Hello, Carl. Thanks for sharing what happened with your LG Refrigerator. The details about the unit failing shortly after the extended warranty ended and needing to replace it help us understand what you’ve experienced with your specific model, and we’d like to review this further for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your cooling‑performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 ^James

Hey Clay. We understand your concern regarding the refrigerator's performance. The good news is that many of our linear compressors come with an extended warranty, which could be a great benefit in this situation. To check the warranty status and get a service ticket opened for a technician, please send us an email with your refrigerator's model and serial number. We are here to help you get this resolved.

Hi there. We understand you're experiencing a cooling issue in your refrigerator and would like to take this opportunity to have a closer look! Please send us a private message on social media (@LGUSSupport) with your refrigerator info. (model and serial numbers) as well as your phone number. We'd be happy to discuss your warranty and all possible repair options! ^Chris

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki