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Customer reviews for LG 23 cu. ft. Counter Depth Refrigerator with Instaview for
LG 23 cu. ft. Counter Depth Refrigerator with Instaview
4.3 out of 5 stars
stars538 ratings538 reviews
  1. 5 stars63% (339)
  2. 4 stars21% (113)
  3. 3 stars7% (38)
  4. 2 stars3% (15)
  5. 1 star6% (33)
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Showing 401-410 of 538 reviews
Apr 22, 2026
AlvernazTony81
3 out of 5 stars review

Craft Ice Issues

Continuous issues with the craft ice maker getting stuck. I wish I could just have regular Ice come from the bottom.

Review from lg.com
Helpful?4C2SR612US9313591323083
reply from LG

Hi, Alveranz. Thank you for sharing your experience with your LG Refrigerator’s craft ice maker. We appreciate the details about the ice getting stuck and your preference for using the regular ice option instead. Your feedback gives us helpful insight into how your specific LG unit is operating, and we want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your craft‑ice‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific ice maker issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-waterice-related-issues-in-an-lg-fridge--20154432248901 ^James

Feb 4, 2022
VBC1
5 out of 5 stars review

Verified Purchase

I LOVE THIS REFRIGERATOR!

[This review was collected as part of a promotion.] It's only been installed since 1/23/22, but I love the features of this product.

Review from lg.com
Helpful?4C2SR612US9313591323083
Jan 12, 2022
Saritush
5 out of 5 stars review

Verified Purchase

Awesome cooling system

[This review was collected as part of a promotion.] I purchased the fridge a few months ago and it’s great, my family loves it.

Review from lg.com
Helpful?4C2SR612US9313591323083
Mar 17, 2022
Princessdee
5 out of 5 stars review

Verified Purchase

Great Features and Quality

[This review was collected as part of a promotion.] I bought this Refrigerator a few months ago and I’m loving it.

Review from lg.com
Helpful?4C2SR612US9313591323083
Jan 28, 2023
Bob4407
5 out of 5 stars review

Verified Purchase

Great product

I love our LG fridge it does everything you would ever want. The best feature is the craft ice feature.

Review from lg.com
Helpful?4C2SR612US9313591323083
Jun 1, 2023
Mahesh Khatri
3 out of 5 stars review

Verified Purchase

When I close the bottom freezer, an 6 to 8 seconds fan sounds come on. It was installed in mid May or so.

Review from lg.com
Helpful?4C2SR612US9313591323083
reply from Social/LG

Hey there! Thank you for sharing your feedback! The LG Smart wi-fi Enabled InstaView Door-in-Door Counter-Depth Refrigerator with Craft Ice Maker's fan noise can be just circulating the cold air. Here is the LG support page for more information: https://www.lg.com/ca_en/support/product-help/CT20098040-20152952232210. ~Rita

Apr 21, 2024
Barry205
5 out of 5 stars review

Verified Purchase

Love the craft ice balls.

Love this refrigerator, didn't think we needed the bells and whistles, but make good use of them!

Review from lg.com
Helpful?4C2SR612US9313591323083
Jul 6, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

Great fridge

Bought two and a half years ago love the fridge LG has been great standing behind there product.

Review from lg.com
Helpful?4C2SR612US9313591323083
Aug 10, 2022
RSDesai
5 out of 5 stars review

Verified Purchase

Great features

Nice features and love door in door design. 2 ice makers and craft ice helps

Review from lg.com
Helpful?4C2SR612US9313591323083
Jan 22, 2023
Erskine
4 out of 5 stars review

Verified Purchase

Counter depth experience

It is convenient to view all fridge contents - especially using the view door.

Review from lg.com
Helpful?4C2SR612US9313591323083
reply from LG Social Media

Seeing your positive review regarding your experience with our customer service and LG refrigerator just made our day. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to serve you again! -Cazz