Customer reviews for LG 26 cu. ft. Bottom Freezer Refrigerator

Customer reviews for LG 26 cu. ft. Bottom Freezer Refrigerator for

LG 26 cu. ft. Bottom Freezer Refrigerator

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4.2 out of 5 stars

stars1,185 ratings1,185 reviews

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Showing 451-460 of 1,185 reviews

Dec 5, 2022

Anonymous

3 out of 5 stars review

Verified Purchase

Hinge replacement

[This review was collected as part of a promotion.] The hinge and door switching on this model are incredibly complicated. The handles, for example, require various-sized Allen wrenches to change, which most customers will not own.

Review from lg.com

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reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Aug 31, 2021

EFP 404

5 out of 5 stars review

Verified Purchase

Plenty of space !!!

[This review was collected as part of a promotion.] Over All abundance of space. On door, easy to reach shelving areas and plenty of storage in the freezer area.

Review from lg.com

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Feb 25, 2022

gary396

5 out of 5 stars review

Verified Purchase

Great Features,very quite

[This review was collected as part of a promotion.] Purchased a few weeks ago and am very pleased. It is very quite and has lots of room

Review from lg.com

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Jul 20, 2023

Co40

1 out of 5 stars review

Verified Purchase

Thought it was great

I won't advise anyone to purchase this LG refrigerator circuit board went bad in 2 years and when the tech came out they blamed it on another cause not to fix it I won't recommend buying bad experience I f I can I would not give. Any stars

Review from lg.com

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reply from LG SOCIAL MEDIA

Thank you for bringing this to our attention. We're sorry to hear about your bad experience with the LG refrigerator's circuit board. We apologize for the inconvenience and frustration it has caused you. We take your feedback seriously and will use it to improve our products and services. If there's anything we can do to assist you or if you have any further concerns,Please send us a private message on Facebook or Twitter at @LGUSSupport. Your satisfaction is important to us, and we appreciate your honest feedback. ^Jayne

Feb 23, 2022

fcarmona

1 out of 5 stars review

Verified Purchase

Unsatisfied

[This review was collected as part of a promotion.] This Model has broken down twice since the purchase date. I had to throw away over three hundred dollars of food.

Review from lg.com

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reply from Social Media

That is a real shame Fernando. I have reviewed your case and see that you had a recent repair with a LG certified technician, so I have approved a courtesy compensation to help cover some food loss. Thank you for allowing us an opportunity to rectify this for you. ^Jennifer

Aug 28, 2021

Bobbontrip3

1 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We were not very happy with our purchase of our refrigerator. We only had it 2 months and it quit cooling. We lived out of coolers for over a week.

Review from lg.com

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reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jun 27, 2021

Papasoles

5 out of 5 stars review

Verified Purchase

Sweet appliance

[This review was collected as part of a promotion.] We've only had it installed for about 2 weeks have nothing but great reviews only problem was door handles had to come off to get it in the house but taking handles off was easy

Review from lg.com

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Apr 13, 2024

Wes20

2 out of 5 stars review

Verified Purchase

Treble Service

[This review was collected as part of a promotion.] Mine broke an it took 3 weeks to get it repaired, along with the PEPOLE AT THE CALL CENTER DO NOT KNOW HOW TO SPEAK ENGLISH !!!!!!

Review from lg.com

Helpful?

reply from LG Digital Care Team

Hey Wes! We're so glad to hear we were able to get this resolved for you! We'd love to hear more about your experience with your refrigerator and customer support. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We'll be waiting to hear from you. ^Gaby

Nov 30, 2023

Nicola12

2 out of 5 stars review

Verified Purchase

No follow up!

[This review was collected as part of a promotion.] There is a ding in the top door and ive been asking since July to have it replaced because I was told I could and i wanted till September and nothing, so i called and still nothing!

Review from lg.com

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reply from Customer Care

Hello Nicola. We would like to talk to you more about this and see what we can do. Please, reach out to our social media team @LGUSSUPPORT. Have your serial number ready so that we can look you up and assist with this setback. Thank you.

Feb 8, 2024

WhitneyS

5 out of 5 stars review

Verified Purchase

Appliance repair

[This review was collected as part of a promotion.] I was very impressed how fast and easy it was to get my appliance repaired. The service team quickly sent the part out and had a repair tech on site within a few days.

Review from lg.com

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