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Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set for
Member's Mark 11-Piece Modern Ceramic Cookware Set
4.5 out of 5 stars
stars2,248 ratings1,057 reviews
  1. 5 stars78% (1,751)
  2. 4 stars7% (152)
  3. 3 stars5% (109)
  4. 2 stars4% (89)
  5. 1 star7% (147)

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Showing 341-350 of 1,057 reviews
Jul 11, 2023
onstar
3 out of 5 stars review

Just ok ... chipping issues

We've had this for exactly 1 year now. For the most part, love the set. But one of the lids has chips at the holes, the large lid has a lot of discoloration, and a small lid is showing some chips on edges. The chips are really bothering me, but not sure if that's enough for me to actually return this set. I wish they'd let me exchange JUST the one lid with the chips ... possible?

Helpful?745N5CWWCK8813586400124
reply from Member's Mark

We apologize for any inconveniences you may have encountered and would like to offer some tips on how to protect this set: To avoid potential issues such as metal fatigue, warping, deformation, degradation of the non-stick coating, chipping, and discoloration, it is recommended to cook on low to medium heat, rather than high heat or extreme temperature changes. While our product is dishwasher safe, we strongly recommend hand washing for optimal results. Before washing, always ensure that the cookware has completely cooled down to room temperature. It is crucial to prevent open flames from reaching the walls of the cookware. For the lids to exchange, please reach out to our Member Support team at (888) 301-0332.

Nov 24, 2022
Ann2472
3 out of 5 stars review

Great deal

I got these last year at the store in gray. They have been all they are promised to be. The only issue is a scratch or two on the small saucepan which I use daily or nearly. These are heavy and the nonstick is great but also these pans are heavy and well made in my experience.

Helpful?745N5CWWCK8813586400124
reply from Member's Mark

Thank you for the review and feedback Ann2472. We recommend using wooden or silicone utensils with this set to avoid any scratches or chips in the pans.

Nov 9, 2022
Erin Annie
2 out of 5 stars review

Changes Color

I was so exciting to buy this set when they came out in the color pink. But after 2 uses my pans have changed color and his no longer pink but has became a white color. They cook food adequate enough for the price, but I’m very disappointed that they color isn’t staying pink because that is the reason why I bought the set. I would not recommend this product.

Helpful?745N5CWWCK8813586400124
reply from Member's Mark

Thank you for the feedback and review, Erin, we truly appreciate it. Please remember that all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time. We also suggest cooking on low to medium heat and to let pans cool completely before cleaning. Though they are dishwasher safe, handwashing is also recommended to help retain the integrity of the pans.

Sep 22, 2023
Pj
1 out of 5 stars review

Not flat enough for an induction stovetop

This cookware set is very beautiful! We are so sad to have to return it. I purchased this because I got a new induction cooktop and needed the appropriate type of pans and these were SO pretty and priced well! A month after I had my stove, I had a problem with the control panel and had the appliance tech come to service the oven. While he was there I expressed my disappointment that it took forever to boil water on a stovetop that was marketed to take mere seconds. He told me to get my iron frying pan and my member's mark frying pan and put them both on the stove at the same time to test the stove out. the iron pan boiled in 3 seconds!!!! the members mark pan took 10 minutes :( we switched burners to make sure and it was the same result. The tech turned the pots over and used a level on the bottom of the pan set and with each pot only one ring of dots was level and touching the glass top. If the pots are not flat and able to touch the stove surface then they can't work. I love these pots and really hate to return them. They would work well on a gas stove (maybe an electric?) but not an induction stovetop.

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reply from Member's Mark

We are sorry to hear your experience, PJ. Iron cookware naturally heats faster on an induction cooktop compared to aluminum cookware. In fact, aluminum material is not compatible with induction cooktops. To enable the induction function, we add an magnetic stainless steel base on our modern set through impact bonding technique. Induction cooktops heat the aluminum cookware through electromagnetic induction, and it doesn’t require the cookware to make perfectly even contact with the surface. A slightly concave bottom of the cookware is specially designed to ensure stability on the induction cooktop after heating. We appreciate your review, as it provides an opportunity for us to identify areas that require attention and make continual improvements. As a reminder, all Member's Mark items can be exchanged or returned for a full refund as part of the 100% Satisfaction Guarantee.

