I order two different AC which One was yours and Midea AC. The Midea was not for our window and to complicated to put it together .The air condition windmill is easy to put in easy to use but in case of things that happened to me with an E3 that show on the screen didn’t know what it was. it would be good to put some instructions in the box on what to do instead of emailing people in the middle of the night to find out how to fix the problem unfortunately they didn’t know and they replace mine with a new windmill air condition with the amount of BTU my room is only 10 x 12 and it should be really really cold but it’s not, So I just have to deal with it . Need to improve the coldest on the AC. If you do that you will have a great product. If you improve it.

Maggie was extremly helpful and responded to every inquiry and question immediately. It was refreshing to deal with a true professional in Customer Care. She was also extremly pleasant to interface with. She guided me through trouble shooting the issue with my air conditioner. Her input was very easy to follow as was her direction as my husband was travelling for his job when we had the issue so I needed to address. Thanks again

For most people an AC is an AC. I find that the Windmill 350sf AC has all of the modern features I want and a pleasing design. But my favorite thing about purchasing from Windmill directly through their website is that they care. I had two issues that most people would typically describe as a negative experience, but the way they handled it was impressive. I felt like l was dealing with a person that cared about their job and their company. Their attention, attitude and response exceeded my expectations. I don’t know of a better company to do business with. The installation kit is one of the best I’ve seen. The unit was the best fitting window ac I’ve used. The pieces locked in better and the hardware was complete. If you’ve installed window AC’s before, you will appreciate how great this unit is. The solid, foam, trim panels that cover accordion baffles on the side of the unit can be trimmed (with the included scissors) for a sleek look, light diffusing, insulated zone. The rails for the accordion baffles have measurements on them so you know where to trim them. The app is great, the programming offers you many ways to control your cooling. It lets you see power consumption, operate it manually or pick from a variety of schedules. I’m happy to support Windmill and will share this experience with my friends. —- My only suggestion is to make the remote magnetic so that it can stick to the side of the case.

There are some incredible pros and some not so great things, which I’m hoping aren’t common and just unique to my unit and home, but I’m doubtful. I have a cat that I leave alone for about a week at a time when I travel, and I live in NYC, so it’s really nice to be able to have the security of keeping a steady temperature in the room that I can control from anywhere. However, the thermostat is incredibly unreliable and almost always reading 6 degrees cooler than it actually is in the room. I have had to get used to that math when I set the temperature. I’m not sure if this is attributed to the fact that the AC’s fans blow the air upward and to the sides, as opposed to straight forward, and my window is set in/recessed about 5 inches. If this is the case, that’s a really bad design flaw. I set two automations that fired correctly the first few times, but then I’ll check to see that the set temp is different than the automation for no reason sometimes. The unit is so beautiful, easy to install, and the app is user friendly for sure. It’s about half as loud as my last AC I purchased in 2019. I’m not sure it’s worth the price tag.

The Windmill AC was a breeze to install! I am a petite woman and installed by myself. The window it is sitting is was easy also because it leans out to my deck about 4 feet off the ground. It cools a room quickly and quietly. I am very pleased with the purchase.

The WhisperTech A/C was very easy to install. The mobile app is very easy to use and convenient to turn A/C on to cool off space before arriving home. There were some glitches with loud noise from original unit. Customer service is superior, even though only email contact. Response time is almost immediate and highly focused on problem solving. When the problem could not be solved, a replacement unit was sent out immediately, and return label provided for original unit. The replacement process was seamless. I would not hesitate to purchase another unit. I wish FedEx was as competent with delivery. The WhisperTech is definitely worth it as far as a quiet unit even on high setting.

This unit was super easy to install. Once it's all in place it is very sleek and looks so much nicer than so many other AC units. It's pretty quiet compared to a previous one we had - we like sleeping with the sound of a fan or a white noise machine, so it's perfect. We would definitely recommend!

Windmill Air has surprising refreshing and outstanding customer service after the sale. In today world of different companies that warranty their product before you buy it then make excuses why it’s not covered after you buy it is not the case with Windmill Air. I found they stand by their air conditioner and make everything right. I will buy a Windmill Air product again. I recommend you buy their air conditioner because of the customer service, the warranty and clean cosmetic appearance, I also like the feature of blowing the cool air toward the ceiling and then it drifts down thru out the room. It’ not a typical window ac appearance that draws your attention to it, the Windmill Air does not command attention like a typical ac with a ugly open front grill design. It is also quieter than other brand air conditioner’s.

Best purchase ever! The look is sleek and modern. It blends in with my aesthetic and decor. Most importantly, it keeps me cool and it’s easy to work with since it’s smartphone compatible. In addition, the customer service is SUPERB! Maggie assisted me with my purchase and I have nothing but the highest praises for her! Without her help, I’d still have an old fashioned clunker. So happy with my purchase. Will be getting more in the future.

My wife and I bought a 2nd Windmill, this time the newer (and smaller), 6,000 BTU model. Considering how well it works, how much nicer it looks in the room than our old (non Windmill) unit, and the ease of set-up, I'll never buy another company's AC unit again. Our reason for not getting a second (or third) unit was the size of the space/smaller window in a particular area, and now Windmill has solved that problem too by offering multiple outputs. In fact, we're looking into a third unit for a similar reason right now. No matter which you buy/your AC needs, we can't recommend Windmills enough!