I’ve been a loyal customer for years, but honestly, over the past six months, the quality control of your product has been a huge letdown. At this point, I don’t even have expectations anymore. Instead of opening a can and getting the quality taste I used to rely on, it’s like a gamble—I never know what I’m going to get. Buying a 12-pack has become a disappointment because more than half the cans taste like plain carbonated water. I’m so frustrated. I’m done with you guys.

When I confronted the fact that my family history is full of diabetes, I started looking for a "coke" I could drink. Diet Dr. Pepper was the closest to the sugared version of any available. Since then, I've become fond of the flavor, and I find it soothing to sore throats and aggravated stomachs. Strange Recommendation? Maybe that's where the "Dr." comes from. I always keep my DDP available. I've even started pursing it into restaurants that don't carry it. (Horrors!) More readily available in the South, it is my diet drink of choice!

Diet Dr. Pepper is the absolute best tasting sugar-free/low calorie beverage there is. While most “Diet” sodas have a very distinct metallic flavor, Diet Dr. Pepper doesn’t! It’s the one no sugar soda that tastes just as good as the original “non-diet” soda.

I have been dealing with the same situation for a year now. At first it was with the small 8-oz bottles and I would open one and it would smell a mold or mildew type smell like old laundry you forgot to take out of the washing machine. Now, it's with the 16.9 oz bottles. I went through two six packs and every bottle I cracked open smelled just like that A nauseating gag smell. I'm not about to drink those. As I would come across one I pour it out toss the bottle. I saved a few of the bottles and I'm going to be calling yet again. My problem with Dr pepper and their customer service is that the only thing they can do is send you out a coupon for a free 12-pack can Dr pepper of your choosing. I don't drink cans and they assured me that there would be no problem for Walmart to do a exchange instead of getting the cans just go get the 16.9 oz bottles which cost a dollar and a half less and Walmart called every member of management and nobody would accept it for anything other than a 12-pack of cans I don't drink anything out of a can. So, I left with my four 12-pack of cans and just took them to the food bank. I wasn't going to be able to use them so I gave them to somebody that could. Hopefully somebody got to enjoy them because I'm still out of like $16 and I'm on disability and $16 is a lot of money. So, I'm going to be calling back today after going through four six packs and finding multiple disgusting smelling gag me sodas and I don't even know why because all I'm going to do is get some coupon that I won't be able to use. I'll just be donating everything to somebody else. At this point if they cannot refund me the money not counting the other two times that I've called for the same problem but this time if I do not get a resolution that is acceptable I'm going to start saving every bottle and I won't be pouring them out because there has to be something that is in this that is toxic that it should not be consumed. I have never had to sniff to see if I could drink a soda that I've been drinking since I was a child except back then it was just regular Dr pepper. At this point, they're not good for me anyway so I'm probably going to switch over to tea and clear sodas such as diet 7 up because I'm tired of throwing away my hard-earned money. I don't call every single time I get a couple better mild dude but today when I sat and poured one after another after another down the drain was the last straw. They need to come up with less excuses and somebody that has a way to test the bottles when they come up like that for them can see if there's some type of chemical reaction going on in the bottle because this could be something like I said toxic. Number one I'm allergic to mold I wasn't about to take a sip out of that number one the smell made me almost vomit. I've smelt mildew towels that didn't smell this bad. I've gotten every excuse as in well sometimes when they're on the trucks maybe they get under pressure and a little bit of condensation gets into the cap and yeah okay if it does that's still not my problem it's mildew it's mold it's something and it's something that if it makes you want to throw up is not fit for human consumption. It went down the garbage disposal. I didn't even want the bottles in my apartment The trash was about to run so I took and tossed them out. I had to scour my hands because my hands smelled like it where I would crack it open. It's so disappointing to give up something you love so much but at this point I'm losing money and now I'm going to have to go to the grocery store to get something else to drink.#angryinalabama

What can I say that hasn’t already been said before. Diet Dr. Pepper and Diet Coke are my two favorite soda’s/pop ever created. I am usually more of a Diet Coke kinda gal, but lately I’ve been craving a Dr. Pepper. . To be honest, I hadn’t drank a diet Dr. Pepper in ages, so one day on a whim I purchased a pack, and oh my goodness it instantaneously brought back all of my childhood memories . Growing up, my parents only ever used to buy Dr. Pepper, never Coke or Pepsi, just good old Dr. Pepper. An iced cold Dr. Pepper on a hot summer day is exactly how I spent my summers. My mother m used to at a scoop of vanilla bean ice cream and make DP floats. So delicious. You have to try them. I now get to share them with my grand daughter. Diet DP floats are just so delicious. So give it a try and enjoy! #DrPepper #dietsoda #memories #dessert #summer

I have enjoyed Diet Dr. Pepper for over 20 years But i am getting pretty tired of not being able to find the 24 pks in the stores anymore and then they hike the price of 12 pks. You can find everything else but Diet Dr. Pepper. I am seriously thinking of switching to something else because of the availability

I have been a diet Dr Pepper fan for as long as I can. Remember! I love the product, however, as of late I’d say in the last 3 to 4 months, about a third of any product I buy is flat. I’m getting tired of throwing out a lot of diet Dr Pepper. Please do something about this!!! I want to be a satisfied customer again.

Fake suger (FUGAR) is legitimately terrible. Not only does it taste bad, but it...it just tastes bad. If you're wanting to lose weight, freaking drink a water. Diet Dr. Pepper does not, in fact, taste more like regular Dr. Pepper. Stay in your lane Dr, you're not a health shake. When I grab a DP, I expect that it will be bad for me but WAY delicious.

Diet Dr. Pepper was my favorite soda. Not anymore! It tastes like the sweetener was omitted. I thought maybe I had a bad 12 pack, but several 12packs later, it tastes the same, BAD! No more Pepper for me! The worst part is I have 3 12 packs that I need to finish 😞

Love it just have had a problem with bad product lately. Three of the last five six packs I bought have been flat. Two of the six packs an entire bottle leaked out on my way home from the store. I have been drinking DtDr pepper for 8 years before that I drank regular Dr Pepper for 30+ years. If I continue to get flat drinks I will have to find a different drink.