Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of your expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements to our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns you are reporting. We, along with the community, appreciate your kindness in sharing today. http://spr.ly/6428PWQis `Tanisha

Hi. We understand you have concerns about your refrigerator and are available to address them. Please feel free to reach out to us via PM on Facebook or DM on Twitter. Our handle for these platforms is @LGUSSupport. It would be our pleasure to offer you our assistance! ^Chris

We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you. ^James.

Your wonderful remarks are significantly appreciated! When we hear from happy customers, we spread the positivity around. Should you need any future assistance with your refrigerator, don't hesitate to send us a private or direct message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ~Rita

Hi, Otis. Thank you for sharing your experience with your LG Refrigerator. We understand how important it is for a refrigerator’s compressor to deliver reliable performance over time, and for service scheduling to be handled smoothly when support is needed. For more information on refrigerator support and product resources, you can visit our official LG page here: www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this compressor and service scheduling issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James