5 star for the product itself, 1 star for customer service. This is my 3rd bentgo box and prefer it over other brands because of its durability. I’ve never had an issue shipping before (ordered from Amazon), but this time I ordered through the company itself. It said my box was delivered (via the tracking #), but it wasn’t. So I tried to submit a claim with UPS and the tracking link said I had to go through USPS, so I tried to submit a claim there and they said I had to go through UPS. I finally got through to UPS and they said a manager would be calling me (they never did). In the meantime, I emailed bentgo, not once, not twice, but 3x as I needed this for my daughter’s school lunch since school was about to start. I also reached out to Bentgo via Facebook messenger and it took almost a week for Bentgo to respond to either email or message. In the end, UPS figured it out and got it to me 2 days later, but the delay in response was really disappointing and as a consumer, I feel I went above and beyond to get my purchase to me, but it took forever for the company to even reach out. I didn’t even bother responding to the email once they finally responded. So, I’ll most likely continue using the product, but I’ll never order through Bentgo again.

My 3.5 year old and I love it. Love the different size sections for different foods. The only issue I have it that it's kind of hard for her to open; the clips are easy, but then it kind of suctions and she has a hard time getting it to separate. I'm sure it'll get better with more practice, she's just never used a lunchbox before.

I was always jealous of my son’s lunchbox when my husband made lunch for him so I ordered my own. I couldn’t be happier. I like the size of the compartments and the variety in my lunch now. I’m also not spilling g and carrying many containers. Thanks Bentgo!

Doesn't leak! Great for yogurt parfaits and dips for lunches. I love the variety of compartment sizes to encourage a diverse array of flavors and foods. They are easy to clean and can also go in the dishwasher. If it can hold to up summer day-camp, it can survive anything. We just purchased two additional ones so that we can pre-pack a few lunches at the beginning of week and just have to add in the dry food options in the morning to keep things simple.

This product is great and I love taking it to work! It makes lunch so easy. I gave 4 stars because I wish there was a sauce spot like in the kids (the little circle). The spots there now are too big for sauce. Other than that I love this product and I’m glad I bought it!

This box is cute and does exactly what it says it does! Leak proof and air tight, it’s easy to clean and the compartments are a good size for portions. I ordered the set but when I received the package the other box was missing. I emailed support and they were so efficient in getting the other bento box sent to me by the end of the week.

This lunch bag has been great for my daughter she has loved it.The lunch box is easy to open, clean and seals items really tight! The lunch bag is perfectly sized to keep the lunch box, a drink, silverware and ice packs inside for 8 hours. It’s also super easy to clean! The side poker for the thermos began to rip I reached out to the company and they immediately sent a replacement. I would recommend this company because of their responsiveness, customer service and standing behind the durability of their products.I would definitely recommend this product.

We've used these lunch boxes for two full school years with no leaks and no breakage. I've told friends that this was the biggest game-changer in our school year last year. No more digging around for containers and plastic bags at 10pm when you realize you didn't make lunches for the next day. Just grab it and pack!

My kids love these containers. I was able to fit a complete lunch for 6 and 7 year olds. My favorite part about these containers is that they really are leakproof not only as a container but also between sections, something hard to find in most sectionals.

Absolutely love our bentgo box!!! All three of our kids have them and I wouldn’t pack their lunch in anything else! Their teachers have thanked me for using them because it makes it easy for them as well (especially for toddlers/preschoolers). Thank you bentgo for helping us eliminate waste (no more ziploc bags in the trash!) and making these easy to open for kids with fun prints they love!