We’re sorry to hear the ride hasn’t met your expectations on your VW Atlas. Keep in mind your tires comes with the Michelin Promise Plan. If you are dissatisfied with the tires, bring the original sales receipt to the place of purchase within 60 days for a new set of tires. Feel free to give us a call if you have any questions. Our number is 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

We're sorry to hear you're disappointed with your Defender2 tires and that you're experiencing black tread material being left on your driveway. We recommend having the tires inspected by an authorized tire retailer. The inspection can help determine the cause and whether warranty assistance may be available. Please contact our Consumer Care team at 866-866-6605 (Monday through Friday, 8:00 AM to 7:00 PM EST, and Saturday, 9:00 AM to 1:00 PM EST), and we'd be happy to discuss the inspection results with you.