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Customer reviews for General Free Standing Deep Fryer, Choose Size & Gas Type for
General Free Standing Deep Fryer, Choose Size & Gas Type
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Showing 1-6 of 6 reviews
Aug 4, 2024
Johnson
5 out of 5 stars review

Verified Purchase

Over all happy with this

Had a small problem from the beginning gas line was not tight no problem after

Helpful?2M4YBG11VCH513591618937
reply from Maxx Customer Service

Thank you for your purchase and for the feedback.

Oct 7, 2024
Relax
4 out of 5 stars review

Verified Purchase

Deep fryer

It’s ok so far

Helpful?2M4YBG11VCH513591618937
reply from Maxx Customer Service

Thank you for your purchase and for your feedback.

Dec 12, 2023
Octavia
3 out of 5 stars review

Verified Purchase

Not ready to use!

A gas line to hook it up to propane did not come with it and I don’t know where to purchase one at. I was prepared to use it but couldn’t.

Helpful?2M4YBG11VCH513591618937
reply from Maxx Customer Service

Thank you for this feedback.

Aug 14, 2024
None
3 out of 5 stars review

Verified Purchase

Fryer

Haven’t used it yet but looks like my other fryer

Helpful?2M4YBG11VCH513591618937
reply from Maxx Customer Service

Thank you for your purchase.

Aug 17, 2024
Grace
1 out of 5 stars review

Verified Purchase

0 star

I bought a defryer and used it for a month, and it caught fire in one day. The warranty was for one month, but I couldn't return it after one day.

Helpful?2M4YBG11VCH513591618937
reply from Maxx Customer Service

Thank you for your purchase, and please contact our Warranty Department at 877-368-2797.

May 29, 2024
TB
1 out of 5 stars review

fraudulent warranty implications

fryer was installed by a professional and cost $395 to install, the unit once it reached temperature the pilot would go off. First day of installation. i requested warranty work, I'm being informed they will dispatch someone within 5-7 days for repairs. It's been 3 weeks, no call or response, finally I spoke to the manufacturing tech, he said quote " return it to retailer, we can't find anyone to perform repairs ". I hope Sams club will open litigation for breach of contract and stop selling this manufacturer & all their products. My company will pursue litigation for breach of contract and damages against General in Florida. Do not buy anything with this company label or manufactured by them since they do not honor warranty.

Helpful?2M4YBG11VCH513591618937
reply from Maxx Customer Service

Thank you for your purchase, and we sincerely apologize for this situation. Please call our Warranty Department at 877-368-2797 and ask for the Warranty Manager. He will be able to assist you with a resolution.