Feb 25, 2022
mama
5 out of 5 stars review

so far so good

They absolutely gorgeous!! I finally was able to score the cream set. I seasoned(cured) the pans and works like a charm. I will continue to use and update in a few weeks to see where we stand. So far nothing sticks! Make sure you cure your pans first to avoid issues with sticking don’t avoid that process!! However, I will update soon!

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Apr 11, 2023
Eric B
1 out of 5 stars review

NOT a quality product

Purchased set 03.25.23 / Received set 03.30.23. I was concerned the moment I opened the box and the fist thing that I saw was a warning to only use low to a maximum medium heat. I am unable to comprehend their logic when it comes to the oven -- How are these pans supposed to be oven safe up to 450 degrees but can't be used on the stove on anything higher than medium??? -- RED FLAG. I decided to take them for a test drive so I opted to make a pot of chili using the 6 quart dutch oven. At no time was the on anything higher than medium low. I made certain to follow the other warning to only used silicone utensils. I even used a silicone ladle when serving it. I washed the pan I only used a washcloth and regular dawn dish soap and water. I dried the pan with a clean dish towel When I went to put the pan up this morning on 04.01.23 I noticed an area on the bottom of the pan that I thought looked like I had missed when I washed it. To my dismay however it was actually the non stick ceramic coating coming off of the pan. I inspected the rest of the pan and discovered another area that was doing the same thing opposite the first on the bottom of the pan. I also noticed that there are many small black (dots) marks on the pan bottom where the ceramic coating is not attached any longer. I will be returning this set tomorrow (04.02.23) to my closest club. Highly disappointed to see the lack of quality that I received.

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reply from Member's Mark

We are sorry to learn this, Eric, and completely understand your frustration and disappointment in this set. We hope the return process was hassle-free and if you need any further assistance please contact Member Support at (888) 301-0332.

Mar 10, 2022
whazcookin
4 out of 5 stars review

Love them

Like others we really wanted to cream colored but haven’t caught them in stock so we bought the navy/gold and they are beautiful! I was hesitant to order because reviews complained about the induction capabilities but figured I could easily return if they didn’t work. THEY WORK on induction. Like any induction pan, you have to use the appropriate burner. My only complaint is that they really require a light oil every single time you use them and are not the most nonstick they should be. But it’s ok they make up for that small flaw with cost. I’m pretty gentle with my pans but 2 lids came with rubbed off paint along the edge of the lids. That didn’t bother me so much but that’s why they lost a star.

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Nov 13, 2022
Marlene
5 out of 5 stars review

Verified Purchase

Perfect pots and pans

Great quality

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Apr 1, 2022
Tiffintx
4 out of 5 stars review

Beautiful, but not the best bet for heavy use

Finally scored a cream set a couple of months ago, and they are gorgeous! Seasoned properly, they cook well and the nonstick is easy to clean. However, after multiple times a day use on my fry pan, I will say that it now makes perfect sense to me why cream is not a common color in cookware. The bottom portion of the pan is now more of a yellow, and the ceramic is chipping and wearing in places. I never wash them while hot. I use barkeepers friend and a nonabrasive cloth, and they have never been in the dishwasher. All this to say, for light cooking, these are great! They are stunning to look at. But if you intend to use them heavily, I would either look elsewhere or get a darker color (though I suspect you will still have to contend with chipping and wear on the ceramic coating). If you proceed with the cream, just have managed expectations as to how they will look after a couple of months of wear.

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reply from Member's Mark

Thank you for providing a review. We love that you think they are beautiful and apologize for not exceeding your expectations. We're constantly listening to our members and will take this information into consideration as we improve and develop our Member's Mark items.

Sep 16, 2022
Jess
3 out of 5 stars review

The black is not a true black

I wanted the cream forever and waited almost a year for it to come back in stock. I noticed all the reviews said that it discolored easily so when the black came out I decided to go with that instead. The black looked like a deep navy in most lights. I was not impressed with the look and feel of these. I cooked on them once and I wasn’t wowed. I felt like I wasn’t able to sear anything on them due to the intense nonstick. Sadly I had to return them.

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