Bentgo saw my review and got in touch about it. They worked with me to find a solution to honor the warranty without the receipt with the retailer I purchased from for proof of purchase. I had a replacement within days. They have the best customer service.

We bought 6 of these before school started this year and I love them! It makes planning out lunches for my kids really simple. It's also teaching them (and me) better portion control. The boxes have held up very well and are easy for even my 5 year old to open and close on her own. Out of the 6 we had a little trouble with one of the boxes. The insert did not like to go into the outer shell without a serious fight. I reached out to customer service about the issue. I was surprised with how quickly a real human answered the phone and offered a solution. From the first ring to saying thanks was about 5 minutes. Best customer service I have received in a long time! I highly recommend Bentgo Kids boxes for the product quality and the customer service!

It's is a literal JOY to pack lunch every morning and an even greater joy to see it come home empty. I have peace of mind that my child can open this on his own and that he will not be disappointed or frustrated from leakage. Great customer service team as well - Highly recommend!

I bought this lunch box about 10 months ago. It is perfect box to keep my daughter's lunch hot or cold. I reach out with instruction on cleaning it. The Bentgo team replied quickly. They were very knowledgeable about what to us and the outcome of those products. When the steps they suggested didn't work they stepped in. I appreciate companies like this. I will continue to support Bentgo.

Both kids (6, 8 yo) use these daily for their lunches. It has made lunch preparation so much easier, especially when they come home empty. The kindergartner dropped her box and a snap popped off. She didn't realize it could pop back in and threw it away. Customer service replied in less than 24 hours and is mailing a replacement.

We purchased two bentgo fresh boxes and couldn’t be happier! My kids love to pack their lunches now because they find it fun to do with these boxes. These boxes are great for the environment as you eliminate the use of plastic baggies or paper bags. This bentgo box fits perfectly in a standard sized lunchbox or as is in a backpack. We definitely recommend.

My kids love getting a "lunchable" from home and I don't worry that they will come home hangry because this box holds a good amount and a good selection with all the divided compartments. I like the flexibility but my only complaint is the main compartment divider comes out & sometimes it ends up in the trash. I also love how easy this is to clean. I just throw it all in the dishwasher. I recommend this box all the time to friends.

I bought this a year ago for my son to take to farm school with him for lunch. It's held up really well for the past year, and I know how hard farm school is on things. We never had an issue with anything leaking and it is stayed sturdy for the past year. My husband put it in the dishwasher the other day (normally we hand wash) and the outer case seems to have shrunk and will no longer fit the inner tray. Bentgo is honoring the 2 year warranty and has offered replacements in exchange for this review. I'm very happy with this company's product and customer service! Definitely worth every penny!

I purchase these for my daughter entering elementary school. They are the perfect size! When you remove the divider, it fits a sandwich perfectly and when I’m packing smaller items, the divider gives me lots of option. The sections are leak free which was a huge must have for me! Will definitely be purchasing these in the future for my son

These lunchboxes are great. They are large enough to fit anything I need for my kids as well as use them for myself. They clean very easily at the end of the day to be ready for the next with some simple handwashing, but also work well in the dishwasher. I use them every single day.