. I installed in our short term rental unit and it excels at all levels. One, it looks very good on both sides. Over the years I've had a number of units in the window. Some are aesthetically tolerable from the inside but all, up until the Windmill unit, are an eyesore from the exterior. Two, its functionality is elegant - straightforward and intuitive, and buttons are responsive. Three, the remote is attractive - which is a rarity for air conditioners.Four, the motor and fan is quiet but powerful - cooling the space quickly.And five, it seals very well around the window, with some very well thought out designs for air sealing and aesthetics.The unit is a little pricey compared to others but worth the cost. I plan to buy more for our house when the time comes.

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Feb 9, 2026
Karyn
5 out of 5 stars review

Great product

The design is simplistic so it doesn't stand out like a sore thumb in my bedrooms and living room. - The low humming as opposed to louder clanky sounds of the other typical brands is the selling point for me! I also like that I'm able to program it from my phone so on those hot days I can have the house cooled down before getting home. - customer service was also very accommodating and punctual. Overall I'm very happy with my purchase.

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Helpful?29K5UQ241WTT13593769400
Jan 20, 2026
Erin
5 out of 5 stars review

Pre-Civil War home in southwest Ohio

I ordered the smallest Windmill AC for our 2nd floor hallway in our brick row house built circa 1850 in southwestern Ohio. Why on earth, you may be asking?- the summers are hot and muggy, with weeks well over 95 degrees and nights that just don't cool off.- our house is tall and narrow. 4 floors, including the stone basement, and everything is brick/stone so the heat hangs on in summer. In winter it's great, in summer you just want to lay on the floor in your swimsuit and drink Gatorade.- oddly enough, we have central A/C through out the 1st and 2nd floors and a mini-split system in the finished attic. It was an airflow issue. The ceilings are nearly 11 feet and with teenagers than kept their doors shut unless they were actively using their doors, the 2nd floor had zero circulation. Heat built up in the hallway where there wasn't an A/C vent and it was impossible to install one because the cool air from the ground floor forced it upwards. The attic mini-spits weren't designed to maintain CONSTANT, UNYIELDING action and were struggling to keep up with the warm air perpetually floating upstairs. The energy bill was ballooning wildly out of control and with my bedroom, bathroom, and work from home office in the finished attic, something had to be done.With one window 22 inches wide in the hallway, I ordered the 6k BTU unit and crossed my fingers. Installation took 3 minutes. The unit was directly across from my husband's office and he couldn't notice any background noise, even with the door open. Within the afternoon, the hallway was the same temperature as the rest of the house and the upstairs system shut off for the first time in weeks.That would have been enough for me, I was already celebrating. Over the rest of the summer, my energy bill was down roughly 40% despite having an additional AC unit. I've recommended it to several neighbors who suffered from the same issue and have a similar layout.

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Jan 19, 2026
Libby
5 out of 5 stars review

So far so great

My ac unit from Amazon stopped working in the middle of a heat wave so I bit the bullet and spent the money on this. I've only been using it for one summer but it's been worth every penny so far, it's nice and quiet and cools my apt way better than the old unit ever did. I really love being able to control it from my phone and turning it on before I arrive home. I'm really hoping it lasts years since it was so expensive 🤞🏼

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Jan 26, 2026
Amanda C.
5 out of 5 stars review

Very quiet

We needed a better AC to cool our first floor area and our old one was so loud and inefficient. I saw an ad for Windchill and figured we give it a try. Needless to say I want to purchase more to put in other areas of my house. Really glad I got one! Highly recommend.

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Feb 4, 2026
Angus L.
5 out of 5 stars review

Best A/C we have ever had!

Living in Manhattan, we have always had in-window air-conditioning that has worked to varying degrees of success from other brands. Windmills AC unit worked as expected, and the integrated app was extremely useful and user-friendly. It wasn't hard to install by myself. We ended up getting a second for our spare room shortly after testing the first. Living through the extreme weather of New York didn't feel like a challenge at all. Highly recommend. Oh, also, their customer service is phenomenal in my experience. There was an issue with our second unit, but once I shared the video of the noise it was making, they rushed shipped a replacement. Tryuely felt like they cared about their brand.

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