I’m not an AC person at all. But living in NY you need something to cool your house during the sweltering months of July and August. The Windmill AC was perfect- easy to install, quiet and a great price. After loving the unit installed in my den, I purchased another to replace my old, loud AC in a bedroom.

This AC was so easy to install and it's so much prettier than my old unit. The WhisperTech is so incredibly quiet and I love turning it on remotely using the app. The CX team was responsive and helpful in helping me pick the best unit for my space. Will be recommending it to all my friends!

I bought this for my 6 month old son’s room. I knew it would be really helpful to have a system that could be controlled via my phone and also set up schedules. So far, that part has been AMAZING. Like, life-changing. I also liked the sleek design and that he could put his little fingers in the vents (like on a traditional window unit). I liked that it seemed fairly kid-proof. The only cons I have so far (after using it for a week): 1. it blows air out the top of the unit. Did I miss this somewhere? I had just assumed it would blow out the front like every other AC unit. The reason this isn’t ideal for us is because we have a blackout shade and it kind of blocks the air flow. 2. The temperature sensor on it is totally wacky. Our baby monitor also has a temperature monitor AND I have a heat reader tool and the Windmill machine often reads 10-12 degrees off (too cold). I wanted to set the AC to go on if it got to a certain temperature in baby’s room (74 degrees) but it would actually trigger at 62 degrees. I have absolutely no idea how this machine is reading the temperature of the room but it is very, very, very inaccurate. Would I buy another one? It stinks that the temperature sensor is so far off, but I do think I’d buy another one. It looks really nice. And I’m a sucker for things that look sleeker than more traditional counterparts.

Look, it works well, it’s aesthetically pleasing, but I find it hard to believe their marketing materials that claim it’s been re-engineered from the ground up. At least at the highest fan setting (and lowest temperature) it is as loud as any other window unit its size, at about 63-67 decibels depending on the app. Which makes it really overpriced. The only reason I’m not returning it is the logistical pain that would probably involve.

I used a Portable AC for over 15 years and I wanted to purchase a new window AC, so I decided on a Windmill Air AC and installed into my vinyl window and installation was as simple as it could be. I appreciate the phone App as it will tell you how much energy you are using in real time (updated every 10 seconds). My portable AC was using about 1145 watts on the highest level and the Windmill Air is using about 547 watts average on the highest level. My windmill Air takes up less space and works much better than my portable AC. I am quite satisfied with my Windmill Air purchase.

Great experience with the folks at Windmill! I was very impressed with the understanding and speed at which they handled my issue. A new replacement unit was at my door in just a couple of days. Really enjoying our new unit on this hot and humid day! Thank you.

So easy to install. I usually dread having to put the window units in every summer. Theses look so good and fit the window so well, I may leave them in. My moody teenagers love controlling the unit on their phones. They can cool the room down before they get home. I was hesitant to spend the money but it’s worth every penny!

I waited 3 years to get a Windmill AC! In 2020 I saw this amazing AC that would make sleeping in my bedroom in the summer month doable, this AC blew the air upwards, I was ready to buy but Windmill did not make a 10,000 BTU, I decided I was going to wait for them to make a 10,000BTU I endure my ancient AC for 3 years but it was worth the wait when my Windmill 10,000 AC was delivered on May 24 (thank you Maggie). This AC is beautiful, it comes with easy to understand directions, and all the accessories needed for installation, It also comes with a cute scissors to cut the cosmetic side panels to the correct size. I did need help to lift and place the AC in the window but the rest of the installation was a breeze, I turned my AC on and it was quiet. Thank you Windmill for making it easier for me to sleep comfortably in my bedroom this summer!

I wish I could give them more stars! I had a technical issue with my unit and after troubleshooting it via email for 30 min I had a confirmation number with a brand new unit coming my way!! Insane costumer service!! Aside from that the unit itself is amazing! It sits in our living room so it’s been so nice to be able to hear the TV and not have cold air blowing directly on you. Quit and efficient machine!

There are some incredible pros and some not so great things, which I’m hoping aren’t common and just unique to my unit and home, but I’m doubtful. I have a cat that I leave alone for about a week at a time when I travel, and I live in NYC, so it’s really nice to be able to have the security of keeping a steady temperature in the room that I can control from anywhere. However, the thermostat is incredibly unreliable and almost always reading 6 degrees cooler than it actually is in the room. I have had to get used to that math when I set the temperature. I’m not sure if this is attributed to the fact that the AC’s fans blow the air upward and to the sides, as opposed to straight forward, and my window is set in/recessed about 5 inches. If this is the case, that’s a really bad design flaw. I set two automations that fired correctly the first few times, but then I’ll check to see that the set temp is different than the automation for no reason sometimes. The unit is so beautiful, easy to install, and the app is user friendly for sure. It’s about half as loud as my last AC I purchased in 2019. I’m not sure it’s worth the price tag.