We're very sorry to hear you and your baby went through that, Terry, and we do hope that his symptoms have improved. Please know that a great deal of work goes into the development and testing of all our diapers to ensure they're safe for babies. We work with parents and partner with leading professionals including pediatricians, pediatric dermatologists, and safety experts through every step of the manufacturing process, so we want to assure you that this isn’t something we expect. Still, as fellow parents, we understand that every baby is unique, and a baby’s skin can be especially delicate. There are a lot of different factors that can unfortunately contribute to these kinds of symptoms. We'd like to learn more to share this with our Quality Team and see how we can help further. When you have a moment, please give us a call at 1-800-726-7377.

We're sorry to hear the diapers didn't fit as expected, MP, and we're happy to help! We understand that little ones come in all different shapes and sizes, so we measure thousands of babies’ legs, bottoms, and waists to try to provide for as many little ones as possible. If you feel the size you chose fits a little small and isn't holding as much as it should, we recommend trying the next size up. We'd love to see how we can help with this, so please give us a call when you can at 1-800-726-7377.

We're sorry to hear that the box was damaged when delivered. Please reach out to Sams Club directly at (888) 746-7726.

Natalee, we work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure all of our products are safe. We're glad your baby is feeling better, and we'd like to learn more about your experience with the previous Pampers style. We hope you will find a moment to call us at 1-800-726-7377.