So glad to have this installed.To know that we will always have power.Have many friends in our area that is goneing to install a Generac .It it is highly rated for good service.We have a portable generac that we have used for years.It has never let us down.I would highly recomend A generac.

We live in a remote location and our home is primarily all electric. We wanted a solution to be able to keep the house running like normal, even if we were away for extended periods. This model gave us the ability to not worry about what would and wouldn’t work during an outage. We already had a short few hour outage and everything worked like normal while we were away. We only knew there was an outage because the neighbour texted us to say our generator kicked in and all was good. Now that is peace of mind!

We live on Long Island and this year we had another major outage from a hurricane. It wasnt as bad as Sandy when parts of our neighborhood were out for 2 weeks but it pushed us over the edge to finally invest in the generator. So far really happy with the product and the people from Mohrmann Electric who installed it did a terrific job especially since the Town we live in is difficult with permitting, historic district, etc. Highly recommend to anyone considering a standby generator...

I live in unincorporated New Lenox; seems we lost power a lot. (Older Section, Above Lines, Transformers) Now retired with my wife, don't want to be messing around with extension cords, portable generator that won't start @ 3:00AM in the morning (plus No gas). After talking to Baker Electric @ the Tinley Park, Illinois home show, I was SOLD! (And I went to buy windows, so go figure). The Generac is the CADILLAC of Whole House Generators the way I look at it. Generac's sale's representee's are extremely helpful, responsive, and informative! Plus, the 10year warranty helped persuade me too. WELL SPENT MONEY!

Our generator was installed on Friday March 10th. The very next morning our power went out! The generator performed flawlessly! Our house and greenhouse stayed lighted and warm!! Everything worked as if nothing was wrong. Then when the power came back on later that afternoon the generator switched off just like we had been told it would do! We are very pleased with our investment!

My Guardian 22 KW Standby Generator is deficient in the manufacturing process and Quality Control Inspection and acceptance testing. After installation by a Licensed Electrical and Generac approved installer upon initial startup and testing process the electrical Contractor was unable to get the unit to operate properly. Engine started within seconds of turning on however during the testing process numerous issues occurred resulting in a lengthy run times consuming LP fuel due to numerous electrical connections not being able to remain in place (spade type fitting being the biggest issue resulting in repeated protective covering having to be removed and again excessive time spent as well as excessive fuel burn to identify the issue and multiple locations. Recommend that these spade connections be crimped a bit more to preclude the inadvertent disconnection during shipping and or startup and test in place situations. Other than this inconvenience all went well after corrective action taken and the unit work very well. Just hoping that we will never have to use it...But it is there in case.

I recently purchased a 24kW Model 7210 and had it installed last week after moving to an area that has frequent power outages. What a fantastic piece of equipment this generator is the Auto Switch and WiFi monitoring is incredible and works great. I'm ready for any power outages now, what a piece of mind knowing if we are away power will be automatically restored in seconds without having to do a thing. Highly Recommend Generac!

Because our house was totally electric, the installation process was extended. We started on 06/07/2023 and finished on 07/25/2023. Some of the delay was with permits, and having to get ENTERGY to run a gas line and install a gas meter. The process of installing the controller, running the electric wires from the controller and generator to the breaker panel is an arduous process. Running the gas line from the meter to the generator was another involved process. Overall, we are pleased with the process and is now ready for the hurricane season, as that was the primary purpose of getting the generator.

This 14 KW Generator was installed on 12/8/21 by (3) installers with completion after about 6 hours. The installation looks professionally done. The generators WiFi module was connected to my WiFi and a simulated outage was successfully completed with the generator automatically being energized. The simulated outage was recorded on the Mobil Link 'Status' page. The Mobil Llnk App was showing a 4 - 6% signal strength. Three days after the installation, we had a 40 hr outage due to high wind and the generator performed flawlessly, but the WiFi Mobil Link, not so good. The operation of the generator during the actual outage was not recorded on the Mobil Link status page. I checked the signal strength of several of my devices at the generator site and they all picked up a full signal in comparison to the generator WiFi Module's 4-6% signal. A subsequent call to the installer resulted in my being redirected to the Mobil Link 855 number with a request to pass anything I learned back to the installer for their education. The first call to Mobil Link concluded with a recommendation that I needed one of their recommended WiFi extenders because the generator WiFi Module doesn't work well with dual band WiFi systems such as the GoogleNest mesh system I have. After purchasing and installing a TP Link N300 extender, I upgraded my signal strength from 6% to 20% for the WiFi Module and with a recent update to the Mobil Link app increasing it to 28%. Since this was still well below the 40% signal strength that is recommended in an article at the Mobil Link Tech Support website, I called their Mobil Link 855 number again with my previously opened case number and was told they didn't have any further recommendations to improve the WiFi signal and 28% was probably good enough to avoid disconnects. I think this should have been a turn key installation with the installer assessing what is existing at the proposed installation site, quoting what is required to make the system work as recommended (including the WiFi Module) and then assuring it does so when the installation is completed. I think there needs to be a WiFi antenna external to the generator housing, but apparently Generac doesn't yet.

I purchased the Guardian 18KW Whole House WI-FI Enabled Model. It looks Awesome and it kicks on every Monday at 10am for a test. The peace of mind it gives me is immeasurable. Every time there is an ice storm or a rain storm, I am not worried in the least that I will lose power. Just waiting for the storm ! ha ha