We are very sorry about your lawn. Please call us at 877-309-9560 so we can figure out a way to make it right. It would be helpful if you have a bit more information including: 1) Did you purchase the white/purple bag or the silver/purple bag? 2) Do you have any pictures of the damage? 3) Do you know what type of grass you have? Again, we are very sorry about the trouble you are having and want to make it right. Please call as soon as you can.

We are troubled to hear of the issues you encountered while using our Scotts Turf Builder Bonus S Southern Weed and Feed. As the product manufacturer, we strive to supply consumers with quality products that deliver the expected performance. We would be interested in speaking with you further about this so that we can learn why the product may not have worked. If you would be willing, we ask that you call us at 877-220-3089 and refer to your review so that we can make a more complete report to our Quality Assurance Department.

We apologize for the lack of weed control from your product. Full control of weeds can take up to six weeks. Hard to control weeds may require a second application 6 weeks after initial application of the product. When applying the product to your lawn, you want to lightly water in the product. Too much can drive the atrazine away from the roots of the weeds causing the herbicide to not be distributed correctly. If you have any questions or would like further assistance, please contact us at http://tinyurl.com/mds8zo5 and one of our representatives would be glad to assist you. We hope this experience has not caused you to lose faith in our product, as we use reviews like yours to maintain and improve the quality product that you and other consumers have come to know and love.

We are sorry to hear the Bonus S Southern Weed & Feed and is not controlling the dollar weed as expected. This will control actively growing weeds at the time of the application. For best results apply when temperatures are 60-85 degrees. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link http://tinyurl.com/mds8zo5

We're sorry to read about your disappointment with Scotts Turf Builder Bonus S and appreciate your feedback. Temperatures must be consistently (several days in a row) between 60-90°F for target weeds to be actively growing. Low or high temperatures will delay weed control. It can take up to 3 weeks for the weeds to begin to yellow. This product does not prevent new weed development only kills weeds that were actively growing at the time of application. Scotts Turf Builder Bonus S can be reapplied in 6 to 8 weeks. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.