I bought this for my son and the lid stopped closing properly. I sent an email to the customer service team, and they quickly responded to my email and offered a complementary replacement. Very happy with the customer service I received, and would order again!

My daughter got this lunchbox for her first year in school. It has been such an easy way to make lunches for her to take each day. As a teacher myself, most of my own students have these as well. The silicone has started to get some mold on it but customer service has been great about exchanging it for a new one!

We have 6 of the style bentgos. Most we have had for a year +. Unfortunately our two newer ones have both broken at the tabs (outer shell). After speaking to the company the outer shell shouldn’t be dishwashed, even in the top rack (the symbols imprinted on the outer shell says different). We will continue to buy these just simply for convenience and functionality for school lunches.

We bought our first Bentgo Kids lunchbox seven years ago and we still use it along with multiple others because this lunchbox is absolute gold. Its perfect for a full lunch when their little and as they grow it becomes their breakfast and snack box. This box is durable, leak proof and dishwasher safe. It is without a doubt one of the best things we have ever bought!

We purchased our first Bentgo Kids for our daughter starting with a half day pre-K program and she continues to use it 4 years later in First Grade. It’s super cute, easy to pack, and flexible. We’ve added to our set up with the Bentgo Buddies ice packs and backpacks further securing the excitement to bring lunch to school. 🙂

I bought this a year ago for my son to take to farm school with him for lunch. It's held up really well for the past year, and I know how hard farm school is on things. We never had an issue with anything leaking and it is stayed sturdy for the past year. My husband put it in the dishwasher the other day (normally we hand wash) and the outer case seems to have shrunk and will no longer fit the inner tray. Bentgo is honoring the 2 year warranty and has offered replacements in exchange for this review. I'm very happy with this company's product and customer service! Definitely worth every penny!

My daughter does not like her food to touch and this lunch box has been a lifesaver! The strawberry juice doesn’t leak over to her cucumbers and her sandwich stays in it’s place! We started with the kids’ version and have purchased this bigger option as her appetite has grown! I highly recommend!

I bought two Bentgo Boxes for my son (5years old) a year ago. He absolutely love them! The lunch boxes effectively separate portions of food from mixing together! The boxes are amazingly leak proof, I'll definitely buy more Bentgo products. The lunch box shells have got demaged little from dishwasher but customer service was wonderful and took care of my concerns.

I bought two of the boxes recently and one of the straps on one broke off. I was a bit nervous about this since the products don’t have any visible serial or product number on them. I got in contact with the company and was wowed the experience. I found out the products have a two year warranty on them and I got the broken one replaced at no cost to me. The person on the other line was very courteous and helpful. I didn’t really have a firm opinion on Bentgo, but I am a huge promoter now. Great company!

Bought this Bentgo fresh almost 2 years ago to use for packing my kids’ lunches. Works well, doesn’t leak and provides ample room to pack lots of yummy food. Customer service is amazing. I noticed a small crack in the insert, contacted customer service as it was still under warranty and a replacement was sent immediately! Thank you for an awesome product!!!