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Customer reviews for Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled for
Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled
4.8 out of 5 stars
stars1,359 ratings1,358 reviews
  1. 5 stars89% (1,212)
  2. 4 stars7% (91)
  3. 3 stars3% (40)
  4. 2 stars1% (13)
  5. 1 star0% (3)
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Showing 611-620 of 1,358 reviews
Feb 4, 2025
Gize B.
5 out of 5 stars review

The first easiest ant cooked AC ever!

Let’s face it! The heat is not cool, specially when you are in a tiny room with a lot of work to do! This saved me, literally, I feel more productive and less grumpy, plus it was soooo easy to install that I did it myself, a person who knows nothing about installations, give it a try you wont regret it!

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Jun 30, 2023
Paul` P.
5 out of 5 stars review

Loving both of our Windmill ACs

We have two Windmill Air Conditioners, the 6000btu and the 8000btu. Love them both. Very quiet and super easy to control using the app. We had an issue with one of them and customer service was awesome! Very quick to respond to take care of the issue and followed up to make sure things were right! Definitely recommend this company!

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Sep 17, 2023
Scott S.
5 out of 5 stars review

Yep it’s worth it

I really like it. The set up was pretty simple but I wish there was more than 1 long screws to install into the window. Apart from that, the unit is nice and keeps my apartment comfortable If I were to request anything it would be to have some premade automations. Like turn down in the evenings and blow colder at noon idk I just don’t have the drive to figure out what the heck is going on for this. Some premade ones that are generic would be nice.

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Jul 24, 2022
Jennifer G.
5 out of 5 stars review

Amazing Customer Service!

Windmill has AMAZING customer service! My first unit arrived and was making a weird noise (something happened in shipping). They immediately replaced it with a brand new one within a week. Installation is so incredibly easy!! I have used the ac units with the tube out the window and found those extremely frustrating as the tube easily becomes disconnected! I highly recommend Windmill!

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Jun 24, 2022
Jada K.
5 out of 5 stars review

Best purchase ever!!

Best purchase ever! The look is sleek and modern. It blends in with my aesthetic and decor. Most importantly, it keeps me cool and it’s easy to work with since it’s smartphone compatible. In addition, the customer service is SUPERB! Maggie assisted me with my purchase and I have nothing but the highest praises for her! Without her help, I’d still have an old fashioned clunker. So happy with my purchase. Will be getting more in the future.

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Jun 20, 2023
Joan R.
3 out of 5 stars review

So far... not happy about this investment

I'm pleased to have a working AC... Yesterday was the first day I turned it on. The several different sounds it makes are distracting. Will I get used to them? That's why a 3 star. I was expecting a 9x quieter AC as was advertised. The staff were / are so nice... I really hope these are only the break-in period sounds. Joan

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Jul 19, 2022
Carolyn D.
5 out of 5 stars review

works amazingly while being so stylish

I was honestly nervous to get the Windmill air conditioner because it was so pretty that I assumed it wouldn’t also work so well, but it DOES! It’s quiet, has a gorgeous display, discreet and even stylish in the window (which it fit super easily, the instructions were so simple), and of course keeps our place the perfect temperature. Huge upgrade for our apartment, definitely recommend.

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Jul 16, 2021
Michelle N.
5 out of 5 stars review

Wonderful customer service and a great product!

I purchased a Windmill directly from the manufacturer. Upon installation, I noticed it didn't seem to cool the room very much. I contacted customer service, and Lisbeth helped me run some troubleshooting ideas. When those didn't work, she arranged for delivery of a new unit to arrive the next day, free of charge. She was so helpful and communicative and I really appreciated the level of service and care. Thank you Lisbeth! Now I have the new unit installed and it works great! I've noticed that eco mode works best under 70º or so; for higher temperatures I have to use the cool setting. I love that everyone in the household is able to control the unit from our phones, and am very happy with this purchase. Thank you!

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Jul 21, 2023
Helen S.
5 out of 5 stars review

best AC I've ever had

I love our windmill! The design is so great. It shoots air stright up instead of out so it cools the room efficiently from the top down. I love being able to control it from the app and set automations for it to turn on and off. Our old unit used to leak on my neighbor's patio like crazy, and that hasn't been a problem so far, therefore saving us the annual strife of jerry-rigging some kind of drainage to a bulky AC.

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Jul 31, 2023
Ellen H.
5 out of 5 stars review

Great customer service

My AC unit became faulty, and after sending in videos and communicating with Windmill staff, they sent me a replacement. They also informed me how to recycle my old and broken unit. The staff and customer service had quick and easy communication. I’m very pleased, and so thankful they replaced my unit since I had only had it for one year.

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