This product definitely has great features and looks good sitting in your yard. This is the second one I have had and, if I can help it, will never be without one. mr. Ira Heas, who works for Generac, I stalled mine and did an excellent job!! He is very friendly and personable. I will definitely call him IF I have any problem. Generac was so wonderful to let me have my 2 year warranty. Wasn’t sure if they would since my generator had been selittinf unboxed for a year and a half. Thank you Generac for everything!!

Our home is approximately 7,000 sq.ft. with a fully equipped office. This installation was installed quickly and expertly, Compared with other systems/manufacturers, this installation is accommodating the entire home and office at 2/3rds or less the rated output and half the cost. very efdfective.

After Katrina in south Mississippi we were without power and water for 23 days. It was 105 degrees for several days. Miserable. Since then every time a storm would move into the Gulf my tension levels would go off the charts. We decided to fix the problem. In the fall of 2016 we installed a Generac 22kw propane fueled generator. Within 4 months we have lost power 5 times due to tornadoes and storms. The last outage the generator ran 10 hours straight with no problems. We were the only house in our area with lights. It was awesome! We don't worry about power failures anymore. We love this generator and it's one of the best investments we've made. I can't stress enough the peace of mind we have now. Thank you Generac for standing by!!!

The product looks great and performs very well on tests I had no chance to test it during power outage as we had no significant outages since instillation The team that installed it were great . Professional, on time and knowledgeable. It looks great and has many new features. I like that it has a long term warranty at no extra charge. Like insurance, it is good to have but hope I don't need to use

Your unit seems to operate efficiently whenever there is a interruption of electricity. It has only happened a couple times that we were aware of but it allowed us to be running without any loss of lights, cooling or heating. When should we have the oil changed and unit checked out? I think you installer said 1 year. Thanks

I had a Generac portable generator and when I first needed it, I could not get near it due to my pacemaker. With the standby generator, I only have to listen for it to start, which it does once a week, even below zero temperatures. I am on oxygen 24/7 and it is reassuring to know, I will not be without electrical power.

Service beyond the sale was great though I was given some confusing information from the the company recommended technician who serviced the product post installation. The 22kw generator was set up with parts supplied with the generator and was set up by an electrician as part of my new home build. Long story, short, there was a flex gas line supplied by the company to be used to connect the generator to the hard pipe gas line from my propane tank. The tech told me in no uncertain terms that the flex pipe was inappropriate to connect the main gas line to the supply line as the vibration caused by the generator could cause the flex line to fail and should have been hard piped directly to the generator. The propane supplier disputed that theory and told me that vibration caused by a hard piped connection would be more likely to crack and lead to either a fire and or explosion than a connection made with the flex pipe that was supplied with the generator. Otherwise, so far I'm satisfied with the product and follow up service that was provided.

The first Ice Storm brought chaos to our home. it would last for two weeks. The second was unbearable. When we installed the Generac 22kw, it happened again. This time it was barely noticeable. The power clicked off the generator clicked on. What an amazing piece of hardware. This is 100% security for my Family in theses disastrous times. Thank You Generac.

This has been an excellent product. It has been exactly what we desired. The installation team was professional and knowledgeable. We did have a minor issue with the generator that was resolved quickly and have had no issues since. I would recommend the connection package as it allows for remote information and updates.

Good product. Very good documentation. Installing a generator and transfer switch was a lot of fun for me. There is plenty of reference material on the web to help size gas pipe and wire and conduit. I used all 600 volt rated wire in pvc conduit. I was not impressed by the multi conductor cable that dealers were quoting. I'll be able to do all maintenance on the unit. Hopefully I won't need any warranty work.