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Customer reviews for LG 23 cu. ft. Counter Depth Refrigerator with Instaview for
LG 23 cu. ft. Counter Depth Refrigerator with Instaview
4.3 out of 5 stars
stars538 ratings538 reviews
  1. 5 stars63% (339)
  2. 4 stars21% (113)
  3. 3 stars7% (38)
  4. 2 stars3% (15)
  5. 1 star6% (33)
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Showing 121-130 of 538 reviews
Aug 22, 2023
RicP
3 out of 5 stars review

Verified Purchase

Compressor.isdues on this product

[This review was collected as part of a promotion.] I purchased one 3 years ago and August 2023 the compressor went and lost all the food. The LG app is a waste because it showed the refrigerator was working with no issues. Everything was defrosted and app stilled showed 35/0 temperature. It took over a week to get it fixed and found out this product had compressor problems. All my other appliances are LG and hope they hold up. I never got payed back for someone to check my frig.

Review from lg.com
Helpful?4C2SR612US9313591323083
reply from Customer Care

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of your expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements to our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns you are reporting. We, along with the community, appreciate your kindness in sharing today. http://spr.ly/6425PWmgf `Tanisha

May 27, 2021
Trumpet Player
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] We have had this unit for about three weeks now. The features on this unit are great. We love the middle full function drawer. The ability to convert the drawer from a wine cooler all the way up to a freezer is great!

Review from lg.com
Helpful?4C2SR612US9313591323083
Feb 20, 2021
Bill85374
5 out of 5 stars review

Verified Purchase

LG Refrigerator

[This review was collected as part of a promotion.] I have had a lot of refrigerators in my lifetime and never been in love with one until I got this LG door in door. OMG, it is just amazing! The in-door ice maker never runs out of ice, takes up no shelf space inside the fridge and makes the nicest square cubes, not the half round ones that always dam up the liquid in your glass! The Craft Ice made in the freezer is just plain sexy! All the ice is so solid it lasts longer in the glass than anything we have ever had before. The door-in-door feature is brilliant. So handy for things that we use everyday. Love it! The interior lighting is amazing. Everything inside is totally visible. The "Full-Convert" Drawer is another great innovation where we can adjust it from freezer to fridge use. We use it for deli items and it is priceless. LG has broken the code on this appliance. Our next LG purchase will be replacement washer and dryer. I can't wait to see how they have advanced the technology on those machines! My wife says LG is the best. Thank you LG

Review from lg.com
Helpful?4C2SR612US9313591323083
Jun 4, 2021
DaviatorSF
5 out of 5 stars review

Verified Purchase

Fantastic refrigerator with fun features!

[This review was collected as part of a promotion.] I have been 100% pleased with my new LG refrigerator. It does a great job keeping things cold — I love that you can set specific temperatures for the refrigerator and freezer. I also love the middle drawer which you can set at various temperatures depending on how you want to use it. The see-through "knock knock" door is a fun gimmick — guests are always impressed by it. It's not that useful, to be honest, but it is fun and cool. What I like even better is the craft ice — I just love those big balls of ice, I find myself using them for all sorts of cold drinks, even more than I use the "regular" ice. The connected features are great too — I found out the hard way that the refrigerator will alert you, via both email and their phone app — if there's a problem. In my case, the problem was my own fault, I hadn't closed the door all the way. The app alerted me and saved the day! This is the best refrigerator I've ever owned (and I've had a lot of them.) Thanks, LG!

Review from lg.com
Helpful?4C2SR612US9313591323083
Aug 22, 2021
Joepop
4 out of 5 stars review

Verified Purchase

It’s a Dream!

[This review was collected as part of a promotion.] We waited over 5 months for this fridge to come. And frankly, it was worth the wait. We previously had a SubZero, which we loved. In many respects this LG is even nicer. Things we love: the outer half door for often-used items like butter and beverages, the display like shelves on the inside, the extra main drawer which we use as a quick freeze, the amazingly efficient storage and the unique slow-melting ice balls in the bottom freezer compartment. Things we don’t like: there’s only one half shelf, so all of your tall items have to fit in that tiny section, there could be at least one for crisper-like drawer for cheeses or deli items and the water dispense is just not cold enough for our liking. Overall, a dream fridge/freezer. P.S. we don’t need no stinking WiFi for a fridge. It’s just “the internet of things” gone mad!

Review from lg.com
Helpful?4C2SR612US9313591323083
Sep 18, 2023
NewLG Family
5 out of 5 stars review

Verified Purchase

LG First timers

[This review was collected as part of a promotion.] purchase the double oven, the microwave and the ThinQ Refrigerator, Whitcraft ice so far, we are very pleased and satisfied with the products knock window. Glass door is a plus the double oven stove is amazing though we wish that it had some accent lights on the Display board we would definitely recommend these products to our friends and family

Review from lg.com
Helpful?4C2SR612US9313591323083
Jul 28, 2022
Annaliese
4 out of 5 stars review

Verified Purchase

Many Things to Love!

[This review was collected as part of a promotion.] We have had this frig for three months now and really enjoy many of the features. The french door configuration helps us to keep everything organized and neat. We use the middle drawer for meat, cheese and soda. Even though our frig is counter depth, making it less capacity, the organization of it makes it more useful than the larger side by side frig we had before. The only complaint we have with it is that the craft ice maker freezes up quite often and has to be thawed and reset.

Review from lg.com
Helpful?4C2SR612US9313591323083
Sep 2, 2022
Macdinky
5 out of 5 stars review

Verified Purchase

Outstanding refrigerator with the view door.

[This review was collected as part of a promotion.] We bought this refrigerator 3 weeks ago and We are glad that we did. The view door with its own compartment is very handy for items more frequently used. The interior design allows us to see the items in the refrigerator much easier than our previous one The larger round ice cubes are great as they last longer in drinks yet you have a dispenser for regular sized ice. The counter depth feature fits the original space perfectly. Not only do the new features perform well but the refrigerator modernizes our 20 year old kitchen

Review from lg.com
Helpful?4C2SR612US9313591323083
Mar 30, 2024
Justsayin320
5 out of 5 stars review

Verified Purchase

LG Refrigerator

[This review was collected as part of a promotion.] So far, our experience with our new LG refrigerator has been excellent. We've read many positive and negative reviews and are hoping for the best, that we don't have any issues and the refrigerator lasts a long time. Especially for the price.

Review from lg.com
Helpful?4C2SR612US9313591323083
reply from LG Digital Care Team

Hi there, thank you for sharing your experience with your 23 cu. ft. Smart Wi‑Fi Enabled InstaView Door‑in‑Door Counter‑Depth Refrigerator with Craft Ice Maker LRMVC2306S. We understand how important long‑term reliability is, and it’s great to hear your experience has been excellent so far. This model is designed for strong performance, efficient cooling, and convenient features like InstaView and Craft Ice, all built to support lasting use. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Aug 5, 2021
Ruther
3 out of 5 stars review

Verified Purchase

Horrible ice maker!

[This review was collected as part of a promotion.] Great refrigerator and the drawer that converts to a freezer is amazing. I’d give a lot more stars if it wasn’t for the ice maker in the door. If you close the fridge door too hard the water in the trays spills over and freezes the entire unit with no way to remove it and thaw it. Really bad design. Mine has been frozen since 7/23 with no warranty service available here, another bad feature.

Review from lg.com
Helpful?4C2SR612US9313591323083
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane