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Customer reviews for Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress for
Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress
4.6 out of 5 stars
stars54 ratings54 reviews
  1. 5 stars87% (47)
  2. 4 stars4% (2)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star7% (4)
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Showing 1-10 of 54 reviews
Mar 8, 2026
Michele S
5 out of 5 stars review

So far so good

Just got the mattress but last 2 nights I slept very good

Review from Serta
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Jan 12, 2024
Better Sleep
5 out of 5 stars review

Great Quality

Received our perfect sleeper and couldn’t be happier. We like a firm mattress in our house and somehow this mattress is firm yet feels like sleeping on a cloud at the same time. The quality is impeccable and we are beyond pleased with everything about it. It also has the nice handles on the sides of the mattress for easy moving. Now everyone else in the house wants an upgrade! If you’re looking to better your sleep this is what we recommend. Having been through several mattresses over the past few years we are so pleased to finally enjoy crawling into bed at night!

Review from Serta
Helpful?10OS76WQMQD113593350639
Mar 8, 2024
mqsd
5 out of 5 stars review

Best mattress we’ve owned to date

[This review was collected as part of a promotion.] We have had this mattress for over a month now. We went with a firm and I can say that it has worked wonders for our backs. It is so comfortable and we wake up feeling rested and without any aches. The price point was also perfect. I would 100% recommend the perfect sleeper luxe firm pillow-top mattress.

Review from influenster.com
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Feb 2, 2024
masjedilicious
5 out of 5 stars review

Firm with plenty of support

[This review was collected as part of a promotion.] When I first slept on this mattress, I was unsure with how I felt about it because my previous mattress was a little softer. That being said, I now love this mattress as it feels very supportive and comfortable. It’s definitely not the one for you if you prefer a softer mattress though. This mattress is also a pillow-top, which means that you can’t flip it upside down to prevent early wear. It can only be flipped front-to-back. It also makes it a couple of inches taller than a typical mattress. However, I’m a fan and would recommend this mattress to anyone looking for a nice firm mattress.

Review from influenster.com
Helpful?10OS76WQMQD113593350639
Feb 10, 2024
Joholo
5 out of 5 stars review

Lower back pain and shoulder pain GONE!

I have had the most restful sleep in a long time, since owning this mattress (for about a month as I type this). This mattress is firm, supportive and contouring in all the right places. My husband concurs, as his lower back pain and shoulder pain (which has kept him awake with our previous mattress) have been completely alleviated with our new mattress. I highly recommend!

Review from Serta
Helpful?10OS76WQMQD113593350639
Jan 31, 2024
jenjenjennn
5 out of 5 stars review

Excellent!

[This review was collected as part of a promotion.] We got this mattress to replace an older one that we’d had way too long, and this Ocean Luxe Firm Pillow Top is absolutely perfect! We sleep so much better now on this mattress. I’m including a picture from when the mattress was first delivered, and my dog immediately hopped on it to take a nap before we could even get it unwrapped and onto the bedframe, haha!

Review from influenster.com
Helpful?10OS76WQMQD113593350639
Feb 19, 2024
neleighh
5 out of 5 stars review

Comfortable

[This review was collected as part of a promotion.] I enjoy this bed, it’s very high so unfortunately I had to change and get all new sheets but it’s very comfortable. I needed a new bed for a couple years just never went out of my way to get it but luckily Influenster did the job for me. My husband and I were involved in a car accident in December and this bed has helped comfort the pain we were dealing with. You can’t feel the springs and the cooling aspect of the bed it perfect. I do recommend this bed for anyone looking for a new bed.

Review from influenster.com
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Jan 29, 2024
Comfort Mattress
4 out of 5 stars review

Quality and comfort in a mattress

This mattress is quite comfortable. It's firm but with a softness that provides comfort and support for your whole body. The mattress feels substantial and almost bigger than a Full size. This is likely due to the thickness of the mattress which give it a luxurious feel. It provided quite a bit of height from our previous mattress. It fit perfectly in the Full bedframe. It was a bit warm after a whole night of sleep but we run warm so that may be the reason. Overall, great mattress that provides support and comfort.

Review from Serta
Helpful?10OS76WQMQD113593350639
Feb 2, 2024
km092893
4 out of 5 stars review

Firm with no movement

[This review was collected as part of a promotion.] When I first laid on the bed, I did not like the mattress this is because I typically do not get a firm mattress. However, I have started to like this mattress I feel as though it has helped with my posture, and although the mattress is super firm with no movement, it feels comfortable. I am a side sleeper. the first night I had challenges falling asleep because I could not get comfortable. However, after the first night I started to like the mattress I would say if you’re not used to a firm mattress, it is definitely gonna be something that you have to get used to especially one that is this firm that has no give at all it has a pillow top however that really doesn’t do anything to help soften the firmness of this mattress.

Review from influenster.com
Helpful?10OS76WQMQD113593350639
Jun 14, 2025
Buyer
1 out of 5 stars review

Don't buy unless you want back pain

This mattress will torture your back and neck. I wish I could take it back. Terrible sleeping experience on this mattress. I can't say enough bad.

Helpful?10OS76WQMQD113593350639
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!