Mine is a whole house generator connected to the house electric system. It is scheduled to exercise once a week then send me a text and email. It does so without fail. I haven't had to actually use it in a power outage yet, but I am confident it will perform as it should. The recommended installer did a great job.

Electrical and plumbing subcontractors were "hackers". Couldn't predict when they were to be at my house to do their work. Left gutter downspout in an ugly and rediculous work around. Took 2 weeks to get them back to fix downspout.Plumbers routed gas pipe with whatever fittings they had on the truck leaving the pipe as an obstical and trip hazzard.

The Generac installation was a matter of eliminating the potential for another long-term electrical outage as had occurred 18 +/- months ago. I have every confidence that the device will function when it is needed, although the need has not occurred since it was installed. It was a matter of not wanting the inconvenience or losses from an electrical outage when I could afford to prevent it. With the device auto-starting weekly, which is not offensive to my home's community, I feel assured that I have done what's necessary to maintain my home and lifestyle regardless of the periodic failure of my local utility to provide power 100% of the time. I am sufficiently satisfied such that I am in the final stages of installation of an identical unit for my "other" home where my son and his family live. The idea is to have it and not need it instead of needing it and not having it. It is a lot better than having a portable gasoline-powered generator which must be connected for use if ever needed (especially when being away for long periods might preclude the ability to re-power the house).

This product definitely has great features and looks good sitting in your yard. This is the second one I have had and, if I can help it, will never be without one. mr. Ira Heas, who works for Generac, I stalled mine and did an excellent job!! He is very friendly and personable. I will definitely call him IF I have any problem. Generac was so wonderful to let me have my 2 year warranty. Wasn’t sure if they would since my generator had been selittinf unboxed for a year and a half. Thank you Generac for everything!!

I love everything about this product except one thing.....there is no app or internet based access to my Generator. When we are away sure would be nice to click on my Generac App to keep status of what's going on with my unit.....Seems this would be a given in this day and age of technology. Let's hope that this will be available in the near future and be adaptable to my unit. Also I was unable to upload my pics as you have a 5MB limit...my mobile phone takes HDR pics and are bigger than your limit - that's unfortunate...maybe just restrict the total size instead of the pics themsleves.

This is a company that keeps you in the loop. I had ongoing communications with them on installation, training, and follow-up. Terri, in the office had so much knowledge about the process, she was my go to whenever I had a question. Whole house generator is pricey, but you get what you pay for and this gives us peace of mind.

Just had it installed Tuesday so can't really comment to much on the working product yet but everyone I know loves theirs but I will say the company that put it in for me Weekly Electric of Newark Ohio did a wonderful job of installing it and answering all my questions and they went over all the aspects of how it works and what I need to do.

I had a 55KW diesel generator that was too much for our needs and not reliable for a non mechanical person. I have the 22KW Generac and it was all installed and working in half a day in a very professional manner. It does its five minute check every Sunday without fail. The other week high winds took out hydro and it the generator cut in seamlessly at -23c. Hydro said five hours but at three hours the generator turned off as the power was back on. Living in the woods this is just what I had hoped would happen, piece of mind power.

After the third power outage due to storms I'm convinced I don't ever want to be without my Generac again. In each case it only took seconds before the unit kicked in and out kept us comfortable. The first time, during a hurricane, we ran on it for 3 days. I forgot we didn't have electric. Even the neighbors came to check it out.

I live in a rural area in Costa Rica and installed the two generator I purchased, with the help of a friend. The installation instructions were clear - and the generators are functioning perfectly when our frequent electrical outages occur. I am a happy customer!