We purchased our new Generac 22KV generator with the knowledge that we were getting a leader in the industry of home back up generators. The crews worked all day and did a great installation. We haven't had a power outage yet but we fill confident that when we have one our generator will work wonderful!

Hughes Electric & HVAC installed this generator and did a fantastic job. They even stored the generator until it could be installed. Everything they did for us is so much appreciated. We were so impressed with this company that we let them install 2 new Trane units. We lost power 2 days ago and the generator worked great.

Bought this generator a few years ago and have done annual service. It has failed all three times it was needed. Local dealer has looked at it, but doesn’t have a clue. Do not buy this product, it will let you down when you need it!!! Generac will just send you to a dealer, no ownership. Expensive product, completely useless!!

My new 22KW generator with Automatic Transfer Switch was installed 11-2-2022. The generator is operational, though luckily has not been needed for service. It comes on every Wednesday and runs for about 5 minutes for testing. I get a not on my Mobile Link that it is operational. So far this is my only experience with the equipment. I must say that the generator is noisy when running, a little louder than the average size lawn mower. But I can live with the noise so my wife and I can have electricity. After bad freeze in Texas during winter of 2021, my wife insisted that we get a generator. After researching, I contacted a local generator installer in late July 2022 and was impressed by their professionalism, and they kept their promises for meeting dates and installation dates. They completed the total installation in 1 day with some ditch digging on the day before installation and cleanup the day after the installation was approved by the local inspectors. I liked the installers installation process, including installing the natural gas piping from my gas meter to the unit and electrical wiring from the unit into my attic and on to the electrical panel and setting the new pieces of equipment.

Bought at a common big-box home improvement store for $1800 and change (including the upgraded 10 year warranty)....much cheaper than the staggering $4899 suggested list on the website. Installed easily. I did it "hot" so as not to need inspections or involve power company by pulling meter. Spent about $150 on some flex conduit, wire, fittings, etc. Had trouble getting it to connect to WiFi,. Spent two hour plus long sessions on phone with customer service ladies who were clearly working from home. They were nice ladies... friendly and did their best, but they were clearly working off a script or flowchart, and I would rather talk to someone who has had their hands dirty installing one before.. Ultimately she told me i needed 2 GHZ wifi when I was using 5 Ghz.. Bought a repeater to separate the bands and now I'm good. Also bought the option lifting hole plastic covers for a better finished appearance.

Generator running on LP is a little loud, but performs well. I would like to see more features for the mobile link: Let me start off by saying, Mobile link is decent for a free application. There are so many things they could have done better though. All the functions on the Generator Control pad for number one. It's linked to my GEN, why can I not control any of the functions of it. Second and most important to me, what load is my generator running at? Can I add more? Now I have to go buy a separate digital load device to monitor. Over all I am happy with the GEN and APP/Software, just wish they would have put more thought into it. Overall Generator runs great with no issues and you definitely can not beat the 10 Year warranty they are offering right now!

This is my second whole house generator,the first was a 13kw installed 12 years ago. Decided to up grade to a 22kw because my load over the years has increased.it is quieter than the previous unit ,starts quickly when power is lost.Should be trouble free like the previous unit.

Very impressed with performance of this unit. My wife has Alzheimer’s and we don’t have to worry about power outages anymore. An outage used to be very difficult because we’re on a well and septic system and it’s so nice to have all the other conveniences as well.

Installation crew did a commendable job. All participants showed concern for doing the job right. Unit has only been in place for eight weeks now. Have not had a power failure to evaluate its output, but unit has cycled every other week as programmed. Have not attempted to use Wi-Fi feature yet due to so many negative reviews on it. Plan to discuss with technician at six month maintenance.

We Really like the unit and the security of having 24/7 protection against power failure. What sold us on this unit was the WiFi connection. Instead of just passively waiting to see what happens next. Our WiFi connection allows us to monitor performance at anytime