I order this unit after my electric service decided to start turning off power depending on weather and wind conditions. We had to wait an long time due to high voulme of generator installs and weather. After suffering thru several power outages due to weather we finally got our unit installed yesterday. They struggled to even get into our house but they managed. The installation was completed yesterday afternoon with 8-19" on snow on the ground. We currently have cold storms on the way hope the power stays on for others but we no longer woory. I would highly recommend this product for peace of mind and power outages

This generator makes dealing with power outages easy. Have it professionally installed and you don't even realize it's there until your neighbors power is out and your the only house on the block with all your lights on, now that's a good feeling. When the generator kicks on it's pretty quiet, just sounds like your neighbor is mowing there lawn. The Generator has a nice sleek design, looks great next to the house, no enclosed fence needed to hide it. Very happy with my purchase , Looking forward to the next power outage.

No need to worry about power outages anymore. Esposito's Generator Solutions did the sizing, install and configuration. They were excellent - handled everything from beginning to end. Great product!! with its intelligent load balancing so virtually thw whole house has electricity.

We have a 16 kW and my home and a 10 kW. Two wishes: 1. That they were quieter. Not horribly loud. 2. That the efficiency at light loads (~50%) was better. 3. Fuel consumption is specified at full & 1/2 loads. I wish I knew what is was at 25% 4. That an external wi-fi antenna could be attached. Overall, very nice.

If the exercise time could be changed from 5 minutes to 12 minutes and the exercise speed be changed from the slow "Quiet Test" to full RPM I would give a rating to 5-stars. Other than these two significant issues, I find Generac to be a quality and reliable, made in the USA, product. It has NEVER failed me. However, because of the inadequate exercise time I feel I must manually run the generator periodically to "cook off" the condensation moisture from the oil. (NO internal combustion engine likes to sit.) The Wi-Fi reception is poor on the generator unit. My iPhone showed full strength Wi-Fi at the generator site. The generator reported zero Wi-Fi signal strength after accepting the Wi-Fi password. I ended up having the 4G LTE cellular option installed, this gave me the needed connectivity. I get an alert on my iPhone whenever the generator exercises, or is running due to a utility failure. All things considered, I would buy the generator again even with the faults mentioned above. It's hard to believe that the lack of flexibility regarding exercise time was truly an engineering decision, I fear it could be government influenced.

The generator is good, I do wish the generator and the transfer switch were painted the same color. I know its minor, but it bothers me. The gray color of the transfer switch blends in well with my house siding. I have my generator installed near my a/c units and they are all gray, but the generator itself stands out with its beige/tan color. I also with it could be a little more quiet and the sound proofing on the generator lid does'nt stay in place very well. Every time I open the top cover the sound proofing has fallen down.

Installed January 2021 (almost 4-years ago) and already have 231+ run hours since. We have this paired with the 200-amp automatic transfer switch. We also have PWRView installed which has helped us monitor and track down our power hungry forgotten gremlins. Where we live, we have frequent power outages, sometimes for weeks. Generac 24kw model 7210 is peace of mind. We actually are in the middle of a giant widespread power outage in the Greater Seattle Area right now (power outage started November 19, 2024). Thanks to Generac, we have 100% of all our electric conveniences without interruption. Paired with Starlink Internet, we have an Uninterruptible Life plus Full Connectivity. We have the Guardian 24kw exercise weekly for 15-minutes (12-hrs runtime annually as proactive exercise). Weekly exercise ensures the oil keeps the engine lubricated. I changed oil at 50-hrs and again at 200-hrs. I keep extra filters + oil in-stock so I can maintain during a prolonged outage. More than enough power to operate our entire extra large home AND charge my electric car with ease. With 4,000 sq ft and 2 kitchens - we can run everything without worry about rationing: 6+ refrigerator/freezers, 2-pumps for septic, electric heat, multiple large 80"+ plus sound system throughout, jacuzzi tub, plus 3 large portable a/c units in the summer. The Guardian doesn't ever hiccup. Our day time idle power draw is 2kw and overnight it's about 650-watts, which means the generator idles most of the time at <10% power draw. Thanks to the Guardian with advanced fuel management, we burn less than 1/2-gallon/hour of propane or less. Economies of Scale, by sizing up our generator large enough to operate everything on-demand we also benefit from the improved fuel-efficiency-per-watt of larger generators. We buried a 1k gallon propane tank so we never run out of propane during a power outage. This provides us about 90-days of generator fuel supply. We have a second 1k gallon propane tank to ensure we have plenty of furnace heat + hot water. Our typical annual fuel consumption is about 1k gallons. During one particularly bad snow storm, we had 18+ inches of snow and ran out of propane plus no electricity in 15 *F weather. Before the next winter I had this Guardian installed. I swore never again and over-engineered to ensure that. In our area, we have gone as long as 3-weeks without utility power and about 4+ weeks between propane fuel resupply due to deep blizzard snow. I also took the time to re-balance/re-wire the breaker panels when installing this generator. Typical USA homes have two 120v power legs. In our house, 90% of our power consumption was on one leg which meant our generators had to run twice as hard with half the power on the second leg completely wasted. By re-wiring our breakers specifically to re-balance all our electric throughout our large house we were able to improve our efficiency immensely. Our electric load is now evenly balanced which allows our generator to operate even more efficiently. Thanks to the convenience of automatic standby, I have been able to travel for work during inclement weather and the generator powered the whole house without worry. The generator has performed flawlessly while I have been away from home. Zero training required for the family once installed professionally. The Guardian is very quiet, even so I had it installed out by the barn. This means that we often lose power without realizing it because we can't hear the generator inside our house. The Guardian takes about 30-seconds to startup before supplying stable clean power. For those critical circuits (wifi, security system, routers, starlink, computers) I have installed several battery backups to bridge the 30-seconds. Due to our jobs (technology + healthcare), we require 24x7x365 connectivity and utilities. Our Guardian has empowered us to remain connected and impactful while working remote during the worst storms.

Our Generac generator has been activated 3 times since my wife and I purchased it in April 2023. It has powered up our home instantly. We love it. Purchasing a generator has been on our bucket list for 20+ years and we finally did it with the professional assistance of Tech Electric, LLC of Dyer, Indiana. Thanks for such a great product!

If you think by just buying a Generac backup generator, you’ll receive the extended 7 year warranty, you’d be wrong. You absolutely MUST follow certain “rules” to the letter. If you don’t follow a strict set of criteria, you will not qualify. I think their procedure for this is very misleading. Not very customer friendly in this respect. I did my research thoroughly and still didn’t qualify because of nitpicking. Sad! Other then that, I have no negative feedback.

The process of getting an estimate, reviewing options and installation were very smoothly with ACE Electric of Mansfield. The offer of extented warranty made the deal attractive. The work was done well and in an timely manner. We are looking forward to the protection that this generator will offer.