I bought this lunch box with the matching lunch bag for my son's 4th birthday as he is SO excited to start school this year. The parcel was successfully delivered to our porch; unfortunately when my husband and I got home from work it was nowhere to be found. I called customer service with little hope that they would be able to help with our lost/stolen package. With no hesitation, Michael told me he would make an exception and send another lunch box to me for no extra fees. I was beyond appreciative and thankful. This was my first time ordering from Bentgo.com and it will not be my last. Not only are the quality of their products one of the best, but their customer service over-exceeded my expectations. Thank you Bentgo for turning a discouraging situation into a positive experience. My son absolutely loves his set and is all ready for kindergarten :)

This lunchbox is perfect for my daughter who is a picky eater. I love that it has different size of compartments where I can put small portions of treats and fruits. I've tried different lunch boxes and this is our favorite, the rubber really helps to make the food fresh and secure each food in the the compartments. Really recommended!

I had received my lunch box a few months ago and it did an excellent job as a leak proof container both as a whole and between compartments. I recently noticed some black spots which I believe to be mould and a bad smell coming from the lid. I contacted customer service and they are replacing it right away. Fantastic customer service!

We are loyal bentgo users in our family with 4 kiddos. We used the Bentgo kids until about 6yo. And then we sized up to the Bentgo fresh after that. They are cute, and convenient. Easy to clean. Doesn’t leak. And not to mention more environmentally friendly- say goodbye to single use sandwich and snack bags!!

We’ve used these boxes for years with my two sons. They love them and they are so useful for school lunches. We recently had some issues with two of our lunchboxes purchased within the last few years and customer service responded immediately and replaced them for us. Highly recommend!

I have been using Bentgo lunchboxes for my two kids for years. They are great! They are made out of quality material and they are sturdy and versatile. I love the different compartments and my kids love how you can store a variety of foods and snacks in them. I can't see myself ever using anything other than this.

I want to give this 5 stars because customer service is amazing, but the hinges on my Fresh lunch box have broken twice. I only put the inside in the dishwasher and I am not rough with it, but somehow the plastic pins that hold the hinges on all of our Bentgo containers have had issues breaking. I wish they would use a metal pin that goes into the plastic, which would hold up so much better. I also love that clips close easily. Sometimes I have to wiggle the tray to get it to seat correctly, but once clipped it seals tight. With the broken hinges, I am using rubber bands to keep it closed because don't want to try another one and keep adding to our graveyard of exteriors.

We have been using Bentgo kids lunchboxes for 6 years now and we continue to love them! My kids use them daily for school, as well as for their long gymnastics and dance practices. They have proven to be extremely durable over the years, and it wasn’t until recently that we had the misfortune of 2 of them cracking where the latches attach. Bentgo Customer Service was quick to respond and will be sending out replacements soon. Thanks Bentgo!

These boxes are perfect for growing boys that like to smash and crash EVERYTHING. They fit perfectly into a standard size kids lunch box. I've seen my kids smash and drop this thing and it still looks brand new. I love the dividers that can allow for different configurations. And the openings are the perfect portion sizes for growing boys. Will buy again if I ever need to, but I bet these things last for years.

We have been using this for our first child and they love it. The design lends itself to a variety of foods which is important for us as it makes it easier to package healthy and diverse lunches. With our second kid starting school soon we have already bought a second